MR MIKES - Vernon

Review summary

1. M

   Merry

   Vancouver3 reviews

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   We normally have good to great experiences at Mr. Mikes - NOT this visit. I made a reservation because we had a couple larger people and Gramma (with her walker) and didn't want any surprises. Well, we were sat at 2 small tables (put together) along a wall - we were jammed into a small space and barely any room for Gramma's walker. Also, we were attending a Play afterwards so we gave ourselves 1.5 hrs (just in case) - good thing as it took 45 minutes to get our food! The waiter dodged our glances instead of acknowledging the issue. Not impressed at all with this visit.
   

   MR MIKES - VernonResponded 4 days ago

   We apologize for the discomfort and delay you experienced during your visit, Merry. Thank you for your feedback, and please contact us directly so we can address your concerns and improve your experience. vernon@mrmikes.ca
   

   Is this helpful?

2. A

   Anne

   Vancouver2 reviews

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Despite having a reservation we waited 20 minutes for a suitable table ( we had requested a standard table, not a high top). We then waited 40 minutes after placing our order for the food to arrive and there was an error in the children’s meals. No one checked back with the table after the food arrived. By the time we were ready to leave the restaurant was quiet- many empty tables around us. We had our coats on and standing next to the table and still had to request our bill - they were lucky that we did not walk out without paying. We were in the restaurant 1 hour and 35 minutes for two kids meals and a simple steak dinner.
   

   MR MIKES - VernonResponded 6 days ago

   We apologize for the long wait and errors during your visit, Anne. Thank you for your feedback, and please contact us directly so we can address your concerns and improve your experience @vernon@mrmikes.ca
   

   Is this helpful?

3. S

   Stuart

   Vancouver1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   It was a very busy night as there were events happening near by. The servers were doing their best but it took a very long time to get our food. Thanks
   

   MR MIKES - VernonResponded 4 days ago

   We apologize for the long wait during your visit, Stuart. Thank you for your understanding, and we appreciate your feedback as it helps us improve.
   

   Is this helpful?

4. P

   Pam

   Vancouver1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Mr Mikes steaks and salads are very good! Caesars are also well mixed.
   

   MR MIKES - VernonResponded 6 days ago

   Thank you for the great review, Pam! We're happy to hear you enjoyed our steaks, salads, and well-mixed Caesars. Looking forward to your next visit!
   

   Is this helpful?

5. C

   Chris

   Vancouver3 reviews

   3.0

   Dined on 22 February 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Nice people/servers and nice atmosphere. Service was slow, and we felt forgotten during our time at Mikes. Also, some of the portions were small, and we left not feeling the value was good. Our experience at Cactus Club was much better.
   

   MR MIKES - VernonResponded on 22 February 2025

   We apologize for the slow service and portion sizes, Chris. Thank you for your feedback, and we'll work on improving the value and experience for our guests.
   

   Is this helpful?

6. D

   Dale

   Vancouver5 reviews

   4.0

   Dined on 24 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Small amount of food for the price. Server was lovely, very friendly.
   

   MR MIKES - VernonResponded on 25 January 2025

   Thank you for your feedback, Dale. We're glad you enjoyed the friendly service and will take your comments about portion sizes into consideration:)
   

   Is this helpful?

7. W

   Wayne

   Vancouver1 review

   4.0

   Dined on 22 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good and service was good. They were busy so we didn't get exceptional service but was adequate. I don't go out often and can't believe how much meals cost these days
   

   MR MIKES - VernonResponded on 1 February 2025

   Thank you for your feedback, Wayne. We're glad you enjoyed the food and service, and we understand your concerns about meal costs.
   

   Is this helpful?

8. G

   Greg VIP

   Vancouver44 reviews

   4.0

   Dined on 15 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent service, knowledgeable hostess, prompt food device overall good eats!
   

   MR MIKES - VernonResponded on 17 January 2025

   Thank you for the great review, Greg! We're happy to hear you enjoyed the excellent service and good eats.
   

   Is this helpful?

9. J

   Julie

   Vancouver2 reviews

   5.0

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food as always. Service prompt and always friendly. Definitely a "go to" when we decide to go out to eat
   

   MR MIKES - VernonResponded on 12 January 2025

   Thank you for the wonderful review, Julie! We're thrilled to be your "go to" spot for great food and friendly service. Looking forward to your next visit!
   

   Is this helpful?

10. D

    David

    Vancouver1 review

    5.0

    Dined on 24 November 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Absolutely my favorite burger, aka a Mike Burger, and when paired with their garlic parmesan fries...........Yummy
    

    MR MIKES - VernonResponded on 25 November 2024

    Thank you for the fantastic review, David! We're thrilled to hear the Mike Burger and garlic parmesan fries are your favorites. Yummy indeed!
    

    Is this helpful?