Pa'La Downtown

Review summary

1. J

   Jeff

   Chicago

   22 reviews

   5.0

   22 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   3rd time this year…our server Pablo was on point very knowledgeable. I highly recommend and will be back in the new year
   

   Is this helpful?

   Report
2. K

   Karina

   San Diego

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   The food was delicious but flavors were all over the place. We got anchovies and crackers, a sweet burrata plate and bison steak. The food was cooked well. Nothing that I am dying to go back for I just think the food is not my style for flavor profiles. I found the dishes to be too sweet or too acidic. The balance was off. The waiter was not attentive and might have been stretched thin. We had to wave him down to order our entrees and seemed to forget about us. Overall a check off my list but will not be going back. The jazz band was a nice touch
   

   • 
   • 
   • 

   Is this helpful?

   Report
3. V

   Vi

   Phoenix

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My mother and I were treated like queens, not because we are important dignitaries, but because that is the business model of this establishment. We will return, without expectation, but with confidence that it will be another exceptional experience. The venison, oh my, and yes it should be paired with the Malbec. Pablo, Jo, Gilles, Manner, and the rest of the lovely ladies that so graciously greeted us: thank you.
   

   Is this helpful?

   Report
4. D

   Doug

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Pa'la. Had a beautiful dinner last night for my birthday. The octopus and venison, artichokes and sweet potatoes were amazing. Our server, Jo was fantastic and super fun. Phenomenal staff took remarkable care of us. We'd highly recommend Pa'la to everyone.
   

   Is this helpful?

   Report
5. J

   Jeremy

   VIP

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant. The Jazz band that plays on the weekends is what makes this place unique. The food & drinks were exceptional. I’ll definitely be going back.
   

   Is this helpful?

   Report
6. J

   Jennifer

   Mexico City

   2 reviews

   5.0

   2 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love Pa’La so much! Best fine dining restaurant in Phoenix in my opinion. Never had a bad experience here, food is always incredible. Brought several friends who had never been before and everyone was blown away. Great for vegetarians as well as those with dietary restrictions. We had one dairy allergy and one nut allergy and they were able to accommodate everything easily. Wine list is tops. Can’t recommend highly enough.
   

   Is this helpful?

   Report
7. A

   Ashleigh

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I have been wanting to try Pa'La for a long time due to glowing review from my husband's aunt. We went to see the Nutcracker downtown with my parents and decided to make a night of it. It was the perfect dinner outing, with the servers being attentive, helpful and friendly. They walked us through the menu and made suggestions as we needed them. The meal was paced out perfectly, where we only ordered a bit at a time. The Japanese sweet potatoes, artichokes and Argentine skirt steak were the highlights of our meal, but everything we tried was delicious. The ambience was lovely, and our group had a fantastic dinner before leaving for the show. They made sure we got out of the restaurant with time to spare to walk over to the Symphony Hall. We can't wait to go back and try out more of their menu, a really excellent spot!
   

   Is this helpful?

   Report
8. F

   Floyd

   VIP

   Phoenix

   9 reviews

   2.0

   9 reviews

   Dined on 7 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Poor service. My wife and I ordered 5 dishes for dinner including a salad and 2 appetizers. All 5 dishes came out at the same time. The food was mediocre overall. The most expensive dish, scallops with speck, was cold and undercooked. The brussel sprouts and the burrata salad were very good. But overall a very disappointing experience. Bad service, mediocre food and more expensive than warranted. We won’t be going back. Very disappointing.
   

   Is this helpful?

   Report
9. n

   nina

   VIP

   Phoenix

   167 reviews

   5.0

   167 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent. Quality ingredients. They don’t use seed oils 👏. One of the best restaurants in Phoenix. Great jazz in the upstairs lounge Thursday-Saturday. Can’t wait to return!
   

   Is this helpful?

   Report
10. D

    Dave

    VIP

    Phoenix

    22 reviews

    4.0

    22 reviews

    Dined on 2 December 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    The middling reviews come from the ribeye steak I ordered. The steak was on the thin side for a ribeye, but was cooked to perfection (medium rare.) A high quality ribeye should not have noticeable amounts of gristle in it - this steak definitely did. The ribeye is served cut into cubes - that was an unusual presentation in my experience. Between that and the noticeable gristle, I'd likely not order the Ribeye here again. Loved the atmosphere. We dined around 6PM on a Sunday after attending an afternoon concert at the Footprint Center. The Tapas plates were very good, and service was also good. The atmosphere was nice, warn, relaxing - both my wife and my daughter enjoyed the scene. All in all - I'd return, and focus on Tapas and trying the seafood this time.
    

    Is this helpful?

    Report