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Outback Steakhouse - Pacific Fair, Broadbeach, AU-QLD

Outback Steakhouse - Pacific Fair

3.9
3.9
1066 Reviews
$40 and under
American

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2 people
7:00 pm
Booked 1 time today
  • Good for groups
  • Good for special occasions
  • Child-friendly
We are a contemporary, casual dining steakhouse restaurant beloved worldwide. Currently with 6 restaurants in NSW and 2 in Queensland. We pride ourselves on serving up variety; our unbeatable steak cuts are complemented by delicious choices of chicken, ribs, seafood, and pasta at a price for everyone.
Our strategy? We’re the leader of the pack by emphasizing consistently high quality delicious food delivering a warm, welcoming environment.

Bloomin’ Brands, Inc. is based in Tampa, FL, founded in 1988 by those who love hospitality, sharing, quality, being courageous and having fun. We’re a company of restaurants that owns and operates Outback Steakhouse, Carrabba’s Italian Grill, Bonefish Grill, Fleming’s Prime Steakhouse & Wine Bar and Outback Steakhouse International. Outback Steakhouse Australia is a Sydney owned and based franchise entity of Outback Steakhouse International operating since 2001 after opening our very first restaurant in Parklea, Sydney.

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Private dining

Private dining

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Additional information

  • Dining style
    Casual Dining
  • Price
    $40 and under
  • Cuisines
    American, Steakhouse, Barbecue
  • Hours of Operation
    Mon–Thu, Sun 12:00 pm–9:00 pm Fri, Sat 12:00 pm–10:00 pm
  • Phone number
    (07) 5570 6777
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Please contact us.
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What 1,066 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 4Food
  • 3.8Service
  • 3.9Ambience
  • 3.8Value

NoiseEnergetic

Loved For

  • Gold Coast

    Child-friendly

  • Gold Coast

    Good for groups

  • Gold Coast

    Most Booked

  • Central Gold Coast

    Child-friendly

  • Central Gold Coast

    Good for groups

  • Central Gold Coast

    Most Booked

Review summary

AI-generated from verified diner reviews
Outback Steakhouse - Pacific Fair delivers a cozy setting with "amazing food" and "friendly service." Diners appreciate the "quick service" and "generous portions," making it a family favorite. Though some report "inconsistent service," standout experiences include "attentive staff" that go "above and beyond." A popular choice for gatherings.

1,066 Reviews
  1. Tina

    Brisbane

    5 reviews

    2.0

    5 reviews

    Dined 6 days ago

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 4
    I usually enjoy the food here however I ordered the razorback ribs for the first time. There was minimal meat and they were dry so definitely disappointed. Our order was muddled up and our mains were brought out before our entrees. Then our mains 2 out of 4 meals were incorrect. There is definitely a problem between ordering and the kitchen . I ordered a white wine and it was served warm. When I told the bar they didn’t offer me a replacement they offered me ice. So overall it was a really disappointing experience at a restaurant that i usually really enjoy.
    Outback Steakhouse - Pacific FairResponded 5 days ago
    Hi Tina Thank you for your honest feedback. We’re really sorry to hear about your recent experience. It’s disappointing to hear the razorback ribs didn’t meet your expectations, and we apologize for the mix-up with your order and the service. That’s definitely not the level of service we strive for. We’ll be sure to review the communication between the kitchen and the front-of-house team to ensure this doesn’t happen again. Also, we’ll make sure to address the issue with the wine service to ensure it’s served at the proper temperature moving forward. We truly appreciate your continued support and hope you’ll give us another chance to provide the experience you’ve come to expect. Best regards, Cheremie

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  2. Rebecca

    Sydney

    5 reviews

    1.0

    5 reviews

    Dined 7 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The worst experience ever as i always eat here and it has been amazing since know it has gone down hill big time as They have new people new manger new everything it took 2 hrs to finally get steak as they had to bring it out 3 times as I ask for medium to well down it came out raw as and my daughter food came out before my partner food and my food even he's steak was raw to and did not even get my drinks until the end of the night and even people on the other tables did not eat there steak so that is saying something as it is a steak restaurant so If I were u don't eat here and safe your money.
    Outback Steakhouse - Pacific FairResponded 5 days ago
    Hi Rebecca We are so sorry to hear about your disappointing experience, especially since you’ve been a loyal guest. It’s concerning to hear that both the food and service were not up to the standard you’ve come to expect from us. We truly apologize for the delay, issues with your steaks, and the lack of attention to detail during your visit. We’ve recently made some changes to our team, and clearly, we missed the mark during your visit. We’ll be reviewing these concerns closely with our staff and management to ensure this doesn’t happen again. Your feedback is important to us, and we hope you'll reconsider giving us another chance in the future. Thank you for bringing this to our attention. Best regards, Cheremie Restaurant Manager

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  3. TaniaS

    Gold Coast

    3 reviews

    2.0

    3 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4
    Wanted to try the $10 cocktail of the month was told we only have margaritas. So no cocktail of the month. Overall food wasn’t bad. It’s a shame it’s not more like the American chains with deals and the rye bread. Very expensive for what it is. Slow service and needed a manager to do a cash transaction. Won’t be going back in a hurry.
    Outback Steakhouse - Pacific FairResponded 5 days ago
    Hi Tania, Thank you for your feedback. We’re sorry to hear about your experience and apologize for the slow service and cocktail availability. We’ll work on improving these areas and hope you’ll give us another chance in the future. We truly appreciate your comments about the food, and we hope to have the opportunity to provide a better experience for you in the future. If you decide to give us another chance, we’d love to ensure your next visit is much smoother. Thanks again for your feedback, and we hope to see you again soon. Best Regards, Cheremie

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  4. Ray

    Gold Coast

    4 reviews

    2.0

    4 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4
    For a venue situated at a major shopping precinct, fair to expect on a Saturday they would be geared for walk ups post 5pm. Far from it. Have frequented this particular venue several times over the Years. It’s not a patch on its historical self. Was told we can seat on the balcony but must vacate within 1 hour. Agreed as we are there to eat. 15 minutes and not one wait staff engaged. Decided to ‘book’ online while on premises. Shown to another table, nothing much changed, 10 minutes in we seemed forced to use the QR order app. Spirits seemed like plain mixers. IE watered down. Ribs were dry and pitiful. Salad - not words. Deserts were pretty good. Departed 1 1/2 hours after and pretty another to see our original balcony table that we were told ‘ 1 hour’ was still free. If you’re looking for a disappointing meal that’s cost twice what it’s worth these days. This is the place. We won’t be back until there is news they bought it back to its former glory.
    Outback Steakhouse - Pacific FairResponded 5 days ago
    Hi Ray Thank you for taking the time to share your experience with us. We’re really sorry to hear that your visit didn’t meet the high standards you’ve come to expect. It’s clear we didn’t deliver the service or quality of food that we should have, and we sincerely apologize for that. Your feedback regarding the wait time, the use of the QR ordering system, and the quality of the food has been noted, and we will be addressing these concerns with our team. We’re also disappointed to hear that our drinks didn’t meet your expectations. We truly value your long-time support, and we’re committed to improving. We hope you’ll consider giving us another chance in the future. Best regards, Cheremie

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  5. Sean

    Gold Coast

    1 review

    1.0

    1 review

    Dined on 26 February 2025

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 2
    There was one other table of guests when we were seated by the manager. No water given once seated (this came 40 mins later after the meals) I had to go and ask for someone to come and take the orders after 15mins waiting. Ordered entrees and mains which all arrived at the same time after 30 mins, steaks were meant to be medium rare, one was so well done you couldn't cut it, the other was well done but managed to have a few pieces. Would never go back, very average for a STEAKHOUSE!
    Outback Steakhouse - Pacific FairResponded 5 days ago
    Hi Sean Thank you for taking the time to share your experience. We’re really sorry to hear about the issues you encountered during your visit. It’s disappointing to hear about the delay in service, the mix-up with your orders, and the quality of the steaks. This is not the level of service or food we aim to provide. Your feedback is valuable, and we’ll be addressing these concerns with our team to ensure we improve. We truly appreciate your honest comments and hope you might reconsider giving us another chance in the future. Best regards, Cheremie

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  6. Amy

    Gold Coast

    1 review

    5.0

    1 review

    Dined on 21 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server Byron was fantastic, he was so polite and helpful. He made my birthday dinner memorable and fun! The service and the food was amazing and fast. Will definitely come again!

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  7. Leisa

    Gold Coast

    1 review

    4.0

    1 review

    Dined on 21 February 2025

    1. Overall 4
    2. Food 1
    3. Service 3
    4. Ambience 4
    Food isn’t the same we used to dine here all the time . Portion sizes have dropped and the chicken was served raw

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  8. Carl

    Naples

    2 reviews

    2.0

    2 reviews

    Dined on 19 February 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    Came here expecting the same food quality and service we have come to expect from many visits to the Outback outlets in the USA. While the pricing is similar, nothing else compares. The steaks were bland, vegetables very over cooked and the tiny sweet potato was baked within an inch of its life. The service was poor, not necessarily the waiting staff fault, they were young and appeared inexperienced and under trained. I would not recommend

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  9. IVANNA

    Sydney

    1 review

    4.0

    1 review

    Dined on 17 February 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Very good we recommend Well placed Nice staff For family

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  10. Sarah

    Cambridge

    3 reviews

    3.0

    3 reviews

    Dined on 15 February 2025

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 2
    Poor service, average food. Left with our mains and never asked if we needed/wanted any more drinks or deserts, wasn’t even busy - disappointing.
    Outback Steakhouse - Pacific FairResponded on 17 February 2025
    Dear Sarah, Thank you for sharing your feedback. We're truly sorry to hear that your recent experience didn’t meet your expectations. Providing excellent service and quality food is our top priority, and it’s disappointing to learn that we fell short during your visit. We sincerely apologize for the lack of attention you received regarding drinks and dessert, and we will make sure to address this with our team to ensure this doesn’t happen again in the future. Your experience is important to us, and we appreciate you bringing this to our attention. We hope you’ll consider giving us another chance to provide the service and dining experience you deserve. Best Regards, Cheremie

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FAQs

Outback Steakhouse - Pacific Fair offers takeout which you can order by calling the restaurant at (07) 5570 6777.

Outback Steakhouse - Pacific Fair is rated 3.9 stars by 1066 OpenTable diners.

Outback Steakhouse - Pacific Fair does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 1 time today

Order delivery or takeout

Google Map for Outback Steakhouse - Pacific Fair

2-30 Hooker Blvd, Pacific Fair Shopping Centre, Broadbeach, AU-QLD 4218

Additional information

  • Area
    Broadbeach
  • Hours of Operation
    Mon–Thu, Sun 12:00 pm–9:00 pm Fri, Sat 12:00 pm–10:00 pm
  • Price
    $40 and under
  • Cuisines
    American, Steakhouse, Barbecue
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Parking
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeaway, View, Wheelchair Access, Wine
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