Morton's The Steakhouse - Carew Tower

Review summary

1. S

   Sheri

   Cincinnati

   14 reviews

   5.0

   14 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was fantastic! The bacon wrapped scallops were flavorful! And the steaks were cooked perfect.
   

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2. K

   Kate

   VIP

   Louisville

   18 reviews

   5.0

   18 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our dining experience. We are relatively new to the city and still trying many of the restaurants for the first time. This was the 4th upscale steakhouse and was our favorite. Although the cuisine was comparable at one other, the ambience, value and menu options set this one apart. You receive top of the line service but it’s decor more intimate and warm. The food was simply delicious. The lobster bisque one of the best I’ve had and we both commented that even the loaded baked potato ( huge and more than enough for two) was a step above. We are planning a trip back just for a shareable and a dessert which we could not possibly try after the large portions of the prior courses but from the ones served around us looked simply decadent. Highly recommend.
   

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3. G

   Gary

   Columbus

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   Not the service experience expected from here…. A new General Manager required
   

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4. B

   Bdg16

   VIP

   Greater Boston

   9 reviews

   2.0

   9 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   I don’t think I’ve had this bad of an experience in a restaurant in years. How utterly disappointing. From the very beginning, the hostess area was understaffed evidently because it was taking a really long time to check in patrons, including me. Then we were seated with drink menus, but not food menus. After about 20 minutes with no contact at our table, I went searching out menus and was told, I felt really harshly, that the server would bring me the menus. I said I hadn’t seen one of those either. The hostess did bring us menus a few minutes later and eventually a server came. She was clearly annoyed and probably tipped off that we had been waiting so I guess we set off on the wrong foot. Because the bar was so packed. I thought that I after waiting nearly 25 minutes at this point we were not going to continue to wait longer and start with drinks so we skipped anything from the bar and just asked for water. A food runner came by with food that was meant for another table. We hadn’t even ordered that at this point. We eventually were able to order, but quite honestly by this point the whole vibe of the evening has changed. The waitress is annoyed with us, which is evident from her attitude or just annoyed in general. I’m so sad because this was a special occasion. The server never came back to refresh our water and when the food runner eventually came with our order it was an hour and 10 minutes after we set foot in the restaurant, we still didn’t have napkins/silverware . We never saw the waitress again until it was time for the check which I had to track down. We were never offered bread we were never checked on. No manager ever touched the table. I’m so disappointed that this was actually a Morton’s. I will say the food was satisfactory, but the night was utterly ruined from the carelessness with which we were treated in this restaurant. I have no intention of ever going back
   

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5. R

   Ryan

   Cincinnati

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Food was bland. Service was slow and not good. Waited a long time for drinks and food. Check took over 15 minutes to get.
   

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6. r

   richard

   Cincinnati

   6 reviews

   3.0

   6 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   STEAK WAS NOT AS GOOD AS NORMAL PUSH THE HIGH PRICES STEAKS. SEEMS THE QUAILTY OF THEIR REGULAR STEAKS WENT DOWN HILL I AM A MORTON VIP MEMBER AND WAS NOT OFFERED MY NORMAL EXTRAS WHAT IS GOING ON HERE
   

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7. Z

   Zachary

   Cincinnati

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best steakhouse in the city. Definitely will go back.
   

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8. J

   Justen

   Cincinnati

   2 reviews

   2.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Just didn’t live up to my expectations. I wish that we would have had better service. Maybe next time. Also the food and cocktails were good.
   

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9. M

   Michael

   VIP

   Cincinnati

   2 reviews

   2.0

   2 reviews

   Dined on 5 December 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   Off night. Used to be my go to restaurant for special events. Tonight was horrible.
   

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10. T

    Tim

    Cincinnati

    1 review

    3.0

    1 review

    Dined on 2 December 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    The experience that I had at the establishment was wonderful, with the holiday season, had a wonderful sight at the Christmas Tree right on Fountain Square.
    

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