Olla Cocina

Review summary

1. C

   Corey

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. Happy hour value was excellent and the staff was so welcoming and fun! Thanks for giving us a great day
   

   Olla CocinaResponded 1 day ago

   Hi Edson, Thank you for the 5 stars and the very kind words. We will be sure to share with our entire team. We look forward to welcoming you back soon! Please reach out to me or our GM, Parviz, directly for any matter. Richard, Director of Operations
   

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2. C

   Chase

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food at Olla has gotten even better since the last time we dined. Olla has a cool ambiance anyone can enjoy. Harvendar, our server, was a pleasure and gave amazing recommendations! The GM Parviz and another manager came to check on our experience which was a great touch. Can't wait to go back!
   

   Olla CocinaResponded 1 day ago

   Hi Chase, thank you for the 5 stars and noticing our improvement. It means a lot. We look froward to welcoming you back soon! Please feel free to contact our GM ,Parviz for any matter.
   

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3. r

   randy

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined on 8 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience. We came here to celebrate a birthday with a party of 10 including a 1 year old. The staff was very accommodating and made us feel like family. They helped to take a photo of our group and even rearranged the room to accomplish this task. This restaurant offers a lot of space, much bigger than I had expected. The food was delicious and catered to all in our party. We will be coming here again.
   

   Olla CocinaResponded on 9 January 2025

   Hi Randy, Thank you for the 5 stars and for the very kind words! We will be sure to pass this along to your server and the team! We are thrilled that you chose to celebrate with us. There are many restaurants out there and we are honored you chose us. We look forward to welcoming you back soon! Please reach out to our GM, Parvis, directly for any matter. Richard, Director of Operations
   

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4. P

   Pam

   San Francisco

   1 review

   5.0

   1 review

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The carne asada plate and the enchiladas is to die for, also the spirits and homemade tortillas make a delicious signature. Plenty of tables, public parking across the street, take a nice stroll afterwards and you’d have a great night out.
   

   Olla CocinaResponded on 26 December 2024

   Hi Pam, Thank you for the 5 stars and the kind words. We will be sure to share with the team. Please introduce yourself on your next visit! We loo forward to welcoming you back. Richard, Director of Operations
   

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5. S

   Suzanne

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined on 19 December 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Our dinner was delicious and everyone was very nice to us.
   

   Olla CocinaResponded on 26 December 2024

   Hi Suzanne, Thank you for the 4 stars and the feedback. Our greatest fear is a guest not having a great time and then not letting us know about it. It is how we learn and grow after all. I must also apologize that you were not satisfied with our inattentiveness. We pride ourselves on providing great food , service and, most of all, hospitality. Clearly we fell short. Please introduce yourself on your next visit! We loo forward to welcoming you back. Richard, Director of Operations
   

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6. D

   Dee

   San Francisco

   1 review

   1.0

   1 review

   Dined on 15 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Waitresses were not attentive. I ordered a Tostada salad the grilled chicken that smelled like fish. However they did remake my salad. had to get attention of waitresses from the start of taking our order to getting check.
   

   Olla CocinaResponded on 17 December 2024

   Hi Dee, Thank you for your review. Feedback like yours is how we learn and grow. My greatest fear is a guest not having a great time and then not letting us know about it. I must also apologize that you were not satisfied with your food and service. We pride ourselves on providing great food , service and, most of all, hospitality. Clearly we fell short. We would love the opportunity to make it up to you and welcome you back. And I would like to learn more about your experience. Please reach out to me or our GM, Parviz directly. Richard
   

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7. J

   Jaishree

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on 11 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The food was onsy but the service was very slow. It took 40 mins to get our appetizer. We also felt that the restaurant was too noisy.
   

   Olla CocinaResponded on 17 December 2024

   Hi Jaishree, Thank you for your review. Feedback like yours is how we learn and grow. My greatest fear is a guest not having a great time and then not letting us know about it. I must also apologize for your wait time. We pride ourselves on providing great food , service and, most of all, hospitality. Clearly we fell short. We would love the opportunity to make it up to you and welcome you back. Please reach out to me or our GM, Parviz directly. Richard
   

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8. E

   Elsa

   VIP

   San Francisco

   63 reviews

   5.0

   63 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were a party of 6. I asked for a quiet table so our group could all hear the conversations. We got a corner table in the side room. PERFECT! We did have to ask to turn down the music a notch or two again so we could hear each other. That was accommodated as well. That was a problem the first time we were there. Food was excellent. Our friends really enjoyed their entrees. I’m sure they will go back again with their family.
   

   Olla CocinaResponded on 17 December 2024

   Hi Elsa, Thank you for the 5 start review and the kind words. We look forward to welcoming you back soon. Please ask for our GM, Parviz.
   

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9. T

   Tim

   VIP

   San Francisco

   1 review

   3.0

   1 review

   Dined on 3 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service was slow. Food was decent. The table was reserved and ready for our group. For a business meeting, it was a success.
   

   Olla CocinaResponded on 7 December 2024

   Hello Tim Thank you for taking time and sending us your honest feedback, I am sorry that you visit was ok. and not great. I am not going to make any excuses and you should have gotten great food and prompt service. I will use the information to and will be taking a closer look into what happened to improve guest experience moving forward. I hope you will allow us the opportunity and giving us a second chance to give you the service you deserve. Thank you Parviz Pazoki
   

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10. J

    Jeff

    VIP

    San Diego

    33 reviews

    3.0

    33 reviews

    Dined on 25 November 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3

    We had a reservation at 8:30 am and arrived on time to find out the restaurant closed at 9 pm. We ordered everything quickly to respect the workers and get them home as soon as possible. Let’s start with service was outstanding ! Walter’s filled, drinks and food ordered quickly and he consistently checked back with us to ensure we had everything we needed. Chips and guacamole are outstanding !! Our entrees we just warm, not hot. Flavor was nice but would have liked a hotter meal. Overall good and would go back and try again !
    

    Olla CocinaResponded on 30 November 2024

    Hello Jeff, Thank you for your Support, I am pleased to here that you enjoyed your visit, I am sorry that your entrees arived warm and not hot as it should have, please accept my apoligies. I appriciate you taling the time to give us your feedback, I hope to see you soon. Thank you Parviz Pazoki
    

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