Mary's Bar & Hardware

Review summary

1. v

   veronica

   Dublin1 review

   5.0

   Dined on 30 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Should be someone delivering the burger on our tables
   

   Mary's Bar & HardwareResponded on 6 February 2025

   Hi Veronica, thank you for your review and feedback. We will pass on your feedback to the relevant field managers. We hope to see you back again!
   

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2. G

   Grace

   Dublin1 review

   1.0

   Dined on 29 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Mary’s has always been my favorite bar in Dublin, and I’ve been a loyal customer for years. However, my recent experience was unacceptable and left me questioning whether I’ll return. I had a reservation for 7:15 PM and arrived with friends, only to find a queue downstairs. I approached the bartender to confirm if it was okay to take the table reserved under my name. He was pulling a pint at the time (he assumed I had skipped the queue) but his response was completely inappropriate—he shouted at me, saying he was “clearly in the middle of something.” I understand Christmas is a busy and stressful time, but that’s no excuse for speaking to paying customers so disrespectfully. My friends and I refused to order anything from the downstairs bar as a result. I work in a high-pressure environment every day, so I understand the importance of staying professional. Speaking to people that way in my workplace wouldn’t be tolerated. While I know your job is stressful over Christmas, before belittling your customers, remember we’re the reason you’re here. A little respect goes a long way.
   

   Mary's Bar & HardwareResponded on 15 January 2025

   Hi Grace, We're very sorry to hear that this was the experience you had with us. We do understand that this is not the way this situation should have been handled and apologise for it occurring. We do hope you will come back so we can show why Mary's has been one of your favourite bars in Dublin once again.
   

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3. g

   geraldine

   London7 reviews

   3.0

   Dined on 14 December 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Not worth the hype. Very noisy. Booked seats and continously had to ask ppl to move.
   

   Mary's Bar & HardwareResponded on 15 January 2025

   Hi Geraldine, we're sorry to see your experience wasn't the best we have to offer. If you could reach out to us at info@marysbar.ie so we can further understand we would greatly appreciate it.
   

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4. OT

   OpenTable Diner

   Dublin1 review

   5.0

   Dined on 15 December 2023

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 5

   Brilliant pub, great atmosphere, service and music thanks!
   

   Mary's Bar & HardwareResponded on 24 January 2024

   Thank you for the lovely review, we're delighted you enjoy your time with us!
   

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5. JG

   JenniferG

   Dublin10 reviews

   5.0

   Dined on 9 December 2023

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   Lovely place to meet friends. Booking for a large group was so easy and they gave us loads of space and we could stay as long as we liked. The drinks were nice too. Plenty of choice and good value. The Wowburger was a bit crazy in terms of service. We were waiting 45 minutes at the collection point. It was a bit chaotic. Maybe it was extra busy with Christmas. I would definitely come back again for a night out, but not for food.
   

   Mary's Bar & HardwareResponded on 24 January 2024

   Hi Jennifer, apologies for such a late reply! We're delighted to see you enjoyed your time with us over Christmas. and we hope to see you back soon. Regarding Wow Burger over the Christmas time, it was a particularly busy period for the kitchen which would be why there was a much longer wait time. We do apologise for this of course and we hope you can come back sometime soon so we can show you the calmer more regular experience we provide! Thank you for taking the time to leave a review, we do appreciate it!
   

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6. AR

   AnaR

   Dublin1 review

   4.0

   Dined on 8 December 2023

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice place for Christmas drinks! Good crowd and great location.
   

   Mary's Bar & HardwareResponded on 24 January 2024

   Thank you for the lovely review, we hope to have you back in the New Year!
   

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7. OT

   OpenTable Diner

   Dublin1 review

   5.0

   Dined on 18 November 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect, reserved a spot for my birthday and it was the perfect location. Really had a great time, will definitely come back!
   

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8. R

   Ross

   Dublin1 review

   5.0

   Dined on 20 June 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Celebrated a going away party there, and it was great. Spoke to staff on the phone and they advised me to download the app to book the table. Everything was super easy and on the night they were so helpful and polite. Only thing was the air conditioning. 9/10
   

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   Mary's Bar & HardwareResponded on 28 June 2023

   Hi Ross, we're delighted to hear you and your group had a lovely time and great experience in Marys and that you enjoyed the staff! Apologies for the issue with air conditioning, we do realise it can get stuffy during the summer downstairs so again apologies for that! We look forward to hopefully having you again soon at some point! All the best, The Marys Team
   

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9. OT

   OpenTable Diner

   Dublin1 review

   3.0

   Dined on 10 March 2023

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   They don’t actually reserve a table for you. We arrived and were told to pick from whatever is free. We had a booking for 6 people.
   

   Mary's Bar & HardwareResponded on 16 March 2023

   Hello there! We always put the reservation signs out, especially on Fridays. Maybe because we had other free tables staff gave you the option of choosing one. Thank you for your review!
   

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10. g

    grainnef

    Cambridge1 review

    5.0

    Dined on 28 December 2022

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Helpful friendly staff. Good location and atmosphere.
    

    Mary's Bar & HardwareResponded on 7 January 2023

    Hello! Thank you very much for your review!
    

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