Massimo’s Italian Fallsview Restaurant

Review summary

1. M

   Mads

   Italy

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   So… this was far from our idea of an ideal dining experience. We were seated at a table with a broken light which resulted in tweaking light throughout the whole experience. We decided that this was something we could live with. Our waiter seamed distant and forgot to bring our drinks until we were halfway done with our food. The food it self would have made a true Italian turn in his grave. The bolognese were very simple, boring and nothing like the real deal. Even the burrata salad didn’t have much taste to it, and that’s pretty hard to mess up since the ingredients with a little salt, pepper, olive oil and balsamic really speak for them selves. Lastly, the restrooms were extremely unhygienic which left you with little to no appetite… All in all - a very low standard place especially for the price.
   

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2. F

   Frank

   New York City

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The experience at this restaurant did not start off on a good note. We got to the restaurant 30 mins early to get a drink at the bar. The greeter had an attitude before even saying hello as i just peak into the place to take a look. He than told me I was early and I could wait in the hallway as they don’t allow drinks at the bar. Ok no problem (very rude). They got us seated maybe 5-10 mins later. Once we were at the table the server came over right way. Took drinks and food. Food was very good but a little over priced for size of plates. When we finished apps, about 5 or 6 different people walked by our table didn’t even take our plates. Our food came out as the app plates were being taken. Thank god this pasta was very good other wise this place would have gotten 2 stars. Customer obsession needs to be learned by this staff. Do recommend for the food but break out your wallet
   

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3. E

   Elizabeth

   Toronto

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great everything was awesome Loved it can’t wait to go again
   

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4. T

   Thomas

   Pittsburgh

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere and our server was top notch. Highly recommend!
   

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5. A

   Anissa

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   You go there for the view. Pasta was cold, chicken dry etc. But it's a good place to see the falls at night.
   

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6. B

   Brenda

   New Jersey

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food was yummy, especially the gnocchi. The view was amazing and worth the extra fee to guarantee the table. Our waiter, Zlotko, was so friendly and attentive to our needs. Definitely worth the experience.
   

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7. R

   Richard

   Toronto

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Chicken was cooked to perfection and one of the best I’ve ever had, unfortunately, I had a large raw clump of pasta that didn’t cook through, about 3”x2”x1” size. Minimal to no reaction from the waiter and management after I showed them, waiters reaction was I’ve never seen that before. Given the calliper of the restaurant, I was at minimum expecting the management to come to apologize. $56 meal and they offered me a free dessert. Gee thanks
   

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8. M

   Marty

   Toronto

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 1

   Not great , food was too salty. Came late and a few items listed on the menu were unavailable.
   

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9. W

   WALLIS

   Montreal

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Beaucoup trop cher pour la qualité de la nourriture qui est certes convenable mais loin d’être exceptionnelle! On paie la vue…et encore il faut la réclamer car on nous a d’abord installés dos aux fenêtres…le service est de base…un plat a été oublié…on a fait des économies…
   

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10. B

    Beth

    Alabama

    1 review

    2.0

    1 review

    Dined on 24 December 2024

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 4

    Food was not good for the price. Service was excellent.
    

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