Paul Martin's - Austin

Review summary

1. G

   Greg

   Austin

   8 reviews

   3.0

   8 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   For the record, it was Christmas Eve, so they were very busy. My wife and I ordered the Filet, and it was cooked correctly, but it tasted like butter and was bland. My son ordered Chicken Parmesan; the noodles were cold when they got to the table. To top it off, my wife left half of her filet to take home, and we had an order of macaroni and cheese to take home as well. They only gave us my son's chicken parmesan and mashed potatoes; they forgot the filet, macaroni, and cheese, which we did not discover until the next day when my wife went to eat her leftover filet. We will try this restaurant again to see if we have a better experience.
   

   Is this helpful?

   Report
2. L

   Lauraine

   VIP

   Austin

   73 reviews

   5.0

   73 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   My husband has a SEVERE shellfish allergy and the staff at PM always take SUCH good care of us! We brought one of our daughters and her family with us for lunch today and our sever was so patient and wonderful!
   

   Is this helpful?

   Report
3. K

   Kirsten

   Austin

   23 reviews

   5.0

   23 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another wonderful experience at Paul Martin's, this time for brunch. This was our first brunch visit, and we met some friends for a holiday celebration. The food was delicious, and a great value for the quantity and quality. Some of the best service in Austin.
   

   Is this helpful?

   Report
4. T

   Tamara

   San Diego

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent and our waitress was 10/10. Great date night after Christmas shopping.
   

   Is this helpful?

   Report
5. P

   Paul

   VIP

   Houston

   5 reviews

   3.0

   5 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   $45 for a small 6 ounce piece of halibut is very disappointing. Service was good.
   

   Is this helpful?

   Report
6. C

   Chantel

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Zach was attentive, professional and friendly. Our daughters birthday dinner was a success. We will be back!
   

   Is this helpful?

   Report
7. JO

   JessicaO

   Denver

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and food was great! The ambience was good however it was loud since we were sitting next to a larger table. Overall it was a good experience and I would definitely go back.
   

   Is this helpful?

   Report
8. S

   Sharon

   Austin

   18 reviews

   4.0

   18 reviews

   Dined on 11 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Red snapper was delicious. Waitress was attentive. Table next to us was loud. Food price was more than I expected.
   

   Paul Martin's - AustinResponded on 19 December 2024

   Hi, Sharon! Thanks for taking a moment to leave some feedback. I apologize about the loud table, this can happen from time to time and get tricky trying to please everyone balancing the hospitality piece. I am pleased to hear everything else was great! Thanks, again and we hope to see you soon! Take care. -Kris
   

   Is this helpful?

   Report
9. D

   Darshan

   Austin

   2 reviews

   4.0

   2 reviews

   Dined on 11 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The waiter did make a mistake on one of our orders but they were very nice to help provide an alternative solution after they realized the mistake. It was a little more noisy than expected, but the ambience was nice. It was our anniversary celebration and they gave us a complimentary slice of cake with champagne, which was a nice touch! I definitely enjoyed the food and the overall experience, and will return here in the future.
   

   Paul Martin's - AustinResponded on 19 December 2024

   Hi, Darshan! Thank you for taking a moment to tell us about your experience and happy anniversary. Thrilled to hear it was a nice evening out enjoying eachothers company at Paul Martin's! We hope to see you again sometime soon and Happy Holidays! Thanks, Kris.
   

   Is this helpful?

   Report
10. C

    Cindy

    Austin

    1 review

    4.0

    1 review

    Dined on 11 December 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    I went to celebrate my birthday, per the reservation. No one acknowledged it. When I asked about "birthday cake" for dessert, I was handed a menu. The food was small (fish) but good and I got a togo lemonade. It was so loud, I couldn't have a convo in the booth seat that was miles from the actual table. No birthday hoorah at all.
    

    Paul Martin's - AustinResponded on 19 December 2024

    Hi, Cindy. Hate to admit it, but it sounds like we dropped the ball on your birthday celebrations. I apologize for that. As for the noise, the acoustics are not great in here and it can get loud when we are busy. Frustrations heard. Although your birthday has come and gone, please allow us the opportunity to show you we actually love to celebrate birthdays and make that one up to you before next year! I appreciate you taking the time to write in and look forward to hearing from you. Happy holidays! Thanks, Kris.
    

    Is this helpful?

    Report