OITA Soho

Review summary

1. R

   Rahul

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My fourth visit in three months to this little gem of a restaurant in Chinatown! The food is amazing, the ambiance is lovely, and the service is excellent. A special shoutout to Wendy for always welcoming us with a smile and making us feel truly special.
   

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2. N

   Nathan

   Leinster

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience, I’ll be back when I’m in London
   

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3. P

   Patricia

   London

   4 reviews

   4.0

   4 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Food was fantastic - pork belly and tuna sashimi stood out. Would recommend!
   

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4. s

   steve

   London

   1 review

   5.0

   1 review

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a very good experience for my wife's birthday with the whole family. The food was excellent and arrived in time, it was delicious and all the staff were pleasant and very attentive.
   

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5. E

   Emmanuelle

   VIP

   London

   8 reviews

   4.0

   8 reviews

   Dined on 7 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food really good and very quick service, even at a late time.
   

   OITA SohoResponded on 13 January 2025

   Thank you, Emmanuelle, for your wonderful review! We are thrilled to hear that you enjoyed your dining experience at OITA Soho. It’s fantastic to know that you found the food delicious and the service prompt, even at a late hour. We truly appreciate your kind words and look forward to welcoming you back soon! Best regards, The Oita Team
   

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6. a

   alastair

   New York City

   1 review

   5.0

   1 review

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very nice spot and speedy to allow pre theatre dinner
   

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7. M

   Mickael

   London

   1 review

   5.0

   1 review

   Dined on 2 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The dinner was perfect. A very good memory of London.
   

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8. O

   Oliviero

   London

   1 review

   2.0

   1 review

   Dined on 31 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   I booked a 10 PM slot on New Year's Eve, but the experience was disappointing. The waiter approached us to take our order almost immediately after we sat down, rushing us with the excuse that the kitchen was about to close. Throughout the evening, the service felt hurried and unpleasant. To top it off, the bill was brought to our table while we were still eating, and the waiter pressed us to pay right away in a very rushed manner. If closing early is a priority, I’d recommend removing the 10 PM slots altogether. Additionally, the food quality left much to be desired, which made the overall experience even more unsatisfactory.
   

   OITA SohoResponded on 13 January 2025

   Dear Oliviero, Thank you for sharing your feedback regarding your New Year's Eve experience at OITA Soho. We are sorry to hear that it was disappointing. We apologize for the rushed service and any inconvenience it caused. Your comments about the food quality and service are very important to us, and we will use them to improve. We also appreciate your suggestion regarding the 10 PM time slots, and we will consider it. We hope to have the opportunity to welcome you back and provide a better experience in the future. Best regards, The Oita Team
   

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9. I

   Ibrahim

   London

   1 review

   2.0

   1 review

   Dined on 31 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   The Omakase in fact is not what you would expect as a collection of fresh sushi and sashimi, it was just a sashimi platter. Very disappointing. No explanation of what you are going to eat and the waitress was unavailable most of the night with a detached attitude. Half of the sashimi on the platter was chewy and tasteless, except the salmon. We also tried the crab roll and it was stale/expired. We all felt unwell after dining here. I would not recommend a return visit as the price did not reflect the quality of food. If you want a laxative as a meal, dine here and you won't be surprised.
   

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   OITA SohoResponded on 13 January 2025

   Dear Ibrahim, Thank you for sharing your detailed feedback. We apologize that your experience at OITA Soho did not meet your expectations. We're sorry for the issues regarding the Omakase and the service you received. Your comments about the quality of the food and the attitude of the waitress are important to us, and we will address these concerns with our team. We appreciate your honesty and will use your feedback to make improvements. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. Best regards, The Oita Team
   

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10. B

    Bella

    VIP

    London

    10 reviews

    3.0

    10 reviews

    Dined on 31 December 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 1

    The waiter was selectively attentive even during a non-peak hour time and the waiter tried to flirt with us which was quite creepy, making our girls NYE brunch less pleasant than we all expected… the ambience inside was a bit dark but lack of class - not great for either izakaya or normal dining environment. Didn’t feel authentic, please improve!
    

    OITA SohoResponded on 13 January 2025

    Dear Bella, Thank you for sharing your feedback. We're sorry that your experience at OITA Soho did not meet your expectations. We take your comments about the service and ambience seriously and will address these issues with our team. Your feedback is valuable to us, and we will use it to improve. We hope to have the opportunity to welcome you back and provide a better experience in the future. Best regards Oita team
    

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