Medicine at The Crown

Review summary

1. M

   Mark

   Birmingham

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and welcoming friendly staff. However, our table was booked for 5 people which included my 13 year old daughter. We were told we had to leave before 9pm by door staff, a rule which was not highlighted on the website or known by other staff. Basically we missed out on dessert. Still. This little mess up hasn’t put us off and we will be back as the food and serving staff made the visit.
   

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2. R

   Richard

   Birmingham

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great, food. Excellent service. The staffs we quick
   

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3. G

   Gemma

   Birmingham

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really enjoyed the meal, my only gripe is the discretionary service charge not being overly highlighted on the receipt amongst the order. You eye is naturally drawn directly to the total and the charge doesn't stand out. I want to see a choice of whether I want to pay the charge and not have it automatically added to the total. Ideally 2 totals should be given, one with, one without the charge.
   

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4. K

   Keely

   London

   2 reviews

   3.0

   2 reviews

   Dined on 27 October 2024

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   My husband and I visited sunday 27th at 4.30pm with our 3 year old. The sunday dinner was shocking. It came too quickly, therefore we suspected it wasnt fresh. The potatoes had been reheated and the meat was clearly from a cheap joint. My daughters chicken was dry. With all this said, we did eat it and no we didnt comment at the time when the waiter asked if everything was ok. We were hungry and we ate it. The freshest thing on our plate was the vegetables. For £20 per adult, the dinner was VERY disappointing and i will not be recommending.
   

   Medicine at The CrownResponded on 14 November 2024

   Hi Keely, We are very sorry to hear you were disappointed with your Sunday Lunch in the 27th. The team of Chefs freshly prepare all lunches, the reason yours arrived quickly, we had a large party of 20 around the same time .We served your table first, to prevent a longer wait with a small child. We check back on all tables to ensure everything is satisfactory and we would happily address and rectify any issues if we had been made aware at the time. We do hope you will reconsider your decision and return to us in the future. Regards Medicine
   

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5. M

   Michael

   Staffordshire

   2 reviews

   4.0

   2 reviews

   Dined on 15 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   This a great example of a English pub. Plenty of room and there different dining areas which are themed. Food is as described and well presented. Simple food done well. Staff are attentive and friendly.
   

   Medicine at The CrownResponded on 14 November 2024

   Hi Michael, Thank you for your great feedback. I will paas on your kind comments to the team and we look forward to your return very soon. Regards Medicine
   

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6. I

   Ian

   London

   3 reviews

   5.0

   3 reviews

   Dined on 6 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Sunday lunch , amazing service and food . Lots of food and great selection . Will be going again soon
   

   Medicine at The CrownResponded on 14 November 2024

   Hi Ian, Thank you for your amazing review. Really appreciate you taking the time. We look forward to your next visit. Regards Medicine
   

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7. S

   Sophia

   Birmingham

   1 review

   4.0

   1 review

   Dined on 5 October 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Beautiful pub and lovely food . Took a while to get served . We ordered vegan pizza and a vegetarian cane out .was sorted promptly tbf but a bit annoying . Food did arrive in good time though . Would come back but I think you need more staff on if a busy weekend . Thank you
   

   Medicine at The CrownResponded on 14 November 2024

   Hi Sophia, Thank you for taking the time to review your visit. I am sorry there was a misunderstanding with the vegan option. We have reviewed our ordering procedure to ensure this does not happen in the future. However, i am pleased this did not spoil your experience and you will be returning in the future. We look forward to your return. Regards Medicine
   

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8. R

   Roger

   Birmingham

   1 review

   5.0

   1 review

   Dined on 22 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food, friendly staff. Had the beef Sunday lunch Ample and delicious
   

   Medicine at The CrownResponded on 26 September 2024

   Hi Roger, Thank you for your amazing review. I will pass on your comments to the team. We really appreciate your feedback. Hope to see you back very soon. Regards Medicine
   

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9. R

   Raj

   London

   2 reviews

   5.0

   2 reviews

   Dined on 22 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, food was very good and a lovely setting for us in the library!
   

   Medicine at The CrownResponded on 14 November 2024

   Hi Raj, Thank you for your lovely comments, i will ensure they are passed to the team. We have a great day with you all and it was our pleasure to share your special day and we look forward to thhe next party. Kindest Regards Medicine
   

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10. J

    Joanne

    Birmingham

    1 review

    5.0

    1 review

    Dined on 11 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent service, food was hot and tasty, staff friendly and made us feel very welcome.
    

    Medicine at The CrownResponded on 26 September 2024

    Thanks Joanne for your amazing comments. I will pass on to the team. Hope to see you very soon. Regards Medicine
    

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