Lumière Brasserie

Review summary

1. J

   Judy

   VIP

   Los Angeles

   146 reviews

   1.0

   146 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 2

   A real shame. When you walk in, it’s impressive then everything goes downhill . This was our anniversary and we live in the area and thought we’d try something new to us. Lumiere was a very bad choice. We got the seafood tower - tasteless. Bad. Nothing on there from the shrimp to the tiny oysters had any flavor at all. The small size drinks were completely unimpressive so then I looked forward to our entrees. Oh my gosh… to begin I ordered the chicken breast with veggies and morel mushrooms. What I got was a thigh and leg ( very small and because I asked for fry’s instead of their other potato, I did not have the sauce, veggies or mushrooms. Then what happened was a joke. I told the server and what she brought was one tablespoon of sauce two small asparagus and two tiny mushrooms. The chicken was so dried out that I couldn’t even swallow it. Uneatable. The entire thing from start to finish was awful. Ruined our anniversary dinner. The server was a happy person and was happy to help but she couldn’t change the lousy food. Even down to misinformation in the menu! Don’t write chicken breast ( white meat) and serve a small thigh and leg ( dark meat)!!! Dishonest. Do you really think customers don’t notice? And serve fresh items on your seafood tower, not frozen, defrosted items with no flavor! If the seafood was fresh, why was it all tasteless?
   

   Lumière BrasserieResponded 1 day ago

   Dear Judy, First and foremost, I want to sincerely apologize for the experience you had at Lumiere. I am truly sorry that your anniversary celebration was marred by the issues you encountered, and I understand your frustration. This is not the level of quality or attention to detail we aim to deliver. We take feedback like yours very seriously. I will be personally addressing the discrepancies in the menu description and working with our kitchen team to ensure that all dishes are served as advertised and to the highest standard of quality. Once again, I am truly sorry for the disappointment you experienced, and I appreciate you bringing this to our attention. We will do everything in our power to make sure this does not happen again. Kind regards, Restaurant Manager Lumiere
   

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2. U

   Uwe

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Es wurde ein Weihnachts angeboten, dass nicht im Preis-Leistungs-Verhältnis entsprach. Das Restaurant hatte keine Atmosphäre, geschweige eine weihnachtliche Atmosphäre. Die Klimaanlage war zu kühl eingestellt.
   

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3. J

   Jaclyn

   San Diego

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Thank you for the great christmas lunch! Food was great and the atmosphere was warm and welcoming
   

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4. B

   Beryl

   VIP

   New York City

   16 reviews

   5.0

   16 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food great service Great hamburger good pistachio pear salad
   

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5. L

   Luisa

   Philadelphia

   22 reviews

   5.0

   22 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Super way to sirens Christmas morning. Our sever was wonderfully attentive
   

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6. E

   Erika

   Los Angeles

   23 reviews

   4.0

   23 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was AMAZING! Well worth the price! The service was slow and they forgot our drinks and to check on us for long period of times. Otherwise, it was great!
   

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7. A

   Ashley

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food , Evette for our server was absolutely amazing.
   

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8. A

   Audrey

   Los Angeles

   18 reviews

   4.0

   18 reviews

   Dined on 20 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   For a lighter (relatively speaking) meal, the onion soup has long been a go-to, and the steak tartare will now be likewise — glad I tried it.
   

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9. B

   Ben

   Austin

   5 reviews

   4.0

   5 reviews

   Dined on 17 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We came in at 9 PM on a Monday for our anniversary, so the place wasn't very busy. The waitstaff was incredible! Our server was warm and helpful, and shared some great history about the hotel and the area. His suggestions were on point and the cocktails were strong. We felt right at home even though they were closing soon. The shared plates were amazing, especially the chicken liver mousse with olive oil jam. I would eat this every day of my life if I could afford it. Absolutely perfect. Their French onion soup was also the best I've ever had. To our server's credit, he did recommend the pork chop but I was in the mood for the bouillabaisse instead, curious to see if it could live up to the legendary, god-tier bouillabaisse at PK Oyster Bar in Vegas. I set myself up for disappointment. Too thin for my taste, too little seasoning. The steak frites plate was solid, if a little overcooked. Fries and broccolini were great though. We'll definitely be back and take the staff's advice on entrees next time! (Side note: Lumiere management, if you're reading this: you're on the verge of greatness if you can get your bouillabaisse recipe anywhere near Oyster Bar's level. More saffron, a bit of cream, and some spice. That bowl is one of the best meals on the planet and no restaurant in LA has been able to nail it down.)
   

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10. M

    Melinda

    San Diego

    4 reviews

    5.0

    4 reviews

    Dined on 15 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our group of four had a sampling of dishes, and all were excellent and cooked to perfection - braised short ribs, French onion soup, broccolini side, Bibb lettuce and Wedge salads, shrimp cocktail (with perfectly plump shrimp and perfectly balanced cocktail sauce), and fries with one of the best aioli I have had in a long time. We will certainly return!
    

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