Morton's The Steakhouse - Orlando

Review summary

1. S

   Sara

   Orlando

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   We recently visited Morton's in Orlando for our management dinner. Our group of 11 included one child. We chose Morton's because we’ve had a wonderful experience at their Chicago location, where both the service and food were excellent. The food here was just as good, but unfortunately, the service did not meet our expectations. I want to start by saying that we are not the type of parents who allow our child to be unruly in a restaurant. In fact, I left before my appetizer even arrived because he was being too rowdy for my liking, and I didn’t want to disrupt other diners’ experiences. That said, my interactions with our server before leaving were disappointing. The first issue occurred when my son, who was quietly flipping through the wine menu pretending to read, had the menu abruptly snatched from him by the server. It was unnecessary, as he wasn’t damaging the book or its pages. I then asked if there was a children’s menu, and the server curtly replied, “No,” and walked away without offering any further assistance. Thankfully, the person assisting our table stepped in, explained that while there isn’t a dedicated children’s menu, there were options, and he kindly helped get my son’s order in right away. As mentioned, I left early due to my son’s behavior, but I did mention to my husband (who stayed with the rest of the management team) that I found the server’s demeanor rude. Initially, he hadn’t noticed, but after staying for the rest of the meal, he later agreed that the server’s attitude was far from what one would expect at a fine dining establishment like Morton's. While the food was excellent, the disappointing service put a damper on what should have been a special evening. At a restaurant with Morton's reputation and price point, we expect professional and kind service. Unfortunately, that wasn’t the case this time.
   

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2. H

   Hannah

   Orlando

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Nick was amazing! Food was amazing and came out in perfect time! Couldn’t recommend it more ! Overall 100/10
   

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3. L

   LORENZO

   Miami

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   La comida de primera como siempre y un muy buen y amable servicio
   

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4. F

   Floyd

   Tampa

   11 reviews

   4.0

   11 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food was great as was the service. The noise level was so loud that conversation was impossible for our party of five. It made a wonderful meal into just fair.
   

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5. L

   Lori

   VIP

   Orlando

   311 reviews

   5.0

   311 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a glorious dinner at Morton's for my 79th birthday. Over the top in service with a caring and very attentive staff. Steak cooked to perfection, the sides were so very good and of course dessert was perfect (berries and ice cream). I am so very happy that I celebrated at Morton's cause Morton's is a restaurant that strives for excellence.
   

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6. K

   Kellie

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for the excellent service and food. You made the celebration of my son's 18th birthday one to remember.
   

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7. F

   Francisco Sergio

   VIP

   Orlando

   12 reviews

   3.0

   12 reviews

   Dined on 7 December 2024

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 5

   Asked for a midium well filet mignon and came very very well done filet Asked to change it and another half hour The fries was not changed and also the bernaise souce Terrible and 2 much expensive Don’t worth
   

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8. A

   Alfredo

   VIP

   Las Vegas

   22 reviews

   4.0

   22 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Todo muy bien muchas gracias Un súper favor no me pusieron mis puntos del programa landrys 11016001543285 este es mi número Y mi móvil es 305 972 9971 Les agradecería mucho si le pueden pasar la información al restaurant para que me lo ponga. Muchas gracias 
   

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9. M

   MATTHEW

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fine dinning in the Dr. Phillips area has much competition. Morton’s is a strong option although a little old on inside, the food and service are excellent.
   

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10. J

    Jenny

    VIP

    Western NC

    8 reviews

    5.0

    8 reviews

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent thanksgiving dinner - friendly staff - thank you to the restaurant for changing my reservation last minute
    

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