Matt the Miller's Tavern- West Chester

Review summary

1. C

   Cris

   Cincinnati

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The spinach appetizer was phenomenal, steak was cooked to perfection and so tender! I would definitely recommend and plan on going back again!
   

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2. B

   Benjamim

   Cincinnati

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy coming to Matt the Milllers. The service is always a top notch, we’ve had Patrick a few times and he is always great and attentive to our needs. I’ve had steaks and their pork tenderloin and they’re always delicious. The pretzel bites are always fresh and hot. I can’t wait to come back and try something new.
   

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3. A

   Alison

   Cincinnati

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a family birthday dinner here and this place was great! The food was great, we recommend the twin filets and the flirtini. Our waitress Shay was awesome!
   

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4. R

   Robert

   Cincinnati

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   We had Valentine’s Day reservations, we knew there was a limited menu, but when we got there, they had already ran out of prime rib we had to settle for something else 
   

   Matt the Miller's Tavern- West ChesterResponded 1 day ago

   We’re truly sorry to hear about your experience on Valentine’s Day. We understand how disappointing it can be to miss out on a menu item you were excited about, especially after making a reservation. We sincerely apologize for the inconvenience and are working to ensure this doesn’t happen in the future. We’d love to make it up to you with a gift card. Please share your mailing address, and we’ll send it your way.
   

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5. A

   Al

   VIP

   Cincinnati

   5 reviews

   1.0

   5 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   The experience was poor. I did not receive my food with everyone else. When it did finally come it was cooked poorly. My wife did not receive and item she ordered and finally my daughter found a hair in her food which was replaced. The manager did nothing to make up for all the issues which occurred
   

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6. G

   Gayle

   Cincinnati

   7 reviews

   2.0

   7 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The menu choices for Valentines Day dinner were good. My steak was good. The deserts were also very good.
   

   Matt the Miller's Tavern- West ChesterResponded 1 day ago

   Thank you for taking the time to share your feedback with us. We’re so glad to hear you enjoyed your steak and dessert, but we sincerely apologize for the issues you encountered during your Valentine’s Day dinner. The timing of your courses and the quality of the side dishes certainly do not meet the standard we strive for. We’re grateful for your understanding of our server Heather and will take your comments into account to improve the overall experience. We’d love the opportunity to make it right and send you a gift card. Please share your mailing address with us.
   

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7. J

   Judy

   VIP

   Cincinnati

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was great. Food was fine. We will return.
   

   Matt the Miller's Tavern- West ChesterResponded 3 days ago

   Hi Judy, We're thrilled to hear that you enjoyed our service and food at Matt the Miller's Tavern-West Chester! We always strive to provide a memorable experience for our guests. We appreciate your feedback and look forward to welcoming you back soon. Best, The Management Team
   

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8. S

   Shawna

   Baltimore

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious brunch options! They help make your birthday special with a free little dessert and a card signed by the staff. We will be back!
   

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   Matt the Miller's Tavern- West ChesterResponded 6 days ago

   Thanks for the feedback, Shawna! We're thrilled to hear that you enjoyed our delicious brunch options and made your birthday special with a little surprise. Our team always aims to make special occasions even more memorable. Your kind words about our service and value are greatly appreciated. We're looking forward to welcoming you back at Matt the Miller's Tavern-West Chester for another wonderful experience.
   

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9. B

   Brett

   Columbus

   2 reviews

   3.0

   2 reviews

   Dined on 7 February 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Service was bad, waitress did not return to table after taking our orders, which was especially frustrating, as I wanted some sort of condiment to assist with trying to choke down their “roasted” potatoes, which were literally raw. She only returned after we ate to drop the bill off. I was told that this was an elevated dining experience. It was not. This is a basic chain restaurant dining experience, which is not good.
   

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10. D

    Duane

    VIP

    Cincinnati

    223 reviews

    5.0

    223 reviews

    Dined on 5 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was our first time, but not our last as we enjoyed it very much.
    

    Matt the Miller's Tavern- West ChesterResponded on 6 February 2025

    We appreciate the 5-star review and thank you for your support. We look forward to having you dine with us again soon.
    

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