Mastro's Steakhouse - San Francisco

Mastro's Steakhouse - San Francisco reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   San Francisco1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional customer service. Great waitress, great ambiance. Assistant manager went above and beyond to make sure we were taken care of, and provided outstanding customer service. Food is Pricey but, you get the equivalent quality of service and food to match. We’ll be returning soon!
   

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2. EK

   EstherK

   New York City1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a party of 14 and everyone was very accommodating! There was always someone checking in if we needed anything and food came out in a timely matter even with our large party
   

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3. T

   Taylor

   Monterrey9 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding! Cocktails great. Steak perfect. Service was nice.
   

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4. W

   Wesley

   Unspecified1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing! Very clean and welcoming! Would go again!
   

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5. PD

   PDRMAN VIP

   San Diego38 reviews

   5.0

   Dined on 6 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have been to Mastros in Beverly Hills and Newport Beach. It was nice to try another one since we moved to San Diego and don't go as much as we used to. Beautiful restaurant. We happened to be staying a block away. Kansas City Strip with roasted bone marrow. Yum!
   

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6. OT

   OpenTable Diner VIP

   Detroit1 review

   2.0

   Dined on 6 March 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   I normally love Mastro’s - however my steak was overcooked and the butter cake was burnt - I was too tired to complain. On a better note, we had good service and the key lime martini was heavenly …it will promote a wonderful night’s sleep
   

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7. A

   Athena

   Seattle15 reviews

   4.0

   Dined on 4 March 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The service provided was excellent. However, the quality of the food was hit and miss. The steak was cooked to perfection but lacks flavor. The lobster Mac and cheese was way too soupy and hardly has any lobster. The king crab fried rice had very little king crab and is overly spiced with pepper. For the expensive price, I’ve had better meal elsewhere.
   

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8. R

   Ryan

   San Francisco1 review

   3.0

   Dined on 3 March 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service were amazing during the meal. My wife saved half of her steak to bring home and they took it to box it up. When we got home, the steak wasn't in the box. Not sure what they did with it, but they said they were going to box it up for us.
   

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9. OT

   OpenTable Diner

   San Francisco1 review

   1.0

   Dined on 2 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   It was the worst service we ever had. We waited two hours for our dinner. The manager had to come over and try to make things right he was awesome I will say, and I will give him credit for that however, even with everything that went wrong, which was our meal was two hours, late our drinks were an hour late the only way we were able to get the manager to come over was when my partner put on his hat again to call peoples attention, but other than that we were ignored and treated very poorly
   

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10. C

    Christine

    New York City2 reviews

    5.0

    Dined on 26 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fabulous service and absolutely amazing steaks. I plan to be back for business and personal meals as soon as possible!
    

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