Mia's Italian Kitchen

Review summary

1. D

   Danae

   Washington DC25 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 2

   We have eaten at Mia’s before, so took two friends there for a business lunch. The food was good. Our server was awful. We had to ask for more of water, coffee, etc. He never came back to check on us. The noise level in there has gotten to be bad. Don’t go there if you want to discuss something important because you won’t be able to hear.
   

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2. H

   Heather VIP

   Washington DC3 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   We were made to wait for our table for 15 minutes for our 1:45 pm reservation. We chose to familiarize our guests with the menu during that time as they were new and celebrating their recent wedding. I’ve never had to wait that long for a reservation before. We then had to rein quire about our table at 2 pm to which we were told they could try to see if the manager could talk to them. Again I was disappointed we had to approach them and the hostesses didn’t seem at all concerned about the delay. Our guests were a bit put off as they work in the military and timing is important to them. After being seating our waiter, Donny, treated us not smiling and giving us a bit of a sharp version of rules to be aware of during the brunch. We’ve never been spoken to this way before when we had the brunch. He seemed less enthused to learn of what was being celebrated and within 22 minutes of being seated, with 1 round ordered but no food out yet, he told us the kitchen would be done serving the brunch food at 3 pm. I was REALLY taken back as normally you have 90 minutes to 2 hrs to be at the table and since we were seated late that would be a minimum of 3:30 pm. I did question him on that and he did backpedal a bit and say he could always check with the kitchen. He never asked us about drink refills. And before the end of the meal I did express my concerns to the manager who was very nice and agreed that never should have been stated. So, I would request not to have Donny in the future but the good news is even his unpleasantries couldn’t spoil the divine good of Mia’s.
   

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3. AM

   AstridM

   Chicago2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It's one of our favorite Italian restaurants! Continues to deliver amazing food. We started with pane al formation, a nice Italian sangria, jumbo shrimp fra diavolo, and Donna's Sunday gravy. To close .. cannoli and their tortino chocolate yum! This time, we did not have their meatballs as appetizer. But highly recommend!
   

   Mia's Italian KitchenResponded 3 days ago

   Thanks for the feedback, AstridM! We're thrilled to hear that Mia's Italian Kitchen is one of your favorite Italian restaurants. We're glad you enjoyed our pane al formation, jumbo shrimp fra diavolo, Nonna's Sunday gravy, and cannoli. We appreciate your high recommendation and look forward to serving you more Italian favorites in the future!
   

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4. D

   DAMILOLA

   Washington DC6 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Good service. Reflects the high volume and positive reviews .
   

   Mia's Italian KitchenResponded 6 days ago

   Hi DAMILOLA, Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Mia's Italian Kitchen and that our service reflected the high volume and positive reviews. We always strive to provide our guests with a memorable dining experience. We look forward to welcoming you back soon. Best regards, Mia's Italian Kitchen Management Team
   

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5. A

   Anna VIP

   Washington DC7 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Always an enjoyable atmosphere and great food. Service was so so
   

   Mia's Italian KitchenResponded 3 days ago

   Hey Anna, Thank you for your wonderful review and for choosing Mia's Italian Kitchen. We're thrilled to hear that you enjoyed the atmosphere and the food. We're sorry to hear that our service didn't quite hit the mark this time. We always aim to provide excellent service, and we'll certainly take your feedback into account. Love to know who waited on you so that we may follow up with this server directly. We look forward to serving you again soon. Best, The Management Team
   

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6. C

   Cathy VIP

   Washington DC3 reviews

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service. It was also a good place to celebrate a birthday!
   

   Mia's Italian KitchenResponded 7 days ago

   Thanks for the review, Cathy! We're thrilled to hear that you enjoyed our food and service at Mia's Italian Kitchen. It's always a pleasure to be part of such special occasions. We appreciate your kind words and look forward to welcoming you back for more celebrations! Best wishes, The Management Team
   

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7. C

   CHARLES VIP

   Washington DC79 reviews

   5.0

   Dined on 6 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   everything was excellent, especially the ricotta cheesecake.
   

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   Mia's Italian KitchenResponded on 7 March 2025

   Thanks for visiting us, Charles! We're thrilled to hear that you enjoyed your experience at Mia's Italian Kitchen. It's wonderful to know that our ricotta cheesecake was a hit! We strive to provide an excellent dining experience, so we're glad we hit the mark for you. We appreciate your feedback on the value and we're always working to improve. We look forward to serving you again soon!
   

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8. N

   Natalie

   San Diego2 reviews

   5.0

   Dined on 6 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing experience. The food was absolutely delicious. Our waiter Chris was on top of everything. He had great recommendations, made sure we liked what we ordered and never let our glasses get empty. Definitely will be back soon!
   

   Mia's Italian KitchenResponded on 6 March 2025

   Hi Natalie, We're absolutely thrilled to hear about your wonderful experience at Mia's Italian Kitchen! It's fantastic to know that our food and service exceeded your expectations. We always strive to provide excellent recommendations and attentive service, and we're glad we could meet your expectations. We can't wait to welcome you back soon for another wonderful dining experience. Thank you for your kind words and high ratings! Best, The Management Team
   

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9. OT

   OpenTable Diner

   Washington DC1 review

   5.0

   Dined on 6 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mia’s was absolutely amazing. From the service, to the food to the ambience, we will definitely be coming back. Servers answered all of our questions. It was a friends birthday and she had a wonderful time. The servers worked as a team and nothing got misunderstood. It was fantastic!!! THANK YOU!!
   

   Mia's Italian KitchenResponded 6 days ago

   Thanks for the review! We're thrilled to hear that you had an amazing experience at Mia's Italian Kitchen. It's great to know that our team was able to assist and make your friend's birthday celebration special. We're glad you appreciated our food, service, and ambiance. We look forward to welcoming you back soon. Best, The Management Team
   

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10. J

    Jean

    Washington DC3 reviews

    5.0

    Dined on 5 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Thank you. As always we had a great time. The service was amazing. The severs were very attentive and friendly. The host smiled at us as soon as we walked in the door.
    

    Mia's Italian KitchenResponded on 6 March 2025

    Thanks for the feedback, Jean! We're thrilled to hear that you had a great time at Mia's Italian Kitchen. It's wonderful to know that our team's friendly and attentive service made your visit memorable. We're also glad that you enjoyed our food. We look forward to your next visit!
    

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