Maroochy RSL

Review summary

1. T

   Todd

   Tasmania

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place, live music in the background that wasn’t to loud and great food
   

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2. J

   John

   Inverness

   1 review

   2.0

   1 review

   Dined on 20 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   I will not return. The roast lunch special and another special had been sold out by 1:00pm. The seasonal vegetables served with the steak was only mashed potato and broccolini.
   

   Maroochy RSLResponded 5 days ago

   Hi John, thank you for your feedback, we are sorry to hear that you did not enjoy your visit. Please note we have managers and supervisors on in all areas of the club to assist with any issues that may arise.
   

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3. N

   Nancy

   Sunshine Coast

   1 review

   4.0

   1 review

   Dined on 12 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The menu has a good range of options at reasonable prices. There are different areas you can choose to sit. I like supporting the RSL.
   

   Maroochy RSLResponded on 21 October 2024

   Hi Nancy, Thank you for the 4 stars and kind words.
   

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4. L

   Lisa

   Sunshine Coast

   1 review

   3.0

   1 review

   Dined on 1 September 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Understandably busy for fathers day. Had reservation, still waited 1hr for food. Staff were hit and miss with kindness and approachability. Some above and beyond others just didn't want to talk to you or help. Ordered food on menu not supposed to be so had to re order with line manager who came tonour table. He was lovely and helpful. $15 for kids meals overpriced with seemly "free" drink and icecream. For undercooked pizza with massive amounts of cheese. Got given wrong drink ordered lift got juice. Didnt want to bother staff as so busy and not approachable. Did not know where to get cutlery from and found random station and got forks to eat with. When we needed staff no one around. Would have been good with someone on the floor roaming with so many people. Other staff kept taking plates and cups away as soon as empty but we had a jug so we could refil so needed the cups (werent asked oddly). Spilt drink couldn't get someone to wipe the table dry, even with staff getting cups they would do it so quickly with no talk or eye contact (unapproachable). Good portions for adult meals and prices. Rump was ok but quality didn't seem great, like budget meat. Fish of the day was huge and worth it. Chips yummy crispy beer battered. $9 is pricey for a side. Room for improvement, I get its busy but just wasn't expecting to wait so long. Kids got restless. Very loud in kids area, opportunity for a quiet space would be awesome in future planning and changes. (Suggestion) Magician PK was great! Loved his work and charisma. Parking awesome and easy. Beautiful facilities and cleanliness. Overall okay, not awesome and not bad. Will be back as it has potential and a lot to offer. Just won't be a regular until it improves. Thanks!
   

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   Maroochy RSLResponded on 9 September 2024

   Hi Lisa, Thank you for providing us with this feedback, it is appreciated, and we will be sure to pass it on to our bistro team for training purposes. We do have supervisors and managers on duty in all areas of the venue who are in place to assist you should issues arise. Thanks again.
   

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5. B

   Bob

   Sunshine Coast

   1 review

   3.0

   1 review

   Dined on 16 August 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   I have been eating at the Maroochy RSL for a few years now but over the last twelve months, the quality of the food has gone down remarkably. Yesterday we had lunch with friends and one of their meals, the pork on the bone, was raw in the middle and went back for replacement. I had the lamb shank which consisted of a massive bone, plenty of fat and grissle, with little meat. The beans were tough and went uneaten. It is time I looked elsewhere for a lunch venue.
   

   Maroochy RSLResponded on 19 August 2024

   Hi Bob, Thank you for taking the time provide us with this review. I have passed on your feedback to our Executive Chef to address with his team. Please ensure when you are at the club if you are unhappy with anything to let the staff know, we have managers in all areas who are trained and in place to assist you. Again, thank you for providing us with this feedback. We do hope to see you back in the venue.
   

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6. G

   Gail

   Sunshine Coast

   1 review

   3.0

   1 review

   Dined on 7 August 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   The pork loin chop was tough and the green beans were inedible as they weren’t cooked enough. Staff were lovely, pleasant and attentive.
   

   Maroochy RSLResponded on 12 August 2024

   Thank you for taking the time to provide us with this feedback, we will be sure to pass it on to our catering department. Please note that we do have managers and supervisors on duty in all areas of the venue who are there to assist you should any issues arise during your visit.
   

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7. M

   Martin

   Sunshine Coast

   1 review

   5.0

   1 review

   Dined on 3 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent experience, food and service were of a very high standard. The live music was a little too loud for one of our group - can't please all of the people all of the time.
   

   Maroochy RSLResponded on 4 August 2024

   We are so happy you enjoyed your evening. Thank you for the great review!
   

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8. MS

   MariaS

   Sunshine Coast

   16 reviews

   vip
   5.0

   16 reviews

   Dined on 29 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great night out. Lovely staff, good food and a welcoming atmosphere.
   

   Maroochy RSLResponded on 4 August 2024

   Hi Maria, Thank you for the lovely review. We look forward to welcoming you back!
   

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9. KP

   KathyP

   Sunshine Coast

   6 reviews

   2.0

   6 reviews

   Dined on 5 July 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We were a group of six, meals arrived at different times. Two of us had finished before others received their food, some meals were just lukewarm, obviously been sitting for a while. One meal was inedible-the diner did not want to complain- staff collected the plates and didn’t even question a left meal! Full price meals were not the quality they should be for the cost!
   

   Maroochy RSLResponded on 8 July 2024

   Hi Kathy, Thank you for taking the time to provide us with feedback, we will be sure to pass this on. We do have supervisors and managers in all areas of the club, these staff are in place to ensure that every customer experience is a pleasant one and they are there to assist so if you ever see something that is not up to standard, please do not hesitate to ask for help, that is what they are there for and it gives our team a chance to rectify any issues on the spot. If you would like to discuss your experience further, please send us a private message with your contact details.
   

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10. MS

    MariaS

    Sunshine Coast

    16 reviews

    vip
    5.0

    16 reviews

    Dined on 1 July 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really good food, the friendliest staff on the Coast and a welcoming feel all round. Try the trivia night on Monday it is so much fun.
    

    Maroochy RSLResponded on 8 July 2024

    Hi Maria, thank you so much for this lovely review. We look forward to your next visit :)
    

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