One O Eight at The Hilcroft Hotel

Review summary

1. RW

   RussellW

   Lancashire2 reviews

   1.0

   Dined on 27 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Despite me having a dinner reservation the waitress at the ‘wait to be seated’ point showed me to a table in the bar area, not the restaurant. She told me they’re very busy, but when I offered to show her my booking confirmation she said “you’ll be fine here.” I then had to go looking for her to place my food order! The service was rushed and when I asked for 5 minutes to decide if I wanted dessert, she never came back. I took the £25 dinner offer but only spent £24 (due to very limited menu: no steak option), so if you’re not particularly hungry, don’t bother.
   

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2. L

   Leigh

   Edinburgh1 review

   3.0

   Dined on 14 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   There was a wedding on when we booked for valentines night, waited about 50 minutes for the food to come out, the Hotdog my daughter had was disgusting she never ate any of her meal, ordered her ice-cream which arrived quicker than the meal but with no spoon, there was a special deal on for valentines so the price for the 3 of us was reasonable and the atmosphere was OK
   

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3. D

   David

   Edinburgh1 review

   2.0

   Dined on 11 February 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 1

   We looked online at menu We thought that looks great but we were surprised my a whole different menu when we arrived For what we paid £91.20 wasn't worth it
   

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4. M

   Margaret

   West Lothian1 review

   3.0

   Dined on 25 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The online menu had more choices than the actual menu. Some of the items were not available. The strawberry shortcake sundae was supposed to include fresh strawberries and shortcake, but was 3 scoops of ice cream and some whipped cream. Food was good, just a little disappointing In reality.
   

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5. A

   Allena

   Newcastle4 reviews

   2.0

   Dined on 15 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   First time I’ve eaten here on a Sunday. It was ok. I eat out a lot and was underwhelmed apart from the apple cinnamon desert we got to go. It was outstanding.
   

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6. H

   Helen

   West Lothian1 review

   5.0

   Dined on 7 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good food and drinks, didn’t like that you can’t tip on the card machine
   

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7. J

   Jacquelin

   Edinburgh2 reviews

   4.0

   Dined on 30 November 2024

   1. Overall 4
   2. Food 2
   3. Service 2
   4. Ambience 2

   We were met with friendly staff, didn't take long to be seared and our food order to be taken. We had booked the table as we had another event to ho to. The food arrived in time but the macaroni could have been hotter and it came with side salad which isn't jettisoned on the menu. The cheeseburger came with lettuce, sidesalad and coleslaw which isn't mentioned on the menu either. Then the service went downhill after that as a coach party arrived and the staff couldn't cope. It took them along time to come ask about sweets and they had thought we had already ordered them but no-one had asked as they had run out of menus. Disappointing end to a good meal.
   

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8. C

   Christine

   West Lothian3 reviews

   5.0

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ordered a pizza as it was £10 Wednesday but had to pay £13.00 as requested 3 toppings which, to me, meant £10 was just for the base.
   

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9. T

   Tracy

   Qatar1 review

   5.0

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our first Sunday lunch in Whitburn. Nice amount of potatoes and gravy! We will definitely return.
   

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10. E

    Eric

    West Lothian1 review

    4.0

    Dined on 2 November 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3

    Enjoyable evening meal at reasonable cost Service was a bit slow, this may have been due to the private function however Will return
    

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