Napa on Providence

Napa on Providence reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Nancy

   Charlotte1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brooke provided excellent service and made our dinner experience outstanding!
   

   Napa on ProvidenceResponded 3 days ago

   Thanks for the review, Nancy! We're thrilled to hear that you had an outstanding dining experience at Napa on Providence. It's wonderful to know that our team provided excellent service. We strive to make every guest's experience a memorable one, and we're glad we could make yours so good. We look forward to welcoming you back soon!
   

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2. P

   Pete VIP

   Charlotte1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   excellent service - great food and drinks were over the top
   

   Napa on ProvidenceResponded 6 days ago

   Hey Pete, Thanks for your kind words about Napa on Providence! We're thrilled to hear that you enjoyed our food, drinks, and service. We strive to provide an exceptional dining experience and your kind words validate our efforts. We look forward to serving you again soon. Best, The Management Team
   

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3. r

   rebecca VIP

   Charlotte22 reviews

   5.0

   Dined on 2 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great and so was the service!!!!!!!!!
   

   Napa on ProvidenceResponded on 2 April 2025

   Thanks for the feedback, Rebecca! We're thrilled to hear that you enjoyed both the food and service at Napa on Providence. Your kind words truly mean a lot to us. We strive to provide our guests with a memorable dining experience and your feedback lets us know we're on the right track. We look forward to serving you again soon!
   

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4. S

   Stacy

   Charleston6 reviews

   5.0

   Dined on 2 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Christine was the best! She helped us with entree selections as my boyfriend is a diabetic and watches his carbohydrate intake. Everything was delicious. I had the beef bourguignon and he had the salmon. Next time I’m in Charlotte, I will be back to this gem of a restaurant.
   

   Napa on ProvidenceResponded on 2 April 2025

   Thanks for the feedback, Stacy! We're thrilled to hear that your dining experience at Napa on Providence was enjoyable. Our team takes great care to accommodate dietary restrictions and we're glad to know that our server was able to assist you. We're also delighted to hear that you enjoyed our beef bourguignon and salmon. We look forward to welcoming you back on your next visit to Charlotte!
   

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5. M

   Michelle

   Charlotte12 reviews

   5.0

   Dined on 1 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lyndsay always takes care of us when we dine. Always making the best recommendations.
   

   Napa on ProvidenceResponded on 2 April 2025

   Thanks for the review, Michelle! We're thrilled to hear that you always feel taken care of when you dine with us at Napa on Providence. It's wonderful to know that our team's recommendations hit the mark for you. We always aim to provide the best food and service and your feedback is a testament to our efforts. We look forward to welcoming you back soon! Best regards, The Management Team
   

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6. n

   nikki VIP

   Charlotte11 reviews

   5.0

   Dined on 31 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   easy access for someone with mobility limitations timely service
   

   Napa on ProvidenceResponded on 1 April 2025

   Thanks for the review, Nikki! We're thrilled to hear that you found our restaurant easy access for you with mobility limitations and that you received timely service. It's wonderful to know that you had a positive dining experience with us. We appreciate your feedback and look forward to serving you again soon!
   

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7. N

   Nicholas

   Tampa15 reviews

   3.0

   Dined on 29 March 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Decent restaurant generally well maintained. Service can be a bit hit or miss, sometimes looks to be disorganized. Not sure why our waitress has to clock out relatively early, before 9am. Bread did not turn up as ordered, has to ask twice to same server and then receive two orders. Food is decent, Tuna Tartare was good. Beef Bourguignon was tasteless. Overall ok, probably a bit overpriced.
   

   Napa on ProvidenceResponded on 30 March 2025

   Nicholas, thank you for taking the time to share your feedback. We genuinely appreciate your comments, as they help us improve. We're glad you enjoyed the Tuna Tartare and found our restaurant well-maintained. I’m sorry to hear about the service and bread order issues. We strive for a smooth dining experience, and I’ll address the timing of your server’s shift and ensure better efficiency in the future. We also regret that the Beef Bourguignon didn’t meet your expectations. We'll review this dish with the kitchen team. We appreciate your input and hope you’ll consider visiting us again. Feel free to contact me directly at the restaurant if you have any further concerns. Best regards, Yuri Oliveira General Manager
   

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8. AC

   AliceC

   Charlotte16 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Darryl was very personable, efficient and attentive. Food came out extremely quick. Very nice outdoor seating area
   

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9. J

   Jenne VIP

   Charlotte1 review

   1.0

   Dined on 22 March 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   The food was decent, but we had a server that seemed like she forgot to ring in our food. And then made it seem like it would be coming, but it came out late. The manager actually had to bring it out and bring us vouchers for the next time because we were the first people there and so many other people were sat after us like an hour after us and got their food before we did. We felt ignored until we said something. It does not help we were the only brown faces in the establishment.
   

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10. A

    Alejandra

    Dallas4 reviews

    5.0

    Dined on 22 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a large party for a birthday brunch. The service was the best we’ve ever had! We ordered the goat cheese appetizer, and it was absolutely delicious! We also ordered the monkey bread, which is a must! I got the Napa salad with salmon, and I strongly recommend! I want to thank the staff again for making our experience very special!
    

    Napa on ProvidenceResponded on 25 March 2025

    Hi Alejandra, We're overjoyed to hear that you and your party had such a wonderful time at Napa on Providence! It's fantastic to know that you enjoyed our goat cheese appetizer, monkey bread, and Napa salad. We're glad you found our service to be top-notch and that the salmon-based salad hit the spot. Thank you for recommending us and for making our birthday brunch a special occasion. We can't wait to welcome you and your party back for more memorable experiences. Best, The Management Team
    

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