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Maggiano's - Richmond, Richmond, VA

Maggiano's - Richmond

4.3
4.3
4741 Reviews
$30 and under
Italian

Make a booking

2 people
7:00 pm
Booked 31 times today
  • Good for special occasions
  • Good for groups
  • Romantic
Join us for lunch or dinner at Maggiano's Short Pump Town Center and savor the rich flavors of Italian-American dishes inspired by Nonna’s traditional recipes. Our Richmond restaurant is known for being inside Short Pump's unique outdoor mall experience and specializing in serving large parties up to 20 people in our main dining room and private event rooms that are perfect for weddings, business meetings, holiday parties, and large family gatherings. Visit us at 11800 West Broad St. or book your reservation today!
Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Italian, American
  • Hours of Operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Phone number
    (804) 253-0900
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive Chef
    Tim Parker
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating & serving utensils. Please call (804) 253-0900 to schedule your delivery.
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Regional Sales Manager: (804) 253-0910
  • Area
    Short Pump
  • Parking details
    Our Guests may use valet or park in the public lot.
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine

What 4,741 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.4Food
  • 4.4Service
  • 4.3Ambience
  • 4Value

NoiseModerate

Loved For

  • Virginia

    Most Booked

  • Richmond

    Good for groups

  • Richmond

    Romantic

  • Richmond

    Good for special occasions

  • Richmond

    Most Booked

Review summary

AI-generated from verified diner reviews
Maggiano's in Richmond offers an inviting atmosphere and delightful Italian cuisine. Despite occasional delays due to high demand, patrons appreciate the "outstanding service" and "delicious food." Standout staff members like Melissa, Ana, and Nello enhance the dining experience with their attentiveness. It's a "must-visit" for memorable occasions.

4,741 Reviews
  1. Marie

    Charleston3 reviews

    4.0

    Dined 2 days ago

    1. Overall 4
    2. Food 2
    3. Service 5
    4. Ambience 4
    The food was not great. It was ok, so not worth the cost. Last time the food was amazing so we were very disappointed. The service was the best.

    Is this helpful?

  2. Barbara VIP

    Richmond32 reviews

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful as always! Service prompt and food great

    Is this helpful?

  3. Tomica VIP

    Richmond28 reviews

    5.0

    Dined 5 days ago

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    My blackened salmon was delicious but it was a little spicy from the peppers. Overall, everything was good.

    Is this helpful?

  4. Ryan

    Western NC5 reviews

    4.0

    Dined on 1 March 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    The wait for food was a long time and apps came very far apart. The service was fantastic, Melissa was on top of things, just super busy.

    Is this helpful?

  5. Robert

    Richmond10 reviews

    2.0

    Dined on 28 February 2025

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    We used to go to Maggiano's for years almost every Friday. A President was brought in last year and he changed everything not to our liking. Yesterday we further found out that the General Manager and Chief Chef left and more changes not to our liking. We left the restaurant without eating or drinking anything and most likely will not return.

    Is this helpful?

  6. OpenTable Diner

    Richmond2 reviews

    5.0

    Dined on 27 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Overall great experience but I wish they had more happy hour food options and would bring back the buy one, take one deal

    Is this helpful?

  7. Emani

    Richmond1 review

    1.0

    Dined on 23 February 2025

    1. Overall 1
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was cold and there were a lot of complaints. But management handled everything very well, and our server was amazing. Really was just the kitchen behind due to the crowd

    Is this helpful?

  8. Melissia

    Richmond7 reviews

    4.0

    Dined on 23 February 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    It was a very busy night, so service was a little slow and cramped, but the food was good.

    Is this helpful?

  9. Elle

    Washington DC2 reviews

    1.0

    Dined on 19 February 2025

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    We had reservations for 8:45. It took ten minutes to be seated. And after sitting for another 15 minutes, I decided to walk back to the front to signal the hostess that no one had come to greet us , or offer water etc. the restaurant was practically empty. Only three seated parties. One was roughly 8 patrons, the other 4. We waited so long for our food I ask for boxes to take it to go. I told the waitress to bring the boxes and the check. She only brought the boxes and after another ten minutes I had to track down another waitress to ask for the check. By the time our baby was fussy and I was completely over the experience. Our first time here together so I wish it was Better. We ordered garlic bread for the appetizer and 2 pastas, a kids meal, and the pasta deal came with a dessert. Final bill was $100. Service was terrible. Bread was over cooked. Pasta was pretty good.

    Is this helpful?

  10. David

    Richmond3 reviews

    5.0

    Dined on 16 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very nice staff from the front door to the waitress who was outstanding. Then the food was as good as expected for a fair price.

    Is this helpful?

FAQs

Maggiano's - Richmond is rated 4.3 stars by 4741 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 31 times today
Google Map for Maggiano's - Richmond

11800 West Broad Street, Richmond, VA 23233

Additional information

  • Area
    Short Pump
  • Hours of Operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, American
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Our Guests may use valet or park in the public lot.
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive Chef
    Tim Parker
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine
  • Phone number
    (804) 253-0900
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating & serving utensils. Please call (804) 253-0900 to schedule your delivery.
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Regional Sales Manager: (804) 253-0910
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