Oriental Wok - Ft.Mitchell, KY

Review summary

1. L

   Lori

   Cincinnati

   22 reviews

   5.0

   22 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food was Fantastic as always! We are life long friends of The Wongs, and they make every dining experience an event! Thank you so much, The Botkins! Merry Christmas and Happy New Year!
   

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2. V

   Vicki

   Cincinnati

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an enjoyable time celebrating my daughter’s birthday. Our service was enthusiastic, cheerful, friendly, and attentive. I couldn’t have asked for better service. The food, as always, is the best.
   

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3. K

   Kimberly

   Cincinnati

   13 reviews

   5.0

   13 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We hadn’t been to Oriental Wok in some time and we were so glad when we went back to see such a thriving business! Everything was outstanding - service, food, atmosphere. We loved the appetizers. We had spring rolls, crab rangoon, and lettuce wraps. Our party ordered several of the chicken options for dinner and one of the tofu dinners. Perfection! Our only regret is that we ate so much with such big portions that we didn’t save room for dessert. We will definitely be back soon!
   

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4. t

   theresa

   Cincinnati

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Wong Family are the most accommodating and generous family! The food is awesome as usual
   

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5. M

   Matt

   Raleigh

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Waitresses was amazing and professional . Food was amazing.
   

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   Oriental Wok - Ft.Mitchell, KYResponded 6 days ago

   Thank you, Matt! We will share your kind words with our team.
   

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6. D

   Dr. Thomas

   VIP

   Cincinnati

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Sea Bass is very good. Also, they have the best Martini's
   

   Oriental Wok - Ft.Mitchell, KYResponded 6 days ago

   Hello Dr. Thomas, Thank you for the 5-stars! We're happy you enjoyed the Sea Bass and Martinis. It is always a pleasure to welcome you! Happy Holidays!
   

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7. H

   Helen

   Cincinnati

   3 reviews

   5.0

   3 reviews

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The General Wong chicken w/fried rice was wonderful, as always!! Thanks
   

   Oriental Wok - Ft.Mitchell, KYResponded 4 days ago

   Hi Helen, Thank you! We are so happy you enjoyed General Wong's Chicken!
   

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8. H

   Harold

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food we ordered was fresh and tasty. Our server was friendly, and the owners checked on us during the meal. They make a big deal about birthdays. We did not have one but there were several celebrations the night we were here.
   

   Oriental Wok - Ft.Mitchell, KYResponded 6 days ago

   Hi Harold - Thank you for your kind words! We’re so glad to hear you enjoyed our food, as well as the friendly service. It’s always a pleasure to make our guests feel welcomed, and we’re delighted the check-in added to your experience. Celebrating birthdays is one of our favorite traditions—it brings so much joy to the restaurant! While you weren’t celebrating one this time, we hope the festive atmosphere added something special to your evening. We look forward to welcoming you back soon, whether it’s for another wonderful meal or a celebration of your own!
   

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9. d

   dean

   VIP

   Louisville

   7 reviews

   5.0

   7 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect atmosphere Perfect service Perfect food Will eat there again for sure
   

   Oriental Wok - Ft.Mitchell, KYResponded on 9 December 2024

   Hi Dean, Thank you for your amazing review! We're so glad to hear that you enjoyed the atmosphere, service, and food. It means a lot to us that you're already looking forward to coming back. We can’t wait to welcome you again soon!
   

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10. A

    Allison

    Cincinnati

    1 review

    2.0

    1 review

    Dined on 8 December 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 2

    It took 45 minutes to get our food and we ordered an appetizer that never came. When the food came out we asked about the appetizer and the waiter said let me check on that and returned with us pad to show us his pen ran out of ink so he forgot to put the order in. He asked if we still wanted the appetizer but we declined since our food had arrived. Also had to ask twice for a second drink. I have been here several times and never had this happen. It was busy but not Crazy. For what we paid for dinner I doubt k we will return.
    

    Oriental Wok - Ft.Mitchell, KYResponded on 9 December 2024

    Hi Allison, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and the delays you encountered. This is not the level of service we strive to provide, and we sincerely apologize for the oversight with your appetizer and the drinks. We appreciate you bringing this to our attention and will use your feedback to address these issues with our team to ensure it doesn’t happen again. We hope you’ll give us another chance in the future to provide the high-quality service and experience you’ve come to expect from us. Sincerely, The Oriental Wok Team
    

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