O-Ku - Jacksonville Beach

Review summary

1. J

   John VIP

   Miami7 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The manager did a great job managing a slight problem
   

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2. Z

   Zachary

   Jacksonville1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   For the price we paid for the food, the service did not make up for it. Server forgot to ring in part of meal, and subsequently never came back and apologized for it and it. As a server myself, I get it, it happens, but at least let the table know that it wasn’t rung in verses letting us wait an extra 30 minutes for a single roll of sushi. Took over 2 hours to get in total 3 rolls of sushi and 3 sashimi. I’ve been here three times now and every time I’ve tried my best to not find a flaw or error from my experience but so far I’m 3 for 3 in negative experiences.
   

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3. L

   Laurie VIP

   Atlanta19 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Honestly one of our greatest experiences with sushi! The ambience and service are excellent but the food is unbelievable. So fresh, well prepared and delicious. If you get a chance you must go…definitely worth it. Make sure you order the sticky rice and the rock shrimp for starters.
   

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4. R

   Richie

   Unspecified1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Made reservations on a Saturday night for our Anniversary. We walked in and saw a person who was holding the door for specific people while playing on his phone. We can open doors for ourselves by all means but if that’s your job it would’ve been cool to have the door held open for us as it adds to the experience. We arrived a few minutes early and a table wasn’t open for us which i thought was interesting as we had “reserved” through this app. Once we sat, drinks came within a reasonable time. But the small platters we were told would be “quick” arrived an hour after we were seated. After seeing how pricy and small the dishes were while having to wait an hour for the food we decided to call it a night. One alcoholic beverage, and four SMALL platters were over $100. Which normally we wouldn’t complain about the price. But it’s a small restaurant and was super busy and loud so we didn’t bother ordering anything else. On top of all of this, our table wasn’t open super small as well. Had to set our menus off to the side on a restaurant divider because there wasn’t any room on the tables to rest them. All together it was a neat and new experience. But you can get a lot more bang for your buck elsewhere.
   

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5. T

   Terri VIP

   Greater Boston18 reviews

   5.0

   Dined on 19 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kristin was amazing! I love coming here, it’s a favorite.
   

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6. OT

   OpenTable Diner

   Jacksonville1 review

   5.0

   Dined on 19 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food was phenomenal. Server was knowledgeable and attentive. Will definitely be back
   

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7. S

   Sean

   Jacksonville1 review

   5.0

   Dined on 19 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food! There is no other sushi this good at the beach. Great service and very nice consideration of our 25th wedding anniversary. Thanks!
   

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8. J

   Jenny VIP

   Jacksonville27 reviews

   5.0

   Dined on 14 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We are regulars to O-Ku. It’s our favorite spot. Still working our way around the menu. Everything we try is incredible. Amazing service and food every visit!
   

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9. D

   David

   Jacksonville1 review

   5.0

   Dined on 12 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   O-Ku blew us away for my wife’s birthday. They already came highly recommended by several friends.I casually listed that as the reason for my reservation and for the 1st time with any restaurant, they called me the day before to learn more about her to provide a more personalized experienced. Little did I know, this turned into them providing an entire gift bag Full of goodies and a card signed by the whole staff. They also gave her a complimentary cocktail (her favorite) 2 extra apps and even an extra dessert. However, I have to say the biggest factor of our positive experience was the staff. Each bartender on the rooftop prior to our reservation was eager to please with their recommendations and delivery. The serving staff was very organized and team based. Our main server had so many great recommendations and we took him up on most of them. He made observations on what peaked our interest and those are what he provided as extra apps and the dessert! We will be back with friends, family and future date nights outside of such special occasions. Keep in mind that the food itself even exceeded the above! Worth every penny
   

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10. S

    Susan

    Washington DC9 reviews

    2.0

    Dined on 10 March 2025

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 2

    We waited over 60 min. & 2 cocktails in just to get 2 bites of food. Finally then, more small plates started to arrive. Each tiny expensive bite was delicious but we left tired & still hungry.
    

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