McCarrs House

Review summary

1. M

   Margot

   Sydney1 review

   3.0

   Dined on 23 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   The online reviews of Berkelo Kitchen were glowing, so I booked for a Sunday birthday lunch for six. We did enjoy the authentic Italian food, though some of the main course dishes were a bit pricey, and a 10% surcharge is applied on Sundays. The ambience is nothing special though, it is little better than a scout hall! Also, various issues with the service could definitely be improved: two ordered items were unavailable; our water glasses were never topped up; desserts were delivered about 15 minutes after the coffees, when they were ordered together; and my tea was served as tea leaves in a grubby milk jug of hot water- no teapots? All in all, not what the reviews led me to expect. It was less than half full today, so perhaps better that they just rebrand as a brunch/lunch café? Burnt Orange in Mosman offers way better service, value and ambience.
   

   McCarrs HouseResponded on 25 February 2025

   Dear Margot, Our apologies service was not at the standard we like to hold ourselves to on the day you dined. Thank you for joining us and your feedback. - McCarrs House team
   

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2. D

   Doug

   Sydney3 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was excellent, and the staff were helpful and pleasant. Noise level was a little high for those of us of advancing years.
   

   McCarrs HouseResponded on 24 February 2025

   Dear Doug, Thank you for the 5 stars and feedback. We know it can get a little loud and apologise for that, but hope that won't deter you from visiting us again soon. - The Berkelo Kitchen team
   

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3. h

   honor

   Sydney1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me and my partner had the best experience at Berklo kitchen! The food was bloody delicious, all the staff were lovely and the vibes were high! Defs be back again sooon x
   

   McCarrs HouseResponded on 24 February 2025

   Thank you Honor. We're so flattered by your kind words and can't wait to see you soon. - The Berkelo Kitchen team
   

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4. S

   Susan

   Canberra1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an absolutely gorgeous evening at Berkelo kitchen. The food was exquisite, nourishing and beautifully presented. It was served at a pace that gave the evening a sense of discovery and the wait staff, bar staff and maitre d' were all delightful.
   

   McCarrs HouseResponded on 24 February 2025

   Dear Susan, We're so glad we could make your Valentine's Day a memorable one and appreciate you taking the time to send us a personal note also. Looking forward to your next visit. - The Berkelo Kitchen team
   

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5. C

   Chris

   Sydney1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautifully prepared dishes and authentic, personable service. We dined outside on the deck, but inside had a beautiful atmosphere too. 10/10, we’ll be back
   

   McCarrs HouseResponded on 24 February 2025

   Thank you Chris, we can't wait for you to join us again soon. - Berkelo Kitchen team
   

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6. J

   Jason

   Sydney1 review

   5.0

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome ! Love what this place has created for the community
   

   McCarrs HouseResponded on 13 February 2025

   Dear Jason, Thanks for the 5 stars and your support. Happy to be a part of this growing community. - The Berkelo Kitchen team
   

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7. C

   Charles

   Sydney3 reviews

   4.0

   Dined on 5 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   the standard menu is excellent and extremely tasty. however, the special mains are very expensive, so we have never tried them. the wine list is limited but we have always enjoyed the ones we have had.
   

   McCarrs HouseResponded on 13 February 2025

   Dear Charles, Thank you for your 4 star review and we appreciate your honest feedback. - The Berkelo Kitchen team
   

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8. S

   Steve

   Cleveland2 reviews

   5.0

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Simply excellent food and service! The set menu is awesome value!
   

   McCarrs HouseResponded on 14 February 2025

   Dear Steve, Thanks for the 5 stars. The team have been working hard getting the set menu just right, so we're glad to hear you think it's a winner! Look forward to seeing you soon, - Berkelo Kitchen team
   

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9. K

   Kristy

   Sydney1 review

   5.0

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely outstanding meal & service, the team were so attentive throughout the whole meal. We chose the set menu with the impression we would select out of the 3 choices of main but were so surprised when we got all 3. It was amazing food and cannot wait to go back again.
   

   McCarrs HouseResponded on 19 January 2025

   Dear Kristy, Thank you for your kind words and praise. We can't wait for your next visit. - The Berkelo Kitchen team
   

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10. R

    Rob

    San Francisco1 review

    5.0

    Dined on 17 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    First time at Berkelo, I had heard that their pasta was excellent and it didnt disappoint. My Sardinian ravioli with mussels was wonderful as was my companions tagliatelle, rich, creamy and delicious. The wine list has some nice italian varietals including a soave and fiano, good to see, and the bread was amazing. Service was excellent and nice to see this small dining room full of happy diners. Well done.
    

    McCarrs HouseResponded on 19 January 2025

    Dear Rob, Thank you for your 5 star review. The team will be flattered to hear your kind words and we look forward to you joining us again soon. - The Berkelo Kitchen team
    

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