Margaritaville - Chicago

Review summary

1. E

   Erwin

   Hawaii3 reviews

   4.0

   Dined on 12 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   They were nice and did a good decent job doing their best trying to get us served. It was busy
   

   Margaritaville - ChicagoResponded on 13 January 2025

   Thanks for your feedback, Erwin! We strive to provide an amazing island-themed dining experience, even during our busiest times, and your feedback lets us know we're on the right track. We appreciate you choosing to dine with us and look forward to welcoming you back to paradise soon. -Margaritaville Management Team
   

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2. M

   Martinique

   Chicago3 reviews

   4.0

   Dined on 4 January 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Waiter was amazing a bigger group checked on us regularly fixed our orders that was not to our liking and made sure we got out in enough time to do our activities afterwards
   

   Margaritaville - ChicagoResponded on 6 January 2025

   We're glad you enjoyed our signature island-hospitality, Martinique! Can't wait to see you again soon. -Margaritaville Management Team
   

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3. L

   Lynnette

   Chicago28 reviews

   3.0

   Dined on 1 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Fun place good menu variety good food Good service Excellent drinks
   

   Margaritaville - ChicagoResponded on 22 January 2025

   Hi Lynnette! Thanks for the feedback. We always strive to transport our guests to paradise through our tropical drinks, delicious bites, and attentive service, so it's great to know when we hit the mark. We hope to welcome you back soon for an even better experience! -Margaritaville Management Team
   

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4. G

   Gianna VIP

   Chicago69 reviews

   4.0

   Dined on 1 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Server Steve was excellent!! Fish tacos delish albeit a tad spicy for some at table Watermelon margarita sans triple sec was refreshing. Fun before NYE fireworks
   

   Margaritaville - ChicagoResponded on 2 January 2025

   Thanks Gianna! The fish tacos are definitely fan favorites, although we understand that spice preferences may vary. We appreciate the shout-out to our team, and hope to welcome you back for more tropical margaritas soon! -Margaritaville Management Team
   

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5. G

   Gregory VIP

   Chicago8 reviews

   2.0

   Dined on 23 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   The fried pickle chips came out soggy, unfortunately. I enjoyed the mahi mahi fish tacos and they were a bit spicier than expected (in the spice rub on the fish itself). Other food items were acceptable, but nothing memorable. We were there hoping to experience some Jimmy Buffet holiday music in association with their “Christmas Island” popup, but none was played sadly. Our server may have been having a bad day… still no excuse to be rude and simply walk away after we paid our check at the table where she watched our tipping choice (still 20%) on her handheld device - awkward.
   

   Margaritaville - ChicagoResponded on 24 December 2024

   Gregory, thanks for visiting Margaritaville Chicago! While we regret the fried pickles didn't meet expectations and the music wasn't as lively as hoped, we're glad you enjoyed the tasty mahi mahi tacos. Your feedback on both the food and service will help us enhance our service for the future. We appreciate you taking the time to share your thoughts, and we hope that we are able to serve you even better next time. -Margaritaville Management Team
   

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6. N

   Nicole VIP

   Chicago1 review

   5.0

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server and the whole staffwas great! Food was good too, fast service
   

   Margaritaville - ChicagoResponded on 19 December 2024

   Thank you for visiting Margaritaville, Nicole! We're so happy to hear you enjoyed our delicious food and attentive service. We look forward to welcoming you back to paradise soon!-Margaritaville Management Team
   

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7. E

   Emily

   Chicago2 reviews

   5.0

   Dined on 28 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, generous portions. The restaurant was extremely loud. Louder than any establishment I’ve ever been to by far, but that’s alright. We will definitely be back next year!
   

   Margaritaville - ChicagoResponded on 2 October 2024

   Emily, we're so happy to hear you enjoyed your meal! Island hospitality is a top priority for us, so we're bummed to hear the noise level put a damper on your paradise vibes. Thank you for the feedback—we'll aim to create an even more blissful island escape for your next visit. -Margaritaville Management Team
   

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8. D

   Debbi

   Chicago9 reviews

   4.0

   Dined on 30 August 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We visited for Jimmy Buffett day on Friday…enjoyed the atmosphere and the special items for the celebration of Jimmy! Food was good, a little pricey, but it is Chicago…only disappointment was that a souvenir glass I purchased ended up being “hand wash” only so when I washed it the paint came off with very little wiping…disappointing waste of $13.00.
   

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9. B

   Betsy VIP

   Chicago6 reviews

   2.0

   Dined on 7 August 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   I did not receive the correct side dish and did not have time to wait. Hamburger was over done
   

   Margaritaville - ChicagoResponded on 16 August 2024

   Thank you for letting us know about your experience. We apologize for the issues with your side dish and hamburger. We’ll be addressing this with our team to ensure this does not happen again. We truly hope to have another chance to exceed your expectations.
   

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10. A

    Anonymous

    Northern MI2 reviews

    4.0

    Dined on 21 July 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3

    Great meal. We were really hoping to hear Jimmy Buffet, which was not on the playlist. Very odd for his restaurant.
    

    Margaritaville - ChicagoResponded on 30 July 2024

    We appreciate your feedback and are happy to hear you enjoyed your meal. We'll make sure to pass on your feedback about the music to our team. We hope to welcome you back soon!
    

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