Nicoletta - Playa del Carmen

Review summary

1. K

   Kerry

   Chicago

   16 reviews

   vip
   3.0

   16 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Waitress barely ever came by. Had to wait long period to order a drink, food was good, but the wait period was ridiculous.
   

   Nicoletta - Playa del CarmenResponded 2 days ago

   Thank you for making us your top choice! We are thrilled to hear that you enjoyed and appreciate your recommendation. Next time you visit us, we'll be happy to surprise you with more delicacies at Nicoletta's. See you soon!
   

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2. E

   Enrique

   Mexico City

   2 reviews

   5.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good food… noisy place… too much noice we could not talk to each other… we were a group of 9. For the record, the DJ played some nice italian music instead of electronic when asked. Now, service. Attentive, fast in serving but not so in cleaning. Waiter kept opening bottles of San Pellegrino sparkling water without even asking (of course they were included in the bill)
   

   Nicoletta - Playa del CarmenResponded 5 days ago

   Hello! Thank you for sharing your positive experience with us! We love to know that you enjoyed it. In every corner of our restaurant, we seek to offer a unique and delicious experience. Knowing that we achieved that with you motivates us to continue perfecting every detail. We hope to see you soon to continue sharing the joy of Nicoletta with you!
   

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3. A

   Abril

   Cancun

   1 review

   5.0

   1 review

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fuimos a festejar el cumpleaños de una amiga y definitivamente volveremos el lugar es muy lindo y la atención excelente, muchas gracias a Areli e Inyer
   

   Nicoletta - Playa del CarmenResponded on 14 November 2024

   ¡Mil gracias por contarnos tu experiencia en Nicoletta! Nos da mucha felicidad saber que lo disfrutaste. Estamos comprometidos en hacer que cada visita sea especial. ¡Esperamos ansiosos tu próxima visita!
   

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4. S

   Saul

   Houston

   1 review

   5.0

   1 review

   Dined on 28 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect spot for a quaint and cute dinner off 5ta avenue. Excellent ambience and service provided by Alexis and Jair. Great staff all around and food is amazing. Drinks were amazing, just a 10/10 experience. Highly recommended.
   

   Nicoletta - Playa del CarmenResponded on 29 October 2024

   Your wonderful review has brought us immense joy! It's truly fantastic to learn that your experience at Nicoletta was memorable. Your recommendation holds great value for us, and we can't wait to welcome you back for another exceptional dining experience in the future.
   

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5. T

   Tom

   Cancun

   12 reviews

   vip
   5.0

   12 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very welcoming staff excited to serve you. Great open air restaurant which is perfect for the climate. Food was outstanding and deliver great service
   

   Nicoletta - Playa del CarmenResponded on 28 October 2024

   Thank you for making us your top choice! We are thrilled to hear that you enjoyed and appreciate your recommendation. Next time you visit us, we'll be happy to surprise you with more delicacies at Nicoletta's. See you soon!
   

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6. l

   l

   San Francisco

   2 reviews

   vip
   5.0

   2 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and staff are awesome… only downside is music is too loud and it seems to not be something the staff can adjust - driven by mgt we suspect. Still if you need to talk - the food is awesome!
   

   Nicoletta - Playa del CarmenResponded on 29 October 2024

   We sincerely thank you for sharing your positive experience with us! We're absolutely delighted to learn that Nicoletta was a fantastic choice for you. Your compliments on the service and atmosphere mean a great deal to us. We can't wait to have the pleasure of serving you on your next visit!
   

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7. D

   Daniel

   Chicago

   4 reviews

   vip
   2.0

   4 reviews

   Dined on 15 October 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   All about the ambience. Service was good, bit it was about the flash and show rather than then quality of the food. Tourist trap. Not worth the price.
   

   Nicoletta - Playa del CarmenResponded on 28 October 2024

   We sincerely regret that your experience wasn't perfect. Your feedback is important to us, and we would like to know more details to address any specific issues you may have encountered. We are committed to providing exceptional service, and your input is crucial for our continuous improvement. Could you share your contact information with us via direct message so that we can better understand the details of your experience?
   

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8. C

   Cassie

   Kansas City

   2 reviews

   5.0

   2 reviews

   Dined on 13 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a fantastic experience! The service was impeccable, the staff members were phenomenal! We had the Margherita pizza and the pesto pasta. It was so delish! The pizza was my favorite!! We celebrated my daughter’s birthday and it was magical. My favorite part of our meal was the pistachio dessert. I will go home having dreams about that until the next time we come back to Playa, and it won’t be soon enough. Thank you for an incredible night!
   

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   Nicoletta - Playa del CarmenResponded on 14 October 2024

   We sincerely thank you for sharing your positive experience with us! We're absolutely delighted to learn that Nicoletta was a fantastic choice for your celebration. Your compliments on the service and atmosphere mean a great deal to us. We can't wait to have the pleasure of serving you on your next visit!
   

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9. J

   Juan

   Baja California

   1 review

   3.0

   1 review

   Dined on 11 October 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   No regresaría, hay mejores opciones en la quinta en valor por tu dinero.
   

   Nicoletta - Playa del CarmenResponded on 14 October 2024

   Sentimos que tu experiencia no haya sido satisfactoria. Agradecemos que nos hayas comunicado sobre esta situación, nos encantaría obtener más detalles para abordar estos problemas específicos. Nos esforzamos por brindar experiencias positivas, y tu retroalimentación es esencial para alcanzar este objetivo. ¿Podrías compartirnos tus datos de contacto por mensaje directo para revisar esta situación a detalle?
   

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10. M

    Monica

    Cancun

    2 reviews

    5.0

    2 reviews

    Dined on 5 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicioso todo! Nos la pasamos increible y cenamos riquisimo. Excelente lugar para estar cerca de la quinta alegria pero perfecto tambien para platicar agusto. Ricardo nuestro mesero siempre al pendiente de nosotros y con una sonrisa siempre! Excelente servicio
    

    Nicoletta - Playa del CarmenResponded on 7 October 2024

    ¡Nos hace feliz saber que disfrutaste de tu tiempo en Nicoletta! Estamos aquí para hacer que cada visita sea especial, ya sea por la comida, el servicio o el ambiente. ¡Esperamos verte de nuevo para seguir creando recuerdos juntos!
    

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