Man's Market

Review summary

1. C

   Carole

   Yorkshire

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Bottomless brunch, lovely food, quick attentive service. Great value for money
   

   Man's MarketResponded 2 days ago

   Carole, We are thrilled to read that you loved your experience with us. Your feedback means a lot, and we’re so happy to know you had a great time. We look forward to welcoming you back soon! Kind Regards, Simon Robinson Operations Manager
   

   Is this helpful?

   Report
2. H

   Helena

   Yorkshire

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was really nice but a little overpriced. Great choice I just wish all of the starters came at the same time and then the mains instead of a mix of mains and starters coming and then another round of mains and starters. But I would come back because the food was delish.
   

   Man's MarketResponded 2 days ago

   Helena, We're so glad to hear you enjoyed your food! Our approach is to send dishes when they’re ready, especially for larger tables, but if you'd prefer any dishes to be served as starters, just let us know when ordering. We believe our prices offer great value and are competitive with or even more affordable than many of our competitors We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
3. c

   cheryl

   Newcastle

   1 review

   vip
   2.0

   1 review

   Dined on 4 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Having been to this restaurant a number of times before I was extremely disappointed on this occasion especially as I had specifically chosen this restaurant for a group of 10 friends Never before have we received such dismal service. Our waitress clearly hadn’t separated our appetizers from our mains and some of us were received mains before the appetizers and others had their main dishes without rice or noodles for over 10 minutes. The most disappointing element was that on speaking to the manager there was no apology or accountability taken but we were made to feel like we were in the wrong for expecting our main to come before soup or with the accompanying rice etc. Not only that but the looks we were then given from one of the other waitresses were atrocious as was the fact she and the manager thought it appropriate to discuss us and giggle with earshot. All in all a distasteful experience despite the quality of the food.
   

   Man's MarketResponded 7 days ago

   Cheryl, Thank you for your review! We do apologise that our service style was not communicated effectively and it appears there misunderstanding. We appreciate your feedback and outlining areas we can improve on. We will certainly look into these and make any changes necessary. Our concept is about sharing and none of the categories on the menu is set up as starters, mains etc As promoted on our ordering 'Feed Me' cards, "dishes are served when ready and should you want any dishes as starter, please to let us know" We did attempt to discuss this with you but we were met with a argumentative response. Our staff are only human and deserve to talked to with respect regardless to the situation. We thank you for giving us an opportunity and we hope we can welcome you back in the future.
   

   1 person found this helpful

   Report
4. E

   Emma

   Yorkshire

   1 review

   4.0

   1 review

   Dined on 4 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely food. We got the lunch deal which was well worth the money! Strange way of ordering but seemed to work.
   

   Man's MarketResponded 7 days ago

   Emma, Thank you for your review and glad you enjoyed our Lunchtime Meal Deal. Look forward to welcoming you back again soon and hopefully try our al a carte menu.
   

   Is this helpful?

   Report
5. C

   Craig

   County Durham

   3 reviews

   5.0

   3 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing and staff were great. Thanks again!
   

   Man's MarketResponded 6 days ago

   We appreciate the glowing review and look forward to welcoming you back again soon.
   

   Is this helpful?

   Report
6. A

   Amber

   Yorkshire

   1 review

   2.0

   1 review

   Dined on 30 November 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   I have been here before with my uni girls and it was fantastic (couple years ago) went for a date day for bottomless brunch today and was really disappointed. The dim sum sharing platter wasn’t great, the satay chicken was very rubbery and didn’t taste great. Along came our main, crispy chilli beef and noodles - fried batter, noodles beef and no flavour. The salt and pepper chips that come as a side are covered far too much in Chinese 5 spice which was really off putting and made us both feel sick to the point we asked one of the waiters to clear our table and for the bill. We had been there approx 1 hour. The only saving grace was that we were given a 50% discount so it only cost us £47.95 for one persons brunch however we won’t be returning as this experience completely ruined our date day and we ended up just travelling home due to both feeling unwell.
   

   Man's MarketResponded 6 days ago

   Amber, We apologise your recent experience wasn't enjoyable and didn't live up to your previous visit. We appreciate the feedback and shall investigate your comments to enable us to put improvements in place. We hope you can give us another opportunity in the future. Kind Regards, Mans Market
   

   Is this helpful?

   Report
7. R

   Raymond

   Yorkshire

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, excellent value and arrived quickly. The staff were very nice and the overall experience was brilliant. I will definitely come back!
   

   Man's MarketResponded 6 days ago

   RaymondThank you for your kind review! We truly appreciate your feedback and look forward to welcoming you again soon
   

   Is this helpful?

   Report
8. S

   Simone

   Yorkshire

   5 reviews

   5.0

   5 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always beautiful fresh food With a slight twist on Chinese food as you know it
   

   Man's MarketResponded on 25 November 2024

   Simone, We appreciate your review and kind words. Look forward to seeing you again soon
   

   Is this helpful?

   Report
9. D

   David

   Yorkshire

   12 reviews

   5.0

   12 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great lively atmosphere with good food and great service…loved it
   

   Man's MarketResponded on 25 November 2024

   We are thrilled you loved your experience with us! Look forward to seeing you again soon
   

   Is this helpful?

   Report
10. m

    maxine

    Yorkshire

    1 review

    5.0

    1 review

    Dined on 22 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    A group of us went for my birthday. The food is great for the money ,lovely cocktails ,service is good although some young staff could have been a bit friendlier. We would visit again
    

    Man's MarketResponded on 25 November 2024

    Maxine, Thank you for your review and rating. Great to hear you had a great experience to celebrate your birthday.
    

    Is this helpful?

    Report