Olive & Ira’s

Review summary

1. J

   Jordan

   New York City

   8 reviews

   2.0

   8 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   Food was very very sub par. I’m actually shocked. The service was great, and our server was very attentive, but I’ll probably never go back.
   

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2. H

   Heather

   Omaha

   9 reviews

   5.0

   9 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our table was ready right away! Warren was very attentive-when my son’s Shirley temple was empty another arrived! Food was excellent! Look forward to the next time!
   

   Olive & Ira’sResponded on 11 December 2024

   Thank you for the 5star review! Our servers try to go above and beyond for every guest we encounter! Keep an eye out for our New Years Day Brunch!
   

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3. B

   Bill

   Omaha

   4 reviews

   5.0

   4 reviews

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   We arrived at our reservation time at 5:45 pm. Our waiter took our order at 6pm. Food was delivered to our table at 7 pm, so we literally had ten minutes to eat and get to the show at the Orpheum.
   

   Olive & Ira’sResponded on 11 December 2024

   Thank you for your feedback. We apologize for the delay in service, and we understand how important it was for you to have enough time before your show at the Orpheum. We will address this with our team to improve timing and ensure a more efficient experience in the future. We appreciate your understanding and hope to have the opportunity to serve you better next time.
   

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4. D

   Deborah

   Omaha

   7 reviews

   5.0

   7 reviews

   Dined on 3 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing!!! He gave our grandson who just turned 5 extra attention!!! They had a good runner Tuesday night and that really improved getting the food to the table in a timely manor.
   

   Olive & Ira’sResponded on 11 December 2024

   Thank you for the 5 star review! Were happy to hear our server went above and beyond for your grandson! Happy Birthday Little Man!
   

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5. C

   Cheri

   Orlando

   4 reviews

   3.0

   4 reviews

   Dined on 29 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We went for Thanksgiving dinner because we were in town from Tennessee visiting our daughter who is here working a travel nurse contract. Approx $50 per plate. We had 3 people. The food was ok. Turkey, stuffing, green bean casserole apple pie for dessert. Turkey was good, stuffing tasted like stove top stuffing, green bean casserole was soggy. Cranberry sauce was chopped up canned jelly. The apple pie looked delicious, but was frozen. Had a hard time cutting it with a knife, so I just gave up. Service was mid (we sat there with no silverware for our food for awhile) and gratuity was pre added to the bill. Definitely wasn’t worth $50 a plate. We debated on going to Cracker Barrel and wished we would’ve.
   

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6. R

   Roxanne

   Omaha

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and beautiful place for Thanksgiving. Would go again
   

   Olive & Ira’sResponded on 11 December 2024

   Thank you for the 5stars! Keep an eye out for our New Years Eve Party and New Years Day Brunch!
   

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7. D

   David

   San Antonio

   4 reviews

   3.0

   4 reviews

   Dined on 28 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Food was good but not alot for the price. Pumpkin pie came out frozen. Had to switch to Apple. Service was very good. Will not be back.
   

   Olive & Ira’sResponded on 11 December 2024

   Thank you for your feedback. We’re glad to hear you enjoyed the food and service, but we’re sorry to learn that the portion sizes and the issue with the pumpkin pie fell short of your expectations. We apologize for the pie being served frozen, and we appreciate you bringing this to our attention. We will address this with our kitchen team to ensure it doesn't happen again. While we're sorry to hear that you won’t be returning, we hope you might consider giving us another chance in the future.
   

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8. L

   Lindsay

   Denver

   1 review

   1.0

   1 review

   Dined on 28 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Wasn’t worth the price. It was their set thanksgiving menu. The meal was $48 each, prepaid with gratuity added.and we were shocked at how small the portions were. Maybe a couple bites of each side. It wasn’t busy at all and we’re surprised my father didn’t get his drink he ordered and I had to go to the bar and ask for it when I noticed the bartender was just polishing glasses. My mother and I both had upset stomachs later in the day as well. Wouldn’t recommend this restaurant/hotel “experience “ as they call it.
   

   Olive & Ira’sResponded on 11 December 2024

   Thank you for sharing your feedback. We're genuinely sorry to hear that your experience didn't meet your expectations, especially regarding the portion sizes and service. We strive to offer both value and quality, and it's clear we missed the mark during your visit. Additionally, we apologize for the oversight with your father's drink order and the discomfort you and your mother experienced afterward. Your concerns are important to us, and we will address these issues with our team to improve both service and food quality. We truly appreciate your comments and hope you'll consider giving us another chance in the future.
   

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9. M

   Michelle

   Omaha

   2 reviews

   1.0

   2 reviews

   Dined on 28 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We made reservations on Thanksgiving for standard seating, not the Thanksgiving meal offered. When we arrived, the waitress asked if we wanted the standard menu, which we said we did. The managwer them come over to tell us they were only serving the Thanksgiving meal. We specifically made a reservation with them because they had both menus. This left us scrambling to find another place to eat.
   

   Olive & Ira’sResponded on 11 December 2024

   Thank you for sharing your feedback. We sincerely apologize for your disappointing experience, especially regarding the portion sizes, service, and the issue with your father's drink. This is certainly not the standard we strive to provide, and we will be addressing these concerns with our team. Additionally, we're sorry to hear about the discomfort you and your mother experienced later in the day, and we will investigate this further to ensure food quality is up to our usual standards. We value your input and will use it to improve our offerings and service. We hope you’ll reconsider giving us another chance in the future.
   

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10. K

    Kerby

    Omaha

    1 review

    4.0

    1 review

    Dined on 20 November 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    Our server was great, but the hostess who sat us came back and asked us if we were ready to order yet, as though to ask 'can you hurry up and order, eat and get out of here so we can sit someone else'. We were in no hurry, but there was no one waiting for a table, with several still open.
    

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