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Maggiano's - Richmond, Richmond, VA

Maggiano's - Richmond

4.1
4.1
4757 Reviews
$30 and under
Italian

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2 people
7:00 pm
Booked 105 times today
  • Good for special occasions
  • Good for groups
  • Fancy
Join us for lunch or dinner at Maggiano's Short Pump Town Center and savor the rich flavors of Italian-American dishes inspired by Nonna’s traditional recipes. Our Richmond restaurant is known for being inside Short Pump's unique outdoor mall experience and specializing in serving large parties up to 20 people in our main dining room and private event rooms that are perfect for weddings, business meetings, holiday parties, and large family gatherings. Visit us at 11800 West Broad St. or book your reservation today!
Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Italian, American
  • Hours of Operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Phone number
    (804) 253-0900
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive Chef
    Tim Parker
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating & serving utensils. Please call (804) 253-0900 to schedule your delivery.
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Regional Sales Manager: (804) 253-0910
  • Area
    Short Pump
  • Parking details
    Our Guests may use valet or park in the public lot.
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine

What 4,757 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 4.2Food
  • 4.3Service
  • 4.2Ambience
  • 3.9Value

NoiseModerate

Loved For

  • Richmond

    Child-friendly

  • Richmond

    Good for groups

  • Richmond

    Good for special occasions

Review summary

AI-generated from verified diner reviews
Maggiano's in Richmond offers "excellent food" and "outstanding service" in a warm, festive atmosphere. Diners rave about the attentive staff, especially Nello and Desiree, who enhance the family-style dining experience. Highlights include zucchini frittes, mozzarella sticks, and mushroom ravioli. While some note occasional service delays, the overall dining experience remains memorable and delightful.

4,757 Reviews
  1. Cindy

    Richmond

    8 reviews

    5.0

    8 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent waiter! Attentive, but not intrusive. Food was delicious. Quiet anniversary celebration.

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  2. Reginald

    VIP

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very nice family luncheon! Our waiter David was excellent! Meal was served in a timely manner!

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  3. Mary

    Richmond

    1 review

    3.0

    1 review

    Dined 4 days ago

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 2
    This is are Christmas Eve restaurant of choice for the last 4 years. Unfortunately this year was a disappointment. Our food was cold, no silverware and we were seated in a dark corner. Honestly, I had to use my phone to see the menu. I understand it was Christmas Eve and the restaurant was full, but I spent way too much money for our experience. We will go again next year, hopefully it was just a bad night and possibly they were short handed.

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  4. Elizabeth

    VIP

    Richmond

    11 reviews

    5.0

    11 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    We always have a good time here, but I wish they would bring back the family style menu from November 2024. There were way more options, and the options were better.

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  5. Shaunda

    Richmond

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I had a grand time! The experience was exactly what I expected.

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  6. Anita

    Charleston

    4 reviews

    5.0

    4 reviews

    Dined on 21 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server, Jenny, on Saturday night was wonderful. Food was delicious. Our annual Christmas Richmond trip found a new restaurant.

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  7. Dennis

    VIP

    Charleston

    3 reviews

    3.0

    3 reviews

    Dined on 21 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Never heard of an Italian Restaurant that doesn’t serve meat sauce or bolognese as well as minestrone soup. I know they changed their menu but, deleting those 2 items makes no sense. Will now enjoy meat sauce or bolognese and minestrone at every other Italian Restaurant out there.

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  8. Jackie

    VIP

    Richmond

    6 reviews

    5.0

    6 reviews

    Dined on 21 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The menu seems to have been reworked and the new additions were delicious. The server however was the star. David was warm and welcoming he got everything exactly right, very efficient he made the experience that much better.

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  9. Michelle

    Richmond

    1 review

    3.0

    1 review

    Dined on 21 December 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3
    We were with a party of 8 for a holiday celebration. The food was good. We ordered the duo dinner, which comes with an appetizer, 2 classic pasta entrees and dessert for $59. Calamari was delicious, the baked ziti was okay and the chocolate cake was very good. However service was so slow. We had a 2:00 reservation, and were seated once all party arrived at 2:12 PM. The waitress was friendly and knowledgeable about the menu. Cocktails were slowly coming out. We all ordered, we were eating and at 4:00, One person had to leave ask for her check early got it and left. The rest of us continued eating and a few people had ordered entrees. So we wait, wait and wait and wait. Finally we saw our waitress and she said I'm going to get your Togo food and checks...We actually stayed another 2 hours before we got the checks and food. The manager said she would discount our meals but didn't and we complained and some got discounts and others did not. It was a mess...we left around 6 PM, exhausted, and disappointed by the poor service we received. We still gave our waitress a tip but it was the kitchen, bartender and manager that made our dining experience not so pleasant. If you're short staffed then don't take so many walk-in and require reservations during the holidays.

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  10. Richard

    VIP

    Richmond

    201 reviews

    2.0

    201 reviews

    Dined on 18 December 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 4
    Our rigatoni vodka was bland and the noodles seemed off. My wife’s branzino tasted as if it was defrosted. My veal chop parmigiana overcooked and a scant amount of red sauce. Been here many times but seems quality of food is lacking!

    Is this helpful?

FAQs

Maggiano's - Richmond is rated 4.1 stars by 4757 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 105 times today
Google Map for Maggiano's - Richmond

11800 West Broad Street, Richmond, VA 23233

Additional information

  • Area
    Short Pump
  • Hours of Operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, American
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Our Guests may use valet or park in the public lot.
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive Chef
    Tim Parker
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine
  • Phone number
    (804) 253-0900
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating & serving utensils. Please call (804) 253-0900 to schedule your delivery.
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Regional Sales Manager: (804) 253-0910
  • Privacy policy
  • Terms of Use
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  • Cookie Preferences
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