Orchid House Winery

Review summary

1. J

   Jerry

   Cleveland

   20 reviews

   5.0

   20 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server, Cohle was exceptional. All of us ordered from the special CLE restaurant week menu and the meals were very good. If you like a quieter area, ask for a table off the main room. It can get noisy since it is an open spa
   

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2. K

   Karen

   Cleveland

   32 reviews

   vip
   5.0

   32 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful night celebrating our friend’s birthdays!!! The food, service and overall atmosphere were wonderful!!! Our waitress, Mila, was exceptional and made our experience even better! I would highly recommend Orchid House for an event or casual dining. Food was phenomenal—especially the lamb chop entree!!!
   

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3. S

   Suzy

   Cleveland

   14 reviews

   vip
   4.0

   14 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Everything was great except it was extremely loud. We were not in the main dining, but in the smaller room. Tables were very close together and it was so loud we couldn’t hear each other. Our food was excellent!
   

   Orchid House WineryResponded 3 days ago

   Hi Suzy, Thank you for leaving a review for Orchid House Winery! We're delighted to see you enjoyed your food and service. We do apologize the noise level was louder with an influx of guests on Saturday evening. Thank you for dining with us and we hope to see you again soon!
   

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4. S

   Shane

   Cleveland

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a nice first visit to Orchid House. Service was excellent - Lynley was friendly & professional. She was very helpful navigating the menu, providing helpful suggestions. Loved the cocktails & dinner was very good. In general, everyone we encountered was friendly & wanted to ensure we were having a good experience. We'll be back!
   

   Orchid House WineryResponded 3 days ago

   Hello Shane, Thank you for a lovely review of Orchid House Winery! We're thrilled to hear Lynley provided excellent service and you enjoyed your visit. We look forward to seeing you again soon!
   

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5. OT

   OpenTable Diner

   Cleveland

   3 reviews

   1.0

   3 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   This is my first time leaving a review for a restaurant but I felt very compelled. I love sapphire creek so much , so I was left in awe by my experience at orchid house winery. First of all - the atmosphere is god awful. It’s so quiet you could hear a pin drop and It’s so bright I felt like I was eating under a hospital operating room light. The drinks- all 3 in our party hated our drinks so much we asked for new ones that were not any better . The food- we literally had to spit out. Arancini tasted like it was from a freezer ,I love Cesar’s salad and this was the worst one I’ve ever had. It tasted like old fish. It was a laughable experience for everyone in our party. The service was extremely slow considering we were one of 3 tables there. they had a great opportunity to make this something special and it’s very disappointing . Again- I NEVER complain about restaurants but this one was so bad it warranted it .
   

   Orchid House WineryResponded 6 days ago

   Hello and thank you for sharing your feedback about your visit. We're truly sorry to hear that we didn't meet your expectations as we always strive to provide excellent service and high quality food. We can assure you that we serve fresh, never frozen and made from scratch items like arancini. Our grilled caesar salad is typically a guest favorite as it is first char grilled and then topped in a traditional way with whole anchovies. We would have loved the opportunity to address your issues in house and make your experience more enjoyable. Our management team and staff care deeply about guest satisfaction. We'd be happy to discuss your visit further and invite you back in to dine with us soon!
   

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6. M

   Megan

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Megan was awesome! Very friendly and informative about menu and drinks. We had a wonderful time celebrating our friend’s birthday. We will definitely be back to enjoy more delicious food and drinks.
   

   Orchid House WineryResponded 6 days ago

   Hi Megan, We're happy to hear that you received great service from Megan and enjoyed celebrating a birthday with us. Thank you for leaving a wonderful review and we hope to see you again soon!
   

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7. J

   Joe

   Cleveland

   55 reviews

   vip
   5.0

   55 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here, outstanding. We went for brunch, very good. We will be back for dinner.
   

   Orchid House WineryResponded 6 days ago

   Hi Joe, Thank you for your Five-Star review of Orchid House Winery! We look forward to seeing you soon for dinner!
   

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8. OT

   OpenTable Diner

   Cleveland

   1 review

   vip
   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Decided to try the brunch at Orchid today with a friend and it did not disappoint! The menu has several options and we chose the crab cakes Benedict and Short Rib Hash! Servings were large and food was delicious! The ambience of this place cannot be beaten and the mimosas were a bonus! Will be back.
   

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   Orchid House WineryResponded 6 days ago

   Thank you for your wonderful review of Orchid House Winery! We look forward to welcoming you back soon for another delicious visit!
   

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9. R

   Ron

   Cleveland

   14 reviews

   vip
   4.0

   14 reviews

   Dined on 15 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   We were seated in the first room when you enter the winery. The lighting was stark white and the room was very loud, especially with a large party seated in the middle of the room. It became very difficult to hold a conversation. The food and service were terrific, but in the future we will not sit here again.
   

   Orchid House WineryResponded 6 days ago

   Hello Ron, Thank you for your great review of Orchid House Winery. We apologize for the loudness of the party next to you on the evening of your reservation. We're happy to hear that your food and service were terrific!
   

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10. L

    Laura

    Cleveland

    7 reviews

    vip
    5.0

    7 reviews

    Dined on 15 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a very delicious dinner—completely from the happy hour menu! Our server, Lynley, was pleasant and professional. She offered a sample of the wine we were considering which was very good. Great dinner!
    

    Orchid House WineryResponded 6 days ago

    Hello Laura! We're thrilled to hear you had a delicious dinner at Orchid House Winery and had great service from Lynley. We look forward to seeing you again soon!
    

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