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Maggiano's - Richmond, Richmond, VA

Maggiano's - Richmond

4.1
4.1
4740 Reviews
$30 and under
Italian

Make a booking

2 people
7:00 pm
Booked 87 times today
  • Good for special occasions
  • Good for groups
  • Good for business meals
Join us for lunch or dinner at Maggiano's Short Pump Town Center and savor the rich flavors of Italian-American dishes inspired by Nonna’s traditional recipes. Our Richmond restaurant is known for being inside Short Pump's unique outdoor mall experience and specializing in serving large parties up to 20 people in our main dining room and private event rooms that are perfect for weddings, business meetings, holiday parties, and large family gatherings. Visit us at 11800 West Broad St. or book your reservation today!
Private dining

Private dining

Book your next event with us

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Italian, American
  • Hours of Operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Phone number
    (804) 253-0900
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive Chef
    Tim Parker
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating & serving utensils. Please call (804) 253-0900 to schedule your delivery.
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Regional Sales Manager: (804) 253-0910
  • Area
    Short Pump
  • Parking details
    Our Guests may use valet or park in the public lot.
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine

What 4,740 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 4.1Food
  • 4.3Service
  • 4.3Ambience
  • 3.9Value

NoiseModerate

Loved For

  • Richmond

    Child-friendly

Review summary

AI-generated from verified diner reviews
Maggiano's in Richmond offers a delightful dining experience with "excellent and attentive service" that guests rave about. The restaurant is known for its "exceptional zucchini frittes" and standout dishes like mushroom ravioli. Despite occasional reservation hiccups, diners appreciate the "consistently good food" and the personable staff that make occasions memorable.

4,740 Reviews
  1. Chai

    Washington DC

    1 review

    5.0

    1 review

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Maggiano’s in Richmond, VA, gave us a truly unforgettable family-style dining experience, thanks to their warm atmosphere, delicious food, and the exceptional service from our waiter, Nello! We started with the mozzarella sticks and truffle honey ricotta—and let me tell you, they were both absolutely amazing. The mozzarella sticks were perfectly crispy on the outside, with melty cheese inside that was pure comfort food bliss. The truffle honey ricotta was a delightful combination of creamy richness and a touch of sweetness, paired perfectly with the crusty bread. These appetizers set the tone for an incredible meal. Our group began as four, but by the end of the evening, we grew to eight people. The staff didn’t miss a beat, seamlessly accommodating our last-minute additions with a smile and efficiency. It was such a relief, and we couldn’t have been more grateful for how effortlessly they handled it. Nello, our waiter, was the real MVP of the evening. He didn’t push specific dishes but made us feel confident in all of our choices, letting us know we had made excellent picks. His enthusiasm, attentiveness, and genuine warmth made us feel so well cared for throughout the entire meal. He managed our table with ease, making sure every person—new arrivals included—felt welcome and had everything they needed. From the appetizers to the entrees and desserts, the food was flawless, and the portions were perfect for sharing. The experience was elevated by Nello’s encouragement and positivity, making us feel like we’d picked the best dishes on the menu (and judging by how delicious everything was, we probably did!). Maggiano’s Richmond is a must-visit, especially if you’re looking for a dining experience that combines incredible food, outstanding service, and a team that goes above and beyond. We can’t wait to return—and hopefully see Nello again for another amazing evening!

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  2. Rodney

    Las Vegas

    6 reviews

    3.0

    6 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    Portions smaller, but more expensive. Disappointing. We could barely understand the waitress, and she could barely understand us due to language differences. They didn’t have 2 of the beers we asked for from their menu, and took a long time to get them delivered.

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  3. Jeffrey

    Richmond

    87 reviews

    5.0

    87 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food, outstanding service, and a uniquie interior decor. The dinner at Maggiano's was another excellent experience.

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  4. Nick

    Orlando

    1 review

    3.0

    1 review

    Dined on 8 November 2024

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 5
    The server added 30$ to her tip by changing a 2 to a 5.

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  5. Alanna

    Richmond

    1 review

    1.0

    1 review

    Dined on 19 October 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Do not use open table to book your reservation, they will call and cancel. I made my reservation through open table, and then I called the restaurant to confirm. The hostess confirmed my reservation and then 12 minutes later the general manager called and cancelled my reservation saying that open table allowed the restaurant to overbook and they did not have a table for me. When I said I called and confirmed with the hostess, he said, "She probably didn't even look" Poor training, poor management, why do they use OpenTable if they are incapable of managing it with their internal system. Ridiculous.

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  6. Gary

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on 4 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    10/10! The experience was absolutely amazing! I made reservations for a birthday / anniversary dinner and Maggiano’s exceeded my expectations. The complimentary bread was warm and fresh.. the drinks were also perfect. I had a Blackberry Bourbon sour and my lady enjoyed 2 Amaretto sours! For the appetizer, we enjoyed the Spinach and Artichoke Dip which was beautifully plated and hot, like we like it! Next, we enjoyed Shrimp Alfredo and the Mushroom Ravioli! That darn mushroom ravioli was an absolute hit — coming back specifically for that and also our server, Desiree! She was so personable and made my lady feel so happy for her birthday — We felt like we were her only table THAT DAY. She was extremely attentive and kind. Kudos to her for making this forever our spot to celebrate occasions! 👍🏾 Lastly, almost forgot.. GET THE BUTTER CAKE! It was amazing!!! Also enjoyed the crème brûlée. All food items were 10/10. And drinks. And service. (Just so we’re clear.)

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  7. Barbara

    Richmond

    31 reviews

    vip
    5.0

    31 reviews

    Dined on 29 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was great as always. Nice date night spot

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  8. Darren

    Richmond

    1 review

    1.0

    1 review

    Dined on 22 September 2024

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 5
    The food has really gone downhill and very very pricey. Very disappointed

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  9. David

    Richmond

    8 reviews

    3.0

    8 reviews

    Dined on 21 September 2024

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 5
    Even though we had a confirmed reservation through OpenTable Maggiano's could not find our reservation. Luckily, we didn't have to wait long as we had an early reservation.

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  10. Tomica

    Philadelphia

    25 reviews

    vip
    4.0

    25 reviews

    Dined on 11 September 2024

    1. Overall 4
    2. Food 5
    3. Service 1
    4. Ambience 5
    Our food was delicious! I loved the eggplant Parmesan. The only downside to our experience was our waiter not being attentive. It wasn’t even crowded and she was not checking on us to see if we needed anything. My friend’s glass of soda was empty, we needed straws and napkins. The guy who brought over our entrees was nice enough to get us some paper napkins. Overall, the food was good, so I will return to Maggiano’s.

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FAQs

Maggiano's - Richmond is rated 4.1 stars by 4740 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 87 times today
Google Map for Maggiano's - Richmond

11800 West Broad Street, Richmond, VA 23233

Additional information

  • Area
    Short Pump
  • Hours of Operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, American
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Our Guests may use valet or park in the public lot.
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive Chef
    Tim Parker
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine
  • Phone number
    (804) 253-0900
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating & serving utensils. Please call (804) 253-0900 to schedule your delivery.
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Regional Sales Manager: (804) 253-0910
  • Privacy policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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