Nui Italian

Review summary

1. OT

   OpenTable Diner

   Tampa

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Waitress was very rushed. We were seated 1st couple of tables at opening, so it was confusing that she was rushing around. Barely giving us time to order drinks before rushing away before we could ask questions or order an appetizer. Same when she came back. She said I want to hurry to get your orders because we have a large party coming in..?? Ok, so the rest of the customers have to suffer. I was looking forward to a relaxing dinner experience. We asked questions about ingredients of the entrees (specifically the béchamel sauce on the pizza) she was yes it’s a white cream sauce, yes very good… rush rush rush) So we were very disappointed when we received basically a very dry crunchy focaccia bread with a ton of arugula on top ( NO Sauce to be seen or tasted), I asked if we could have a side of sauce to spread or dip the dry $40 slab of bread.. and she laughed and said “ there is no sauce!” I said you said it was a “cream sauce” she said no they brush the bread with it” ugh. We also ordered the butternut squash ravioli, it was fair, it was laying in a puddle of olive oil, no sauce.Basically very sub-par disappointing meal and experience. We are here for 5 days. Had made reservations for each night… have cancelled all future. Will go off property for the rest of our stay.
   

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2. OT

   OpenTable Diner

   Central Coast

   20 reviews

   5.0

   20 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, service and ambiance was great. I appreciated the cauliflower gluten free pizza crust option.
   

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3. G

   Gary

   Los Angeles

   51 reviews

   4.0

   51 reviews

   Dined on 17 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service. A bit pricey for what you get but we expected that. Our server was excellent. Very attentive to our needs with great suggestions. And she anticipated our needs. Didn’t catch her name but the only white middle aged woman working there. Look for her for great service.
   

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4. L

   Luv2dine

   Chicago

   26 reviews

   vip
   1.0

   26 reviews

   Dined on 11 November 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   The pizza was nothing special. Crust was soggy in the middle and the margarita pizza was just a cheese pizza. The gelato came melted and was not pistachio as stated on the menu. We would have said something but never saw our waitress. All and all it was a very expensive mediocre dinner.
   

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5. B

   Bill

   Portland

   18 reviews

   3.0

   18 reviews

   Dined on 8 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Place was very expensive but then this is in a resort on Hawaii. I would rate it as like Olive Garden at twice the price. We had a very good server. The Hilton hotel where this restaurant is located is very large and we could not find any signage indicating where the restaurant was located. Seemed odd but we eventually stumbled onto the place.
   

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6. B

   Brandon

   Denver

   2 reviews

   5.0

   2 reviews

   Dined on 5 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great and Helen was a fantastic server.
   

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7. s

   sydnei

   Chicago

   1 review

   vip
   1.0

   1 review

   Dined on 4 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   terrible service and outrageously expensive! an absolute scam.
   

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8. S

   Scott

   Kansas City

   8 reviews

   vip
   2.0

   8 reviews

   Dined on 1 November 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   We ordered the gluten free, told the my wife has celiac’s and they brought out the regular crust. Luckily we have dined here before and knew the difference. Had to wait 25 more minutes for them to make the proper pizza. Was not offered a discount for waiting, just a scoop of gluten-free sorbet. Very disappointed.
   

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9. M

   MITSUKO

   Hawaii

   4 reviews

   vip
   5.0

   4 reviews

   Dined on 31 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great food and great service. Sunset from their lanai was beautiful
   

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10. T

    Terry

    Chicago

    1 review

    1.0

    1 review

    Dined on 30 October 2024

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 5

    Best thing about the dinner was the staff and attentive service. Food taste and quality was extremely poor. Chicken Parmesan was a disappointment, chicken was dry and over seasoned and the pasta was overcooked with minimal sauce. When we asked for some extra marinara we received a thimble size of extra marinara. Carbonara was tasteless and bland. We were at Nui over this past New Years Holiday and it was delicious but would not recommend this to anyone unless you want to waste your money. I feel bad for the staff that has to serve this poor quality food to customers. I would say good luck to Nui but they need more than luck. If you decide to eat at Nui ask for extra crushed red pepper it kills the taste of the food.
    

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