NORDIC by BarChef

Review summary

1. N

   Nadia

   Toronto

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Had a wonderful experience at the Yurt outdoor seating area.
   

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2. S

   Silva

   Toronto

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Absolutely terrible service the night of the 14th. After waiting 20 minutes in the freezing cold outside (the patio heaters made no difference), we left because no one came to take our order. The only attention we got was to tell us what we were doing wrong like 5 people sitting together in a couch for 4. So we left after 30 minutes without getting anything. And the servers looked like they couldn’t care less. One just started folding the blankets we left right away without asking why we were leaving. So disappointed as I brought my girlfriends here because I had such a great experience when I came here with someone else a few weeks ago. Then we noticed that the yurt wasn’t very busy so we went in and were shooed out. They had tables that weren’t even occupied and we were given a bs excuse of too many people in there. When I was here 3 weeks ago there were clearly more people in there than tonight and nothing was said. It almost felt like the hostess and waitress didn’t want us there.
   

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3. OT

   OpenTable Diner

   Toronto

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Honestly, I wouldn't go back. I was expecting the bar chef experience and I got mediocre drinks $20. My hot cocoa was luke warm. My friends drink had more ice than anything else. For the price point, I didn't find it worth it. I've gone to Bar Chef many times, this collaboration was not what I would have expected.
   

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4. L

   Lesley

   Toronto

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were in the outdoor seating area. It was a cold night, but the atmosphere helped to keep us warm. You sit on cozy plush chairs, in front of fire pits. There are also blankets that are available for you to wrap around yourself. They were super soft and cozy. The drink menu had a lot of choices. Very winter forward flavours. We did go inside the Yurt and it was a very cozy atmosphere. Very Scandi-forward in decor and design. Service was excellent - our server was very visible even though it was cold out. A fun quick experience with friends.
   

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5. P

   Pamela

   Mexico City

   1 review

   1.0

   1 review

   Dined on 8 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   When you visit the website or instagram the place seems beautiful, but it’s totally different in person, they offer 5 options for drink, no food, no snacks, we order the hot chocolate and was terrible!!! I really don’t recommend this place.
   

   NORDIC by BarChefResponded 4 days ago

   Hi Pamela, Thank you for sharing your feedback. Our menu features eight cocktails and one nonalcoholic option, carefully curated to ensure quality while working within the unique limitations of operating in a Yurt. While we don’t offer much in the way of food, we strive to create a memorable experience through our cocktails and cozy atmosphere. We understand that our mezcal based spiced cacao may not appeal to everyone, as mezcal can be a polarizing spirit with an acquired taste. We appreciate your honesty and hope you’ll consider visiting us again to explore other options on the menu. Best regards, Trey Russell General Manager, BarChef
   

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6. N

   Noella

   Toronto

   9 reviews

   5.0

   9 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 1
   3. Service 5
   4. Ambience 5

   Fantastic experience. Really should do it. Great location and seasonal vibe with cool original cocktails.
   

   NORDIC by BarChefResponded 4 days ago

   Hi Noella, Thank you for sharing your experience! We’re so glad you enjoyed the atmosphere and creativity of our offerings. We’d love to have you back again soon! Best regards, Trey Russell General Manager, BarChef
   

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7. k

   kevin

   Toronto

   5 reviews

   2.0

   5 reviews

   Dined on 7 December 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 2

   Very misleading; advertised as a yurt experience however there only 6 chairs to sit down in the yurt and the rest is outside. Not enough heat sources for being outside…blankets don’t really help a whole lot. And for being outside there is only one hot cocktail. If you are going to make people sit outside you should have multiple options for hot cocktails and they should actually be hot when served
   

   NORDIC by BarChefResponded 4 days ago

   Hi Kevin, Thank you for your feedback. As the Yurt has 9 seats inside all reservations are for our outdoor Fire Pit Lounge, a detail that is listed when booking through OpenTable. We aim to create a cozy atmosphere with blankets and fire pits, but we understand that it might not fully meet everyone’s expectations as the temperature continues to drop. Regarding the hot cocktails, we appreciate your comments. While we currently offer one hot option, we’ll consider expanding this in the future. We also take your feedback about temperature seriously and will ensure consistency in service moving forward. We hope you’ll consider visiting again for a better experience. Best regards, Trey Russell General Manager, BarChef
   

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8. A

   Angela

   Vancouver

   5 reviews

   2.0

   5 reviews

   Dined on 6 December 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   It wasn’t great. It was totally outside so it was so so cold! The drinks tasted terrible. The ambiance was weird - in the middle of the mall/
   

   NORDIC by BarChefResponded 4 days ago

   Hi Angela, Thank you for your feedback. NORDIC is a pop-up bar created in collaboration with The Well, which is why the location is exactly as described. We do our best to create a cozy atmosphere outdoors with fire pits and blankets, but we understand the setup may not suit everyone’s preferences. We’re sorry to hear the cocktails didn’t meet your expectations and appreciate your thoughts. We hope you find an experience more in line with what you’re looking for in the future. Best regards, Trey Russell General Manager, BarChef
   

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9. R

   Rabea

   VIP

   Toronto

   21 reviews

   1.0

   21 reviews

   Dined on 1 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible drinks- it’s not really a bar chef experience because all the drinks are pre mixed so they just put them in a glass for you. We hated our drinks and couldn’t even drink them. And $50 for two cocktails was a ripoff
   

   NORDIC by BarChefResponded 4 days ago

   Hi Rabea, Thank you for sharing your thoughts. While NORDIC operates differently from BarChef due to the unique limitations of our Yurt setup, we strive to maintain the same quality and creativity in our cocktails. All batched cocktails are made fresh daily, with care, at BarChef before being transported to NORDIC to ensure the best possible flavour and presentation. We’re sorry to hear that the drinks didn’t meet your expectations. Your feedback is valuable, and we’ll use it to improve as we refine the experience. Best regards, Trey Russell General Manager, BarChef
   

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10. M

    Michelle

    Toronto

    2 reviews

    1.0

    2 reviews

    Dined on 1 December 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Prefer to be inside the hut as that is where the action is
    

    NORDIC by BarChefResponded 4 days ago

    Hi Michelle, Thank you for your feedback. While the Yurt provides a unique indoor setting, due to limited seating - all reservations are for our outdoor Fire Pit Lounge, as advertised. We do our best to create a welcoming and enjoyable experience outside, and we appreciate you sharing your thoughts. Best regards, Trey Russell General Manager, BarChef
    

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