Navios

Review summary

1. b

   bilal

   VIP

   Atlanta Metro

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   We waited over an hour for our food and we were the first people there at 2:30 pm. Also we were the only African American patrons. My spouse even asked if they forgot to put in our order because all the white guest were being served ahead of us
   

   NaviosResponded today

   We would like to extend our most sincere apology for any discomfort caused to you and your guests. Our customers are what is most important to us and ensuring you fully enjoy your time in each and every visit. We deeply hope you can allow us in near future to show you the true #NaviosExperience Mr Bilal as we explained to you in person, you had two separate courses (appetizer and entree) we cannot work your food if you are still working on your first course and whenever you were about to finish your entree in order for us to be able to begin working on your second course there were nearly 7 checks which entered to our kitchen while you were finishing and there were 8 tables while you were seated... Please accept our sincere apologies; we will make sure it will no happen again!
   

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2. A

   Aman

   VIP

   Seattle

   11 reviews

   4.0

   11 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   This venue has the best dinning view especially around sunset. Reservations is needed as it’s a popular venue for dinner due to its location but tasty food and service as well. Nothing disappoints here. Gabriel was awesome with taking care of us. Especially with nut allergies they were very careful to handle cross contamination. We had the fried snapper in garlic and man it was SO good. This was recommended by the manager and surely didn’t disappoint. It was marinated in lime and garlic and was extremely flavorful. We also had a the tuna steak with veggie and it was seared to perfection. We stopped by here twice. Guava cheesecake was interesting it was tangy but good. Wasn’t my favorite but I ate it . Venue is clean, everyone here is awesome. Highly recommend this place.
   

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   NaviosResponded 4 days ago

   We extend our heartfelt gratitude for living the #NavíosExperience! Your satisfaction is our top priority, and it brings us great joy to know that we gave you an exceptional service. It is our privilege to serve you, and we would be delighted to welcome you back soon for another memorable culinary journey! Warm greetings from the whole Navios crew!
   

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3. S

   Stephanie

   Miami

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time.. the octopus pasta was amazing.. well seasoned and tasty.. the chef definitely put his feet in the food because it was bomb. My sister had the garlic sea food and baby the food was yummmmmy. The bread they gave us was also goooood and hot. The customer service was excellent. The atmosphere was awesome. Overall highly recommend.
   

   NaviosResponded 6 days ago

   We extend our heartfelt gratitude for living the #NavíosExperience! Your satisfaction is our top priority, and it brings us great joy to know that we gave you an exceptional service. It is our privilege to serve you, and we would be delighted to welcome you back soon for another memorable culinary journey! Warm greetings from the whole Navios crew!
   

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4. R

   Rachel

   VIP

   Greater Boston

   7 reviews

   1.0

   7 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   We were looking forward to Navios after a pleasant experience several years ago. Service was slow and choppy. We had to ask for water 3 times while we saw tables around us get water, chips and salsa, etc. Martini was sub par. Food un-inspiring. Disappointing. We won’t be going back.
   

   NaviosResponded 6 days ago

   Good afternoon Ms. Rachel, We would like to extend our most sincere apology for any discomfort caused to you and your guests. Our customers are what is most important to us and ensuring you fully enjoy your time in each and every visit. We deeply hope you can allow us in near future to show you the true #NaviosExperience Please accept our sincere apologies; we will make sure it will no happen again!
   

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5. T

   Tricia

   Nashville

   3 reviews

   5.0

   3 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience as always. Service and food were extraordinary.
   

   NaviosResponded 1 day ago

   Thank you very much for living the #NavíosExperience! We look forward to have you back with us very soon :) All the best from the whole Navíos crew!
   

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6. P

   Pedro

   Chicago

   27 reviews

   2.0

   27 reviews

   Dined on 18 December 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 1

   My personal expectations were a little high, given the Google reviews and 4 days straight of resort food. We went for “brunch” and the overall experience was disappointing. The tuna tostada was flavorless, the octopus was chewy and the coconut shrimp was not that great. However, the drinks were great and staff was very attentive. I would recommend the “Coco” drink.
   

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   NaviosResponded on 19 December 2024

   I hope this message finds you well. I wish to extend my sincerest apologies for not meeting your expectations during your recent visit to our restaurant. We hold our guests’ satisfaction in the highest regard, and it is disheartening to learn that we fell short. Our commitment is to provide an exceptional dining experience, and I regret that we did not deliver on this occasion. Your feedback is invaluable to us, and we are dedicated to using it to improve our services. We would be honored if you would consider visiting us again, allowing us the opportunity to restore your faith in our establishment. Should you choose to return, please let us know, and we will ensure your experience is nothing short of outstanding
   

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7. K

   Korina

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super nice seafood restaurant, the atmosphere is great! Nice service and great food. Highly recommend!
   

   NaviosResponded on 18 December 2024

   We extend our heartfelt gratitude for living the #NavíosExperience! Your satisfaction is our top priority, and it brings us great joy to know that we gave you an exceptional service. It is our privilege to serve you, and we would be delighted to welcome you back soon for another memorable culinary journey! Warm greetings from the whole Navios crew!
   

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8. J

   Jeune

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful atmosphere, excellent service, fantastic food. We celebrated a friends birthday here because we were tired of bland hotel food. This place did not disappoint. The food was flavorful with warm multidimensional flavor.s Everything was absolutely delicious.
   

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   NaviosResponded on 17 December 2024

   We extend our heartfelt gratitude for living the #NavíosExperience! Your satisfaction is our top priority, and it brings us great joy to know that we gave you an exceptional service. It is our privilege to serve you, and we would be delighted to welcome you back soon for another memorable culinary journey! Warm greetings from the whole Navios crew!
   

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9. T

   Tammy

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Navios was amazing. The atmosphere and location, food, service - everything was incredible. I’d go here again in a heartbeat!
   

   NaviosResponded 5 days ago

   Thank you very much for living the #NavíosExperience! We look forward to have you back with us very soon :) All the best from the whole Navíos crew!
   

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10. T

    Tiara

    Naples

    1 review

    5.0

    1 review

    Dined on 14 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was amazingggggg, Diego and Luis were awesome! I took my wife and the family there last night for our anniversary dinner and it was so far the best thing ever in Cancun. The Risotto was the best I’ve ever had even compared to the United States. They were very attentive and friendly. We exchanged plenty of laughs. Highly recommend. They had a violinist playing and it was a beautiful scene. Just lovely ! 100 out of 10
    

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    NaviosResponded on 15 December 2024

    We extend our heartfelt gratitude for living the #NavíosExperience! Your satisfaction is our top priority, and it brings us great joy to know that Diego, Jose and Luis gave you an exceptional service. It is our privilege to serve you, and we would be delighted to welcome you back soon for another memorable culinary journey! Warm greetings from the whole Navios crew!
    

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