Kirby's​ ​Prime​ ​Steakhouse at Winstar World Casino and Resort

Review summary

1. T

   Tom

   VIP

   Dallas

   40 reviews

   5.0

   40 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I had a very nice meal. The service was wonderful. Aaron was very professional and took good care of us. The tenderloins we had were exceptional.
   

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2. G

   Gail

   Dallas

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waiter and food was excellent. Atmosphere was perfect
   

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3. K

   Kim

   Las Vegas

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very classy and excellent food. Awesome and professional staff.
   

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4. T

   Tommy

   VIP

   Las Vegas

   7 reviews

   3.0

   7 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The check in desk is very unfriendly. To go to a fine dining restaurant to be told to stand on the wall wait your turn is pathetic.
   

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5. B

   Brett

   Dallas

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome food and service!!! Will definitely be back!!
   

   Kirby's​ ​Prime​ ​Steakhouse at Winstar World Casino and ResortResponded 3 days ago

   Thank you Brett for taking the time to share a five-star review. We are delighted to hear that you had an excellent dining experience and we look forward to welcoming you back.
   

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6. S

   Susana

   Dallas

   1 review

   3.0

   1 review

   Dined on 9 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Food was ok, but the service was awful. To start off, it took about 30 minutes to get our drinks. Then when I received my food, my steak was missing the truffle butter I ordered. When the butter was brought out to me, it was not melted and ready to be poured over my steak. My sister received a side she did not order so she had to wait for her side. Not what I expect from a fine dining restaurant.
   

   Kirby's​ ​Prime​ ​Steakhouse at Winstar World Casino and ResortResponded 7 days ago

   Thank you Susana for taking the time to share your dining experience. We strive to provide our guests with high quality offerings and seamless service and we are disappointed to hear that you were left with a negative impression after your visit. I have passed your notes to our management team and we will reach out to you to further discuss. We hope to have the opportunity to welcome you back in the future.
   

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7. C

   Charles

   Dallas

   1 review

   4.0

   1 review

   Dined on 9 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great restaurant with great service. We were just a little disappointed that our steak was brought raw and bleeding when we asked for well down. Our waitress was very nice and friendly. Aside from our rare steak we had a great time. Would highly recommend eating at Kirby’s
   

   Kirby's​ ​Prime​ ​Steakhouse at Winstar World Casino and ResortResponded 7 days ago

   Thank you Charles for your feedback. We are happy to hear that you enjoy dining with Kirby's and appreciate your recommendation. We strive for perfection with all of our offerings, and are disappointed to hear that your steak was not cooked to your liking. I have passed your feedback along to our management team. We hope to welcome you back soon for a seamless dining experience.
   

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8. D

   Diane

   VIP

   Dallas

   36 reviews

   5.0

   36 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love dining at Kirby's. The food and service are always great!
   

   Kirby's​ ​Prime​ ​Steakhouse at Winstar World Casino and ResortResponded 7 days ago

   Thank you Diane for taking the time to share a five-star review! We are delighted to hear that you enjoy dining with our team and we look forward to welcoming you back soon.
   

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9. J

   Jon

   Dallas

   1 review

   4.0

   1 review

   Dined on 7 February 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   The steak tasted like nothing but butter. So did the potatoes. Way to much butter. The fried mushrooms were good. The Mac and cheese was terrible. Nothing compared to what we usually taste there.
   

   Kirby's​ ​Prime​ ​Steakhouse at Winstar World Casino and ResortResponded 7 days ago

   Thank you Jon for taking the time to share your feedback. We are disappointed to hear that the food was not to the standard that we strive to uphold. I have passed your notes to our management team and we will reach out to you to further discuss your visit. We hope to have the opportunity to welcome you back for a more memorable dining experience.
   

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10. A

    Auleen

    Dallas

    1 review

    5.0

    1 review

    Dined on 7 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Thank you for making my 90th birthday special Auleen Robinson
    

    Kirby's​ ​Prime​ ​Steakhouse at Winstar World Casino and ResortResponded 7 days ago

    Thank you Auleen for taking the time to share a five-star review. We are delighted that you enjoyed celebrating with our team and appreciate you choosing to dine with Kirby's for such a special birthday. We hope to dine with you again soon.
    

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