Pampa Brazilian Steakhouse Ellerslie

Review summary

1. N

   Nicholas

   Edmonton

   7 reviews

   4.0

   7 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had a nice time. The food was good atmosphere was good. Service was good. The only thing I noticed from the last time we were there was they used to have a ribeye cut and or a strip loin cut of beef (one or the other). This time they had neither. It’s a high-end restaurant. I expected they would have a ribeye or a strip loin in the meat cut lineup.
   

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2. D

   David

   Edmonton

   15 reviews

   5.0

   15 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great dinner with excellent service and food. Everything I have come to expect from Pampas. Very satisfied!
   

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3. R

   Richard

   Edmonton

   33 reviews

   vip
   5.0

   33 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Racquel and company did a wonderful job of accommodating all our requests
   

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4. C

   Cordell

   Edmonton

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   For our first experience it was amazing. Great value for what you get. Amazing service
   

   Pampa Brazilian Steakhouse EllerslieResponded 6 days ago

   Thank you so much for your kind words and the 5-star review! We’re thrilled that your first experience with us was amazing. We always strive to offer great value and outstanding service, and it’s wonderful to hear we hit the mark for you. We can’t wait to welcome you back for another fantastic experience!
   

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5. S

   Shibu

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time I visited Pampa Ellerslie with my family and it was awesome experience. Staffs were amazing and serving was great. We are 100% happy and want to visit there again.
   

   Pampa Brazilian Steakhouse EllerslieResponded 6 days ago

   Hello Shibu, thank you so much for the fantastic 5-star review! We're so happy to hear that your first visit to Pampa Ellerslie with your family was such a great experience. It’s wonderful to know that our staff and service made an impression. We can’t wait to welcome you back for another amazing visit. See you soon!
   

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6. K

   Kanwar

   Edmonton

   1 review

   4.0

   1 review

   Dined on 10 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Good experience, hopefully a dessert is included in the deal
   

   Pampa Brazilian Steakhouse EllerslieResponded on 12 November 2024

   Hi Kanwar. Thank you for the great feedback! We’re so glad you had a good experience with us. While dessert isn’t typically included in our standard offerings, we do have a delicious selection of desserts on the menu that we hope you’ll try next time. We look forward to welcoming you back soon! Sincerely, Raquel Watson FOH Supervisor
   

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7. L

   Lyle

   Saskatoon

   4 reviews

   3.0

   4 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   At $55.00 per person that's a bit pricey. Sure I got a bunch of 'meat' but the service was nothing to rave about nothing fantastic. Then we were a group of 6 so we get slapped with an automatic 18% gratuity on top of that for another $83.00. Sorry that was a $576.00 bill for 6 people. I can think of a lot of other places to visit and get way better service. Stuck at a table by the salad bar where everyone bumped into me sucked!
   

   Pampa Brazilian Steakhouse EllerslieResponded on 12 November 2024

   Hi Lyle, Thank you for sharing your thoughts. We're sorry to hear that your experience didn't meet your expectations. We strive to provide both quality food and excellent service, and we truly value your feedback as an opportunity to improve. We understand the pricing may feel high, but we aim to provide generous portions and a unique dining experience. We also apologize if the seating arrangement wasn’t ideal; we always want our guests to feel comfortable, and we’ll certainly take this into consideration moving forward. We appreciate your business and hope you'll give us another chance to exceed your expectations in the future. Sincerely, Raquel Watson FOH Supervisor
   

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8. L

   Lee Ann

   Calgary

   2 reviews

   4.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   The meal was good but it’s expensive. Ambiance isn’t great people are crammed into the space.
   

   Pampa Brazilian Steakhouse EllerslieResponded on 12 November 2024

   Hi Lee Ann, Thank you for taking the time to share your feedback. We're happy to hear that you enjoyed the meal, though we understand that the price and ambiance weren't to your liking. We strive to offer a high-quality dining experience, and we’re sorry to hear that the space felt cramped. We appreciate your comments and will certainly keep them in mind as we continue to improve. We hope you’ll consider visiting us again for another meal, and we’ll work hard to make your next experience even better! Sincerely, Raquel Watson FOH Supervisor
   

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9. B

   Beverly

   Edmonton

   3 reviews

   4.0

   3 reviews

   Dined on 10 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Great food, friendly & helpful staff. But when we made Resos we had asked for a quieter spot - they sat us right at the entrance and refused to look for a different table.
   

   Pampa Brazilian Steakhouse EllerslieResponded on 12 November 2024

   Hi Beverly, Thank you for your kind words about the food and our staff! We're so glad to hear that you enjoyed those aspects of your experience. However, we sincerely apologize for not accommodating your seating preference. We always try to make sure our guests have the best possible experience, and it’s disappointing to hear we didn’t meet your request for a quieter spot. We’ll take your feedback into consideration and work to improve our seating arrangements in the future. We hope to welcome you back soon and provide a more enjoyable atmosphere next time. Sincerely, Raquel Watson FOH Supervisor
   

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10. P

    Patrick

    Edmonton

    1 review

    5.0

    1 review

    Dined on 7 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This was my very first visit there and I was very impressed with the food and the service the staff were very friendly and explained how everything goes the food was very tasty, I will definitely be going there again.
    

    Pampa Brazilian Steakhouse EllerslieResponded on 12 November 2024

    Hi Patrick, Thank you so much for your wonderful review! We’re thrilled to hear that your first visit with us was such a positive experience. It’s great to know you enjoyed the food and service. Christine will be especially happy to hear your kind words—she truly goes above and beyond to ensure our guests feel taken care of. We’ll be sure to pass along your thanks to her! We look forward to welcoming you back soon! Sincerely, Raquel Watson FOH Supervisor
    

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