Malibu Kitchen at The Ned London

Review summary

1. S

   Stephen

   Gloucestershire

   9 reviews

   5.0

   9 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and the service were so good: 10/10. A fantastic place for lunch.
   

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2. S

   Sally

   London

   3 reviews

   vip
   2.0

   3 reviews

   Dined on 13 November 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Tasteless eggs all around and avocado wasn’t fresh
   

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3. B

   Bhavana

   London

   48 reviews

   vip
   1.0

   48 reviews

   Dined on 9 October 2024

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   The maitre D/ manager needs a serious “attitude adjustment”. I made a booking for a business lunch I was hosting, and put a note requesting a low table/booth as one of the guests has a bad back and asked that my booking be cancelled if it was not possible to reserve a booth. When my colleague and I arrived, we were shown to a high table and I immediately mentioned my request. The manager said it was not possible to guarantee a booth and I responded why was my booking not cancelled then? I pointed to a free empty booth and asked why we couldn’t have it and was told booths are on a “first come, first serve” basis only. We pointed out that it didn’t make sense that we couldn’t reserve a booth, and yet it seemed like some people had as the diners were not there. The manager said the diners were there, they just weren’t at the table yet (!!). My colleague and I sat at the high table and were annoyed at this unnecessary unpleasant attitude and lie - it was clear it was an empty table! My colleague commented that the bad attitude was because of our skin colour but I thought it may just be the manager’s general attitude so let's leave it. The waiter (same skin colour as us) came to ask us if we wanted drinks and I mentioned to him that we were put off by the experience so far and explained what happened with our request to him. He said the booth was being reserved for VIPs but that he could talk to his manager gesturing towards the same person with the condescending attitude. I told him to leave it as it’s the same person who told us the booth was already taken by (invisible) guests. Our guests arrived and 30 mins into our booking time, the booth was still empty. I saw the manager and waiter in conversation looking at us. Then, the waiter came to ask if we still wanted to move (we did), so the manager clearly was way too obnoxious to come and talk to us herself. Checking the names of those who left negative reviews recently, maybe my colleague was on to something.👎
   

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4. P

   Priya

   London

   1 review

   3.0

   1 review

   Dined on 1 October 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 1

   This has happened twice now that I specifically requested the sofa table and it has not been taken into consideration. Quite disappointing since I had requested it. With a formal client breakfast it is not convenient to sit on those stools for a long time. I'll not be considering booking again.
   

   2 people found this helpful

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5. E

   Emma

   London

   1 review

   4.0

   1 review

   Dined on 12 August 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great staff, we requested for a booth as one of the guests has bad back and they made sure we are seated in standard seating. Thank you, we really appreciate it.
   

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6. OT

   OpenTable Diner

   London

   1 review

   2.0

   1 review

   Dined on 25 July 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Eggs taste of vinegar Slow service Poor Staff attitude It’s far too expensive for what you get I will never go back
   

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7. OX

   OXFoodie

   Oxford

   16 reviews

   5.0

   16 reviews

   Dined on 22 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had brunch on Saturday. Very good range of menu. Atmosphere is great, and staff are very friendly and helpful !
   

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8. OT

   OpenTable Diner

   London

   6 reviews

   vip
   5.0

   6 reviews

   Dined on 20 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Nice place to be when sun is shining
   

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9. MM

   MyaM

   London

   3 reviews

   vip
   3.0

   3 reviews

   Dined on 13 June 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Good service but very small portions for its prices so not much value for money.
   

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10. TC

    TatjanaC

    London

    4 reviews

    3.0

    4 reviews

    Dined on 5 June 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Business lunch which inexplicably I had to book for 11:30am but no offer of the brunch menu. The place was empty apart from 2 other tables so we could have had the 12pm slot. There is 5 minute late tolerance policy, penalties for cancelling (despite the huge demand for tables) and a time limitation for your table. All of this takes some pleasure out of dining, regardless of the purpose, puts a lot of pressure on the customer. And it isn't cheap... the food is beautifully presented but portions are small so, if you have a bigger appetite, a main course will not be enough. You will need to order starters and side dishes. If you're on a diet or into healthier foods, it is perfect. Pleasant buzzy atmosphere, quick and friendly service made it alright but it's nothing special as you'd expect for the booking fuss and prices.
    

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