Palm & Ivy

Review summary

1. A

   Anne

   VIP

   New York City

   7 reviews

   3.0

   7 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We were meeting friends. The hostess did not seem to know what she was doing. She sent us to the bar to search for our friends (they were not there), she sat us and then we see our friends seated in another room. We had to wait for a long time for our server to come over the first time. We had to ask for our drinks several times once ordered. The food was good and fresh. The decor on the terrace was minimal and definitely needs more. At the end, it all worked out, however the service needs a lot of improvement. This restaurant gives the impression to have opened yesterday and be run by college students (who did not graduate from the Culinary School nor a Hotel Management school) but one feels it has potential to become a good restaurant.
   

   Is this helpful?

   Report
2. S

   Scott

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal, service was great as well. Shrimp scampi must
   

   Is this helpful?

   Report
3. M

   Marilynn

   Treasure Coast

   21 reviews

   4.0

   21 reviews

   Dined on 7 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Love Happy Hour! But I couldn’t afford prime time
   

   Is this helpful?

   Report
4. C

   Christine

   Alabama

   2 reviews

   5.0

   2 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was great as was the service. The bar area is a bit noisier than expected likely due to the openness of the room. Would maybe be a bit less noisy in the dining area. Overall the experience was great and I would go back.
   

   Is this helpful?

   Report
5. R

   Rita

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on 6 December 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   This is the second time we’ve been here since they changed ownership. The first time the food was great, the drinks were inconsistent. We had to send one of the second round back. The second time the calamari appetizer wasn’t as good and 2 of the main dishes weren’t good. We are not picky people and we ate it. Probably won’t be back for awhile.
   

   Is this helpful?

   Report
6. W

   Walt

   Treasure Coast

   9 reviews

   5.0

   9 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another excellent night at Palm and Ivy. Drinks and food are always “spot on”!
   

   Palm & IvyResponded on 2 December 2024

   Thank you so much for your kind words! We're delighted to hear you had another fantastic evening at Palm & Ivy. We love knowing that our drinks and food hit the mark every time! Looking forward to welcoming you back again soon!
   

   Is this helpful?

   Report
7. L

   Leslie

   West Palm Beach

   11 reviews

   5.0

   11 reviews

   Dined on 26 November 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Four out of five enjoyed their meals. Appetizers were very good. Service was very good - felt a little rushed but thats better then the alternative. This is our 5th time dining here and overall it is a very nice addition to Hobe Sound. A bit pricey but where isn’t?
   

   Palm & IvyResponded on 2 December 2024

   Thank you so much for sharing your thoughts with us! We’re thrilled to hear that most of your party enjoyed their meals and that our appetizers and service met your expectations. We appreciate your continued visits—five times is an honor, and we're grateful to be a part of your Hobe Sound dining experiences. We always aim to make every visit exceptional, and your feedback helps us do just that. Hope to see you again soon!
   

   Is this helpful?

   Report
8. m

   matthew

   Cleveland

   7 reviews

   4.0

   7 reviews

   Dined on 25 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   food was good 2 apps four different entrees all very good waiter Nick was great nice looking well-spaced tables. 2 things wine list kinda pricey & they do that 18% tip add on i really hate that. i tip 25 -30% because i was a waiter but when a restaurant adds a tip on i only tip 20% because i feel there calling me an uneducated diner it will keep me out of a place. Why should owners expect their patrons to pay their staff
   

   Palm & IvyResponded on 25 November 2024

   Thank you for taking the time to share your feedback, and we're pleased to hear you enjoyed the food and Nick's service! We understand your thoughts on the automatic 18% service charge. We add this gratuity to ensure our entire team, including those behind the scenes who contribute to your experience, is well-supported. This helps us create a consistent standard of care and reward our staff appropriately for their hard work and dedication. We truly appreciate your honest perspective and hope to have the opportunity to serve you again in the future. Your input helps us as we continually work to improve our guest experience. Thank you again for your visit.
   

   Is this helpful?

   Report
9. E

   Ed

   Atlantic Canada

   1 review

   4.0

   1 review

   Dined on 23 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall very enjoyable good food, and the service was excellent. This is our second visit and the second time we’ve had to move from inside to outside due to the noise level. This needs to be addressed.
   

   Palm & IvyResponded on 25 November 2024

   Thank you for your feedback and for joining us again. We're happy to hear you enjoyed the food and received excellent service. We sincerely apologize for the inconvenience regarding the noise level inside the restaurant. We take your comments to heart and are actively looking for ways to address this issue to improve the dining experience for all our guests. We hope to have the pleasure of welcoming you back again soon!
   

   Is this helpful?

   Report
10. J

    Jennifer

    VIP

    West Palm Beach

    115 reviews

    5.0

    115 reviews

    Dined on 23 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was a wonderful evening. Our server Wesley was fantastic; very friendly, attentive, and knowledgeable about the menu. The pistachio crusted grouper and sweet potato risotto was absolutely scrumptious! My husband had the short rib which he loved as well. The drinks were equally as impressive - pumpkin old-fashioned and the signature old-fashioned. We are already looking forward to our next visit!
    

    • 
    • 
    • 
    • 

    Palm & IvyResponded on 25 November 2024

    Thank you so much for your kind words! We're thrilled to hear you had a wonderful evening and enjoyed the dishes, especially the pistachio-crusted grouper and the short rib. Wesley will be delighted to know his service made your experience even better! We're also glad you enjoyed the old-fashioned cocktails – those are definitely guest favorites. We can't wait to welcome you back again soon!
    

    Is this helpful?

    Report