Medicine at The Crown

Review summary

1. R

   Richard

   Birmingham2 reviews

   3.0

   Dined on 20 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Tasted really nice just small portions for the price, service ok at the start but got busy so had to go to the bar. Didn't mind that but then to add a service charge on top without asking is a bit unfair as we waited 40 minutes for the bill to be told to pay at the bar.
   

   Medicine at The CrownResponded on 24 February 2025

   Hi Richard, Thank you for taking the time to share your feedback on your recent visit to The Crown. Great, to hear you enjoyed the food, but sorry your table service was affected when the pub became busy. I have passed on your comments to The General Manager, as we always want to improve our guest experience. We will ensure that all guests are informed when a service charge is added and given the opportunity to remove before payment is made. We hope you will return again very soon. Kind Regards Medicine
   

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2. A

   Andrew

   Birmingham1 review

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service and sat at our favourite table by the log burner , thanks again for another lovely family lunch
   

   Medicine at The CrownResponded on 19 February 2025

   Hi Andrew, Thank you for your great comments. I will feedback your review to the team, as they will be thrilled. We look forward to your next visit. Kind Regards Medicine
   

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3. MB

   MatthewB

   Devon7 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food with friendly, pleasant service. Will definitely visit again.
   

   Medicine at The CrownResponded on 19 February 2025

   Hi Matthew, Thank you for your 5 star review. Thrilled you enjoyed your visit and we look forward to your return. Kind regards Medicine
   

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4. J

   Jon

   Birmingham1 review

   5.0

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing food in a stunning setting; bit lively because it was a Friday night but the atmosphere was great. Manager was super friendly and couldn’t do bough for us and the staff were really attentive and all really lovely. Definitely coming back!
   

   Medicine at The CrownResponded on 11 February 2025

   Hi Jon, Thank you for your amazing comments, i will ensure they will passed on to the team at The Crown. We look forward to your return. Kind Regards Medicine
   

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5. N

   Nicola

   Birmingham1 review

   5.0

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food and service was absolutely brilliant. They had issues with the electric which was out of their control so they got the log fires on and made sure we was all okay. Really enjoyed it
   

   Medicine at The CrownResponded on 29 January 2025

   Hi Nicola, Thank you for understanding and kind words. The team definitely made the best of a bad situation,but thrilled you still had a great night. We look forward to your return. Regards Medicine
   

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6. S

   Sarah

   Birmingham1 review

   3.0

   Dined on 29 December 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Had the Christmas dinner which was lovely. However I had two teenage boys with me and they couldn't eat the beef as it was too chewy. One was changed for Turkey. The other had the chicken with the beef so just ate that. Very disappointing because the main part of Sunday Lunch is the ROAST the meat...
   

   Medicine at The CrownResponded on 3 January 2025

   Hi Sarah, Thank you for your kind words on the service you recieved from the General Manager, great to hear you were all looked after. We strive to produce the perfect Roast and I am very sorry to hear that your boys were disappointed . I will ensure your comments are passed on to the Kitchen team. We really appreciate your feedback which is essential to keep improving and maintaining standards. Kind Regards Medicine
   

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7. S

   Steve

   Birmingham3 reviews

   5.0

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fantastic food and service. First of all great pub, great atmosphere. We called ahead as we noticed our vouchers were out of date by a week but they were happy to honour it and we were so thankful. Incredible food and great service, will definitely be back soon
   

   Medicine at The CrownResponded on 3 January 2025

   Hi Steve, Thank you for your great feedback . We look forward to your return. Regards Medicine
   

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8. H

   Holly

   Birmingham2 reviews

   3.0

   Dined on 13 December 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 2

   After having Sunday lunch multiple times I thought I’d try the normal menu with a friend, unfortunately this fell short of the mark. The fries were cold when they were bought out and the burger was only what I can describe as average. The service by the staff was very good though and they’re a credit to The Crown. Drinks prices were good and the drinks service was fast
   

   Medicine at The CrownResponded on 17 December 2024

   Hi Holly, I am so sorry, you were disappointed with your last visit to The Crown. I will investigate why we did not rectify the cold chips on check back and i will pass on your comments to the kitchen team, to look at improvements that can be made. We appreciate you taking the time to share your experience and hope to see you return for Sunday Lunch very soon. We wish you a very Merry Christmas. Medicine
   

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9. R

   Rebecca

   Devon1 review

   5.0

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Sunday lunch and really friendly staff. Will definately be coming back.
   

   Medicine at The CrownResponded on 17 December 2024

   Hi Rebecca, Thank you for your amazing review. \We look forward to your return. Have a vey Merry Christmas. Medicine
   

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10. M

    Mark

    Birmingham1 review

    2.0

    Dined on 30 November 2024

    1. Overall 2
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing food and welcoming friendly staff. However, our table was booked for 5 people which included my 13 year old daughter. We were told we had to leave before 9pm by door staff, a rule which was not highlighted on the website or known by other staff. Basically we missed out on dessert. Still. This little mess up hasn’t put us off and we will be back as the food and serving staff made the visit.
    

    Medicine at The CrownResponded on 17 December 2024

    Hi Mark, Thank you for your amazing review. We definitely take on board your comments. We are updating our website as we speak, and we will ensure that we make this much clearer and on opentable. We look forward to you and your family returning very soon. Merry Christmas. Medicine
    

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