Miel de Agave

Review summary

1. D

   Dennis

   Phoenix

   34 reviews

   vip
   3.0

   34 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food is the best part of this place. The employees are overwhelmed and under trained. The attention to tables was low at best and the runner had no table manners at all. We were served the wrong appetizer and when we told him, he gave us a dirty look, took the appetizer back and delivered it to another table. We asked for an additional plate, again, got a dirty look with an eye roll and he brought us a small salad plate that still had food on it. The waitress had way too many tables and therefore could not service them well. This was a Sunday night too… For the price which was over $300 with tip for 3 apps, 3 entrees and 3 drinks, I felt the overall was not worth the cost.
   

   Miel de AgaveResponded 5 days ago

   Thank you for sharing your feedback. While we're thrilled you enjoyed the food, we’re deeply sorry to hear about the service issues you experienced. Your concerns about the attention to tables, the runner’s manners, and the overall experience are extremely concerning and fall short of the high standards we strive to maintain. We are addressing these issues with our team immediately, including enhanced training to ensure better service and professionalism. Your feedback is invaluable, and we’re committed to making improvements so future visits are seamless. We hope you’ll consider giving us another chance to provide the quality experience you deserve
   

   Is this helpful?

   Report
2. C

   Christine

   London

   21 reviews

   vip
   5.0

   21 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great restaurant, great location in downtown Phoenix. Perfect for a pre show dinner! Cocktails were fun and tasty!! The food was fresh, artfully presented with excellent flavor! I had the halibut and it was excellent! Others had salad and thoroughly enjoyed them! !!
   

   Miel de AgaveResponded 5 days ago

   Thank you for your wonderful feedback! We’re thrilled to be your go-to spot for a pre-show dinner and that you enjoyed our downtown Phoenix location. It’s fantastic to hear that the cocktails were fun and tasty, and that you loved the fresh, flavorful dishes—especially the halibut! We’re so glad your group enjoyed the salads as well, and we appreciate you highlighting our creative menu and vibrant atmosphere. We look forward to welcoming you back for another memorable experience soon!
   

   Is this helpful?

   Report
3. A

   Angelica

   Phoenix

   5 reviews

   vip
   5.0

   5 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   This was a pretty nice spot. The music was awesome and even better when the live performance started. Our waiter was fine . Overall had a great time with my ladies , will definitely return.
   

   • 
   • 
   • 
   • 

   Miel de AgaveResponded 5 days ago

   Thank you for your kind words! We’re so glad you enjoyed the awesome music and live performance—it’s something we love sharing with our guests. It’s great to hear you had a fun time with your ladies, and we’re excited to welcome you back soon for another memorable experience!
   

   Is this helpful?

   Report
4. OT

   OpenTable Diner

   Phoenix

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We got seated outside and it was actually so quiet and peaceful compared to inside, which we loved. The best thing about this place was their drinks. Absolute BEST margarita and Paloma we’ve ever had. They were so fresh and yummy. Must make reservation! We actually had to stand in line at the hostess stand because of all the people waiting to be seated that had a reservation
   

   • 
   • 

   Miel de AgaveResponded 5 days ago

   hank you for sharing your experience! We’re thrilled you enjoyed the peaceful ambiance of our outdoor seating and that our margaritas and Palomas left such a great impression—they’re definitely guest favorites! We appreciate your patience with the reservation process and the bustling atmosphere. Your feedback helps us continue to refine our guest experience. We hope to welcome you back soon for more delicious drinks and another enjoyable visit!
   

   Is this helpful?

   Report
5. C

   Christina

   Phoenix

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was amazing. We started with the aguachilies, healthy portion and good spice. Definitely would go back for that! Then we split the quesobirria and Sonoran tacos. Both delish! 10/10 would go back.
   

   Miel de AgaveResponded 5 days ago

   Thank you for the fantastic review! We’re thrilled to hear you loved the food, especially the aguachiles—such a great choice for spice lovers! It’s wonderful that you enjoyed the quesabirria and Sonoran tacos as well. We’re so glad you had a 10/10 experience and can’t wait to welcome you back for more delicious dishes.
   

   Is this helpful?

   Report
6. S

   Shaun

   Phoenix

   1 review

   2.0

   1 review

   Dined on 9 November 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Food was overpriced and flavorless. I ordered the Arrabiata Di Chipotle Pasta and it came out looking like someone in the kitchen opened a package of Hamburger Helper and threw it on a plate with some cheese sprinkled on top. I told the waitress the food had zero flavor and her response was to offer salt and pepper. If you’re going to serve a $24 pasta dish and it requires a guest to season it at the table with salt and pepper, maybe you should go back to cooking school. I would not recommend this restaurant to anyone. So many better options in the area with real ambiance and edible food.
   

   Miel de AgaveResponded 5 days ago

   Thank you for taking the time to share your experience. We’re very sorry to hear that the dish you ordered didn’t meet your expectations and that our response to your concerns fell short. Your feedback about the Arrabiata Di Chipotle Pasta and overall flavor has been shared with our culinary team as we work to ensure every dish leaves the kitchen meeting our standards. We regret that your visit was not reflective of the quality and ambiance we strive to provide. We appreciate your feedback and hope you might give us another chance in the future to deliver a much-improved experience.
   

   Is this helpful?

   Report
7. S

   So

   San Francisco

   1 review

   5.0

   1 review

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were fantastic. I will come back again.
   

   Miel de AgaveResponded on 7 November 2024

   Thank you so much for your kind words! We're thrilled you enjoyed the food and service at Miel de Agave. We look forward to welcoming you back for another fantastic experience!
   

   Is this helpful?

   Report
8. RB

   RogerB

   San Francisco

   1 review

   4.0

   1 review

   Dined on 3 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We had a reservation but still had to wait about 20 mins after the reservation's time. The food was too salty.
   

   Miel de AgaveResponded on 7 November 2024

   Thank you for sharing your feedback with us. We apologize for the wait despite having a reservation and are sorry to hear the food was too salty. We strive to provide the best dining experience possible, and your comments will help us improve. We hope you’ll give us another chance to make it right.
   

   Is this helpful?

   Report
9. A

   Andres

   Las Vegas

   2 reviews

   2.0

   2 reviews

   Dined on 27 October 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Meh! This place is EXPENSIVE. Most of their cocktails are $22. Their appetizers and entrees are similarly expensive. I am perfectly okay with expensive if the quality of the food, ambience, and service warrant the high prices, but this place didn't even come close. The food wasn't bad but they were $35+ entrees. You can get the same quality from local taco trucks and you won't have to constantly wait for your server to notice you. Save your money, go to a taco truck. You'll get better food and your server may even pretend like she wants to be there.
   

   Miel de AgaveResponded on 3 November 2024

   Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We aim to provide an elevated dining experience through our food, service, and ambiance, but it's clear we fell short for you on this visit. We appreciate your honest perspective and will use it to improve both our quality and service. We hope you might give us another try down the line, and we’ll do our best to deliver a meal that feels truly worth the experience.
   

   Is this helpful?

   Report
10. M

    Martin

    Phoenix

    9 reviews

    5.0

    9 reviews

    Dined on 27 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was AWESOME! From being greeted at the door with a smile. Our server was pleasant and VERY knowledgeable…we took all her suggestions making it the best experience! It was our first time and MOST definitely not the last
    

    Is this helpful?

    Report