Metropolis by Marcus Samuelsson

Review summary

1. d

   david VIP

   Dallas9 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Overall I am not sure I’ll be back Service was very poor, cornbread was great the brisket was great but everything else wasn’t for me, drinks options at the bar was limited, I also never got a drink I ordered for the 2hrs I was there and the waiter kept saying “wait so you still didn’t get your drink?” My friend got his drink but when re-ordered it never came. I kept asking and it came when we were about to leave and they charged us for it. Even though he said the drink has been seating there and he thought we had it already and we won’t be charged. I loved the ambiance but the service didn’t meet the vibe at all.
   

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2. K

   Kennedy VIP

   New York City27 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This is the second time to Metropolis and the food and service did not disappoint! The only difference is that there was a lively band playing on the lobby stage for the first half of dinner (which if you haven't been there) is adjacent to the restaurant and there's no real separation. I thought the energy was wonderful and a very happy and engaged audience; for some looking for a quiet (or romantic) dinner, it may have been too much. I loved it! It is easy enough to check the schedule on the PAC website. And don't forgo the banana pudding cart for dessert!
   

   Metropolis by Marcus SamuelssonResponded 2 days ago

   Dear Kennedy, Thank you for dining with us again! We're thrilled to hear that you enjoyed the lively energy of the band playing during this visit. And great tip about dessert! We hope you'll visit us again the next time you're in Lower Manhattan or at PAC NYC. All the best, The Metropolis by Marcus Samuelsson Restaurant Team
   

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3. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food nice ambiance just a great time!!
   

   Metropolis by Marcus SamuelssonResponded 2 days ago

   Thank you! So glad you enjoyed it. We hope to see you again soon.
   

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4. KE

   K13E10

   New York City4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The minute you walk in you feel amazing is elegant, sexy, is just the perfect atmosphere in the flavor is to die for you. Enjoy every bite.
   

   Metropolis by Marcus SamuelssonResponded 2 days ago

   Thank you 😊
   

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5. T

   Tom VIP

   New York City32 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Extraordinarily delicious food served by thoughtful and attentive staff in a beautiful space. The music was a little louder than it should have been but sitting near the windows made it fine. Is there a better restaurant south of midtown? I don't think so.
   

   Metropolis by Marcus SamuelssonResponded 2 days ago

   Thank you for visiting us, Tom, and for sharing your feedback. We're delighted you had such an enjoyable dining experience with our team in our beautiful space. We always strive to provide a comfortable atmosphere, so we appreciate your feedback about the music volume. We'd love to have you join us again soon. All the best, The Metropolis by Marcus Samuelsson Restaurant Team
   

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6. J

   Joseph VIP

   New York City30 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Everything was great. We had the Crudo, Coconut Shrimp, Red Snapper, MS Steak, Corn Bread. Each item was beautifully served and delicious. The only issue was the food came out fast and we needed some time between the sides and entrees. The space is so comfortable and luxe. And Marcus Samuelson walked around and greeted all of the guests.
   

   Metropolis by Marcus SamuelssonResponded 2 days ago

   Hi Joseph, Thank you. We're thrilled you enjoyed our delicious and beautifully served dishes. We appreciate your feedback on the pacing of the courses and will use it to improve. We'd love the chance to welcome you back for another memorable evening. Best regards, The Metropolis by Marcus Samuelsson Restaurant Team
   

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7. S

   Shannon

   New York City1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Metropolis & the PAC are the best things to happen to my neighborhood in a very long time!
   

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8. C

   Christine VIP

   New York City13 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We joined the restaurant in a special tasting menu and it was very very good. The location and interior is impressive, eye pleasing and elaborate. It is definitely a great place for a date or business dinner. The menu is interesting and different. We recommend to take a look at the menu before going. The bar is large and welcoming for drinks. They have very nice cocktails as well.
   

   Metropolis by Marcus SamuelssonResponded 4 days ago

   Hello Christine, Thank you for your thoughtful review! We're thrilled to hear that you enjoyed our special event last night and found the ambiance of Metropolis both impressive and inviting. Your feedback means a lot to us, and we hope to welcome you back for another dining experience soon! Best regards, The Metropolis by Marcus Samuelsson Team
   

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9. L

   Liza VIP

   New York City51 reviews

   4.0

   Dined on 9 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   the food was very good but a bit rich! presentation was top notch!!
   

   Metropolis by Marcus SamuelssonResponded 2 days ago

   Hi Liza, We're delighted to hear you enjoyed the presentation and flavors of your meal. We appreciate your feedback as we continually refine and enhance our offerings. We hope you'll visit us again soon here in Lower Manhattan at PAC NYC. All the best, The Metropolis by Marcus Samuelsson Restaurant Team
   

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10. OT

    OpenTable Diner

    New York City2 reviews

    4.0

    Dined on 8 March 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    The food wasn’t as flavorful as expected, and I feel over priced.
    

    Metropolis by Marcus SamuelssonResponded on 10 March 2025

    We're genuinely sorry to hear that your experience at Metropolis by Marcus Samuelsson did not meet your expectations. We're usually known for our culinary excellence, so it's disappointing to hear that we missed the mark on your visit. Please trust that we wanted nothing more than to "wow" you and your guests in every way, and we sincerely apologize. We look forward to hosting you again the next time you are in the neighborhood so we may show you a better experience and restore your faith in our restaurant. Warmly, The Metropolis by Marcus Samuelsson Team
    

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