Oak Steakhouse - Charlotte

Review summary

1. N

   Natash

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a wonderful reservation. The restaurant is beautiful. The ambiance, decor, service, and food were exceptional. The server was very professional, kind, and knowledgeable. My birthday dinner was amazing from start to finish. The restaurant made me feel special. The special touches and birthday dessert were exceptional too. The staff members were pleasant. I will visit the restaurant again.
   

   Is this helpful?

   Report
2. M

   Marvin

   Charlotte

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Everything here was just average, at best, with the exception of the Brussels sprouts. My 12 ounce filet had no seasoning on it, although it was perfectly cooked. The drinks my wife and I had were mediocre. My son’s burger was overcooked. Neither the hostess or the waitress both seemed warm, inviting, or very hospitable. The lobster tails were very good, but the oysters Rockefeller were just okay. The bread rolls were below average. I do not recommend this restaurant, and would never return.
   

   Is this helpful?

   Report
3. S

   Steven

   Charlotte

   9 reviews

   vip
   4.0

   9 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Everything was fine,all things considered, with the exception of the shrimp cocktail. Most restaurants will at least give you 6 for the price you pay versus 4. The service was very good as it has been in the past. Honey, cornbread was not as moist as it was on our prior visit
   

   Is this helpful?

   Report
4. N

   Nancy

   Charlotte

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was delicious, everyone was very friendly
   

   Is this helpful?

   Report
5. J

   Jennifer

   Charlotte

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience! I took my boyfriend here for his birthday and they made the experience so welcoming! They had a gift and hand written note for him and a special menu for him. Our server was amazing and gave great recommendations! Food was AMAZING! The Brussels sprouts were to die for and the steak was outstanding! If you’re looking for a place to celebrate a special day or even a date night I definitely recommend!
   

   Is this helpful?

   Report
6. T

   Takeyea

   Charlotte

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I experience at Oak Steakhouse was excellent. Our reservations were at 8:30p on Sunday night. November 17th. The waitress was great. She was knowledgeable and showed interest in our comfortability. My husband was saying her name and I totally forgot. I definitely recommend Oak Steakhouse to anyone!
   

   Is this helpful?

   Report
7. P

   Paul

   Charlotte

   1 review

   1.0

   1 review

   Dined on 17 November 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   While celebrating a birthday, we were offered desserts at the end of our dinner and the offer was declined, however, the server still put a dessert for to-go and CHARGED for it. We will not consider Oak Steakhouse for any major events again.
   

   Oak Steakhouse - CharlotteResponded 6 days ago

   Paul, Thank you for reaching out to leave a review of your experience at Oak Steakhouse. I wanted to look into this matter for you as it is never our intention to charge for a dessert after it was declined. I do not see the charges listed on the final bill, but would love the opportunity to hear from you about this. Please reach out to the email address listed on our website, or call us at the restaurant so that we can resolve this for you. Thank you for your time and consideration. Kenneth Smith General Manager- Oak Steakhouse
   

   Is this helpful?

   Report
8. M

   Molly

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to celebrate my husband’s birthday and had such a lovely experience. We wanted to take advantage of the bar menu, but needed to put our toddler in a high chair and they found a way to make it work for us. Food was fantastic and they gave him a birthday card, too. We will definitely be back - customer service and food were great!
   

   Is this helpful?

   Report
9. S

   Sydney

   Raleigh

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 would recommend dining at Oak Steakhouse for your birthday or any occasion! The staff made my birthday experience even better than it already was, and they paid attention to all my interests. The food and drinks were amazing as well as the location and ambiance. I will definitely be returning!
   

   Is this helpful?

   Report
10. L

    Lauren

    Louisville

    1 review

    vip
    5.0

    1 review

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a great experience at Oak Steakhouse! Food was excellent and the service was outstanding.
    

    Is this helpful?

    Report