Magic Hour Rooftop Bar & Lounge

Review summary

1. M

   Melanie

   Houston

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Rated the food 5 stars because we didn’t order anything. I feel like this place is a catfish. It looks nice online but then it’s pretty basic in person. They have all these rude men working and trying to guide you when it’s literally dead af.
   

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2. J

   Jesse

   New York City

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   The host wasn’t present at the entrance. We pre orderd a bottel of champaign, this came with plastic champaign classes. They totally forgot us after we were seated. And it was cold. The view was nice!
   

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3. A

   Amanda

   Little Rock

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   First timers to NYC.. we had brunch due to having a minor in our party.. the location was easy, getting into the actual eating area was adventurous and fun. Service was great, food was great. Be aware the seating is unconventional, low with no seatback and the prices are 💲💲. Would recommend.
   

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4. N

   Natalia

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Un lugar muy bonito muy tranquilo muy buena atención
   

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5. J

   Jason

   VIP

   Greater Boston

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   The seating is weird. You have to eat from these little tables that are designed for a club not food.
   

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6. L

   Lois

   VIP

   Houston

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Was not at all like posted online. I could not understand Rooftop, could not see anything. We were seated in a corner with not enough chairs for our party. Waiter took no drinks orders, sat down a stack of glasses with lipstick prints on them and a pitcher of water then came back and took one of the glasses ignoring us completely. Music soooooo loud finally got up and left.
   

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7. D

   Danielle

   New York City

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   The main area was inaccessible due to a holiday party and that was the whole reason we came.
   

   Magic Hour Rooftop Bar & LoungeResponded 4 days ago

   Hi Danielle, We completely understand how frustrating it can be to miss out on part of the venue due to a private event, especially during the holiday season. We’d love to welcome you back during one of our Saturday or Sunday brunches, and we hope you'll give us another opportunity to provide you with the experience you were hoping for.
   

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8. F

   Fred

   New York City

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had a 5pm reservation and were the first people to get into the restaurant and at first was led to a table right next to the cashier when there were plenty of empty tables available. First red flag. They changed our table when asked which was fine. Then we asked about the Christmas photo opportunities that was advertised online. Apparently that was feasible because of a corporate event which was unfortunate because that was the main reason why I picked this particular restaurant. Then I ordered mozzarella sticks and my friend ordered shrimp tacos and two cocktails. The mozzarella sticks came out in a timely manner but I had to go to the register to tell the waitress that the shrimp tacos hadn’t arrived to the table because no one came to check with our table to see if we were ok. SMH. By the time the shrimp tacos arrived I had already finished my mozzarella sticks. The whole experience was not what was advertised on social media. I felt catfished and would never patronize this establishment again.
   

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9. K

   Katie

   Greater Boston

   1 review

   3.0

   1 review

   Dined on 8 December 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Cool setup and views. The service was terrible and bland. They forgot to put in my food so my order finally came out when everyone was done. They were not busy.
   

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10. M

    Mark

    Cleveland

    1 review

    1.0

    1 review

    Dined on 8 December 2024

    1. Overall 1
    2. Food 3
    3. Service 2
    4. Ambience 1

    The Christmas decor is not what it used to be nor what is advertised on the website. Ordered the boozy hot chocolate and it was delivered at same time as the bill and was cold. The food was also cold and average at best. Overall, what used to be a great brunch has turned into a really poor experience.
    

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