Oliver's Italian

Review summary

1. A

   Alf

   Puerto Vallarta

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Our dining experience did not get off to a great start. Yes, the restaurant was busy on Thanksgiving Day without a doubt, and they were slammed with a huge group that caused some issues in the kitchen. Unfortunately, we bore the brunt of that and waited and waited and waited for our dinner for way too long. Having said that, the restaurant did make it right. First, they comped us another glass of wine which was appreciated. And because of the long wait they also comped our dinner for us. So, what started off as not so pleasant experience turned out that customer service is very much top of mind at Oliver's. We appreciated their response to an otherwise tough experience. Not to be lost in all of this, the food was excellent both in presentation and taste. Thank you Oliver's.
   

   Is this helpful?

   Report
2. B

   Bonnie

   Phoenix

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my newest favorite restaurant. The butternut squash ravioli and the steak, 10 stars!!
   

   Oliver's ItalianResponded today

   We're thrilled to be your new favorite restaurant, Bonnie! It's fantastic that you loved our butternut squash ravioli and steak - thank you for the 10-star review! We can't wait to serve you more delicious meals on your next visit.
   

   Is this helpful?

   Report
3. E

   Ed

   Denver

   13 reviews

   vip
   5.0

   13 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   No disappointment again. Have always had good meals and service here!
   

   Oliver's ItalianResponded 1 day ago

   Ed, we're thrilled to consistently provide you with great meals and service. Your continued support means the world to us - thank you for your kind review! Looking forward to serving you again soon!
   

   Is this helpful?

   Report
4. H

   Heather

   Denver

   11 reviews

   vip
   4.0

   11 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Food was ok, not great. Prices are WAY too expensive for food quality. Ambience is nice. Wait staff is excellent.
   

   Oliver's ItalianResponded 1 day ago

   Thank you for your review, Heather. We appreciate your feedback on our food quality and pricing. We're glad to hear that you enjoyed the ambience and had a great experience. See you again soon!
   

   Is this helpful?

   Report
5. J

   Jane

   Denver

   40 reviews

   vip
   5.0

   40 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed the evening BUT we were in the enclosed outside area and it was WAY TOO loud we could hardly carry on a conversation. Next time we will request inside only.
   

   Oliver's ItalianResponded 1 day ago

   Thank you for joining us, Jane! We're delighted to hear that you enjoyed your evening with us. Looking forward to seeing you again soon!
   

   Is this helpful?

   Report
6. J

   Julia

   Little Rock

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Always a great time at Oliver’s! The muscles are phenomenal!
   

   Oliver's ItalianResponded 3 days ago

   Julia, we're thrilled to hear that you always have a great time with us! It's fantastic that you enjoyed our phenomenal mussels. Thank you for your kind words and continuous support. Can't wait to serve you more delicious dishes on your next visit!
   

   Is this helpful?

   Report
7. C

   Cary

   Denver

   16 reviews

   vip
   1.0

   16 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   The food was not worth what they charge. The entree was greasy and a very small. I looked at pasta dishes around us and they were very small. There are other Italian restaurants in the area that are far better. This was our third time and unfortunately 3 strikes your out. We won't be back.
   

   Oliver's ItalianResponded 4 days ago

   Hey Cary, we're truly sorry to hear about this. We aim to offer delicious meals that are worth the price, so it's disheartening to learn that we fell short of that mark during your visit. Your feedback is invaluable to us in working on improvements, so if you could share more details with us at sean@shuckinggoodhospitality. c0m, it would be greatly appreciated. Thank you for giving us a chance previously, and we hope to have the opportunity to make things right in the future. Looking forward to hearing from you soon.
   

   1 person found this helpful

   Report
8. J

   Jane

   Denver

   223 reviews

   5.0

   223 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious! Carbonara, meatball app, pear salad, spicy pizza were all terrific. Bravo! Jorge was a great waitstaff.
   

   Oliver's ItalianResponded on 21 November 2024

   Jane, we're thrilled to hear that you enjoyed our Carbonara, meatball app, pear salad, and spicy pizza! Jorge will be delighted to hear your kind words about his service. Thank you for your lovely review - we can't wait to serve you more delicious dishes on your next visit.
   

   Is this helpful?

   Report
9. L

   Lori

   Denver

   28 reviews

   2.0

   28 reviews

   Dined on 19 November 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 3

   Two of us, first ordered Manhattan clam chowder and dinner salad; second order was saltimbocca chicken. No alcohol or dessert. Tab with a 20% tip was $75. The chicken was pretty good. No way was the meal worth that much.
   

   Oliver's ItalianResponded on 20 November 2024

   Hi Lori, thank you for sharing your recent dining experience with us. We're glad to hear that the saltimbocca chicken was enjoyable. However, we understand your concern about the overall value of your meal. Your feedback is important to us in assessing our pricing and ensuring our customers feel they are receiving a fair deal. If you could provide further details via email at sean@shuckinggoodhospitality. c0m, it would greatly assist us in addressing this issue and striving to improve. Thank you for taking the time to communicate with us, and we look forward to hearing from you soon.
   

   Is this helpful?

   Report
10. G

    Geoffrey

    Denver

    8 reviews

    3.0

    8 reviews

    Dined on 18 November 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 2

    The cocktails were terrible and watered down, the food was just okay and the waiter was just okay as well. The wine list needs to describe the wines as they were all Italian wines that we were unfamiliar with and the waiter was no help. They will not see us again.
    

    Oliver's ItalianResponded on 18 November 2024

    Hi Geoffrey, we're truly sorry to hear that your recent visit didn't meet your expectations. Your feedback about the cocktails, food, and service is important to us as we strive for excellence in all areas. We understand how crucial it is for our guests to have a great dining experience, so if you could kindly share more details with us at sean@shuckinggoodhospitality.c0m, we'd greatly appreciate it. Your input will help us make the necessary improvements for future visits. Thank you for taking the time to reach out, and we hope to hear from you soon.
    

    Is this helpful?

    Report