OBON Sushi + Bar + Ramen - Scottsdale Quarter

Review summary

1. N

   Nicci

   San Francisco

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   We decided to try the crispy rice sampler trio. We do not recommend that dish as the rice was hard and chewy not chrispy. Our server was apparently new and did not know what he was doing. We sat for a very long time after we got our waters and every time after he would check in, we would wait again for a long time. Only partially would get what we ordered and dinner took a very long time. The manager was aware and came over and comped our meal. So overall the experience wasn’t great, but we definitely appreciated the customer service we received at the end. Vivian was in training and once she noticed our poor service she stepped up and took care of what items we were missing. She made up for what was a frustrating dinner.
   

   Is this helpful?

   Report
2. S

   Skyler

   Phoenix

   1 review

   5.0

   1 review

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. We had a wonderful time and really loved everything we tried - which was a lot of stuff!!!
   

   Is this helpful?

   Report
3. D

   Daizah

   Phoenix

   1 review

   2.0

   1 review

   Dined on 10 November 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Food tasted decent, there might have been a staffing issue because our server came by maybe twice to get our drink order and disappeared. Bartender had to bring us our drinks and place our food order for us.
   

   Is this helpful?

   Report
4. V

   Veronica

   Phoenix

   2 reviews

   3.0

   2 reviews

   Dined on 30 October 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food is ok. Glad there are kids menu items, including kid size ramen
   

   Is this helpful?

   Report
5. L

   Lori

   Phoenix

   7 reviews

   vip
   5.0

   7 reviews

   Dined on 15 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the buns,ramen and a fish entree, all was very good. We will be back.
   

   Is this helpful?

   Report
6. I

   Ilene

   Phoenix

   6 reviews

   vip
   1.0

   6 reviews

   Dined on 5 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I noted it was my sons 32nd b day. It was acknowledged at all by our waitress . Took the waitress 10 minutes to acknowledge us. The restaurant was virtually empty.Chicken was dry and tasteless. that was in the fried rice. The food was very subpar. Only 3 tables had patrons at 4:30. We waited 40 minutes for 3 dishes. The waitress only came by to take the order and then drop the check. This will be the last time ever going there. Absolutely not recommended.
   

   Is this helpful?

   Report
7. A

   Alex

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined on 2 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you want the best Ramen in the city come here! Love this spot. It’s more of a casual vibe rather than fancy. If you want straight fancy go to the obon in paradise valley.
   

   Is this helpful?

   Report
8. S

   Sara

   Phoenix

   1 review

   5.0

   1 review

   Dined on 30 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, ambiance, and staff were all amazing! The food came out in a timely manor. The portion size what well worth the money. Would 100% recommend!
   

   Is this helpful?

   Report
9. y

   yaya

   Phoenix

   14 reviews

   vip
   1.0

   14 reviews

   Dined on 22 September 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Made a reservation on OpenTable. Arrived to find the restaurant closed. There was no message or note on the door. Going out of business?
   

   Is this helpful?

   Report
10. K

    Keith

    Phoenix

    1 review

    3.0

    1 review

    Dined on 22 September 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 3

    We were seated at our reservation time and then waited for 15 minutes without being acknowledged. A person in our group went to the hostess desk to let them know and eventually a waitress showed up. She was asked a question about certain dishes and didn’t know the answer to. White rice was brought when fried rice was ordered and the meals were very high in teriyaki sauce which made them salty. Not a good experience at all.
    

    Is this helpful?

    Report