Okan South Bank

Review summary

1. C

   Cynthia

   VIP

   Hong Kong

   6 reviews

   1.0

   6 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   Smelly smoke filled the whole area. It’s small. No where to put your coats and belongings. Everyone smell like a chimney after the meal. Ordered a wagyu teppanyaki. 4 thin pieces. Each length as a palm. .£20 Flys everywhere. Guests busy to fend them off from food for the whole time. Even the chopsticks were dirty. My friend used a tissue to clean. The tissue turned black. Will not go again.
   

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2. S

   Sharon

   London

   84 reviews

   5.0

   84 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   What a find! Deliciously yummy and very authentic!
   

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3. S

   Simon

   Manchester

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First visit and wont be the last! Lovely staff and great food at reasonable cost (even compared to outside central London). Loved it.
   

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4. J

   Jack

   London

   14 reviews

   5.0

   14 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Having visited Japan earlier this year it was great to see how authentic the decor, table setup, staff and cooking was here. Food was tasty and not too pricey, would come back
   

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5. A

   Ai

   London

   1 review

   5.0

   1 review

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favourite places to go, the food is superb, drinks are lovely, the staff are charming and the place is so cozy. Only downside is I don't have a small behind and the stools are quite little!
   

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6. J

   Jessica

   London

   12 reviews

   5.0

   12 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. The Okonomiyaki is delicious. And a great atmosphere
   

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7. L

   Leonor

   London

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food is delicious and different from the mroe traditional Japanese restaurants. The service was very quick.
   

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8. J

   Jenny

   Kuala Lumpur

   1 review

   1.0

   1 review

   Dined on 11 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Extremely poor service - demanded a 12.5% service charge but the services provided even worse than a fast food shop. We booked a table at 6:00 pm and some of us arrived early and some arrived late. We are forced twice to order around 6:00 pm even we told them we are waiting for one more friend coming who is stuck in traffic. While we are still having the meal and one staff come to us and said we need to rush and return the table at 7:00 pm as some one in the table has sat down at 5:30 pm (when there are empty tables). The staff has never told me that the 1.5 hours dining time start to count at 5:30 and need to eat by 7:00 pm. While we are still eating, haven’t finished the food and drinks and haven’t asked for a bill, a staff suddenly bring the bill to us at 7:03 pm and asked us to pay and leave immediately for the next table, We had to finish the meal within less than a hour after the food arrived at the table. This restaurant can be a quick eat but definitely not a place for any small gatherings. Pick another restaurant if you have 3-4 people and would like to chit chat and have no interruptions during your dinning time of 1.5 hours.
   

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9. S

   Stephanie

   London

   7 reviews

   5.0

   7 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Such a cute, cosy place - feels like you’ve stepped into a backstreet in Japan! The food was tasty and reasonably priced. It took a little while for our order to be taken but the service was good after that.
   

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10. C

    Catherine

    London

    3 reviews

    5.0

    3 reviews

    Dined on 6 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything about Okan is great! It’s such a fun design and all the staff are helpful and friendly. The food was delicious, served quickly and good value.
    

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