Madison Restaurant

Review summary

1. C

   Catarina

   London

   18 reviews

   vip
   3.0

   18 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Nice restaurant ambiance and lovely views of London. The service was generally speedy and polite but things like not topping up anyone’s water once during a 2hr period or serving a whole bottle of wine between 4 glasses and straight away asking if wanted a second one, leave a distasteful mark. The food was very average and for the price point (although I understand you’re paying for the location) quite poor. I was essentially served a slice of smoked salmon on a plate and a very low quality piece of steak with no sides for £46 plus 15% SC.
   

   Is this helpful?

   Report
2. S

   Sophie

   London

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a beautiful place great staff and food was very tasty highly recommend
   

   Is this helpful?

   Report
3. S

   Sadia

   London

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The tuna starter and chicken tenders were very good. We went for the sirloin steak option and found it odd that a potato side wasn’t offered within the price. I can understand charging for greens and salad but surely a steak should come with some form of potato as standard at those prices. Service was very good, attentive without being intrusive. The mocktails were forgettable and a few more soft drink options would be better. The restaurant had a nice ambience but the toilets looked very tired in comparison. Great that the restaurant has a halal menu option which will probably ensure that I visit again but i will choose other options next time.
   

   Is this helpful?

   Report
4. D

   Derek

   London

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The service at this restaurant is very good and dining with a view over St Paul's Cathedral was a nice experience. The service you could not really fault and the staff were very attentative. The food was very good however I would not describe the menu as outstanding and although the location merits a premium it is very expensive for what you get. The 15% gratuity added is too high but I paid it because the staff were good and it was a special occasion for us and the staff went that extra mile because of it. The real downside was my wife had a very upset stomach 15 minutes from leaving the restaurant and suffered this for most of the afternoon. She put it down to the beetroot starter that she had, so this took the shine off the meal hence the reserved review. Done it once wouldn't do it again.
   

   Is this helpful?

   Report
5. A

   Atif

   London

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 2

   So i had very vip guest who I recommended this restaurant for the first time. My surname is khan and it’s obvious i will not eat pork. When ordered i mentioned no alcohol or pork. When ordered the grilled chicken main course. It came with ham. I did not call the manager as it would cause a massive issue with my guest who flown is a very high class influencer Doctor in Saudi Arabia. I cannot believe this happened? I have never witnessed this before but rest assured I will share my bad experience with people I know. This should be investigated and I should get a full refund.
   

   • 

   Is this helpful?

   Report
6. M

   Matthew

   Hertfordshire

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ate at Maddison to celebrate my birthday, we had a lovely time with great food.
   

   Is this helpful?

   Report
7. A

   Alex

   London

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Excellent place with great views and if the weather is nice an even better experience
   

   Is this helpful?

   Report
8. T

   Tamika

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My dining experience was amazing. They were so accommodating bc my daughter has food allergies. The service was outstanding as well as the hospitality. They went over and beyond. We had an epic time celebrating my mom’s 70th birthday.
   

   Madison RestaurantResponded 4 days ago

   Thank you for the rating! We're delighted to know you had a great experience with us. We look forward to serving you again soon. Best regards,
   

   Is this helpful?

   Report
9. T

   Tamara

   London

   3 reviews

   5.0

   3 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   We got the timeout deal for £29 each. It included a 3 course meal and a glass of Prosecco. The food was so good, the seabass for a main was a strong 9/10. I will be coming back!
   

   Is this helpful?

   Report
10. S

    Sally

    London

    1 review

    5.0

    1 review

    Dined on 16 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We booked the restaurant for a birthday celebration, my only disappointed was that I had brought my son a cake and was not allowed to light the candle and have the cake. It would have been nice to have shared this when I booked. Whilst you did provide a plate with happy birthday on and a small brownie it was a nice gesture.
    

    Is this helpful?

    Report