Loula's

Review summary

1. B

   Bekah

   Vancouver

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   I really enjoy the ambiance and food at Loula’s. Service is always great! However the music was soooo very loud on Friday night, it was nearly impossible to hear my partner. If it had been a bit less noisy, it would have been a much better experience!
   

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2. T

   Tania

   Vancouver

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 1
   3. Service 5
   4. Ambience 5

   Been there last year and food was amazing and fresh. This time the food looked unappealing. Soggy potatoes. Not crispy or fresh tasting. Very burnt soft tops. Greek salad was half the amount and looked and tasted like it was in the fridge several days. Definitely not freshly made. The only fresh part was the onions and feta. Very disappointed as I was looking forward to a delicious dinner. Staff were great as usual but the food was absolutely terrible. I would be embarrassed to serve the quality that I had yesterday.
   

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3. CG

   ChristineG

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time! The food was delicious and the service was top notch. My picky 12 year old eater was very happy with his dinner. We will go back for sure!
   

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4. E

   Emma

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a fun gorgeous setting with amazing food and great drinks.
   

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5. S

   Sara

   Vancouver

   1 review

   2.0

   1 review

   Dined on 15 February 2025

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   The ambiance wasn’t that great. There was a DJ and that’s it. Way before when the opened there was dancing and singing and breaking plates and stuff but non of that now. It’s just dinner and music like everywhere else
   

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6. S

   Sali

   Vancouver

   1 review

   1.0

   1 review

   Dined on 9 February 2025

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 1

   We had a reservation, but despite the restaurant being nearly empty, we were seated at the worst table—right by the door, where it was cold and uncomfortable. When we kindly asked to switch tables, the manager was incredibly rude! Anyways, we won’t be coming back.
   

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7. R

   Robert

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on 7 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Loved the decore and atmosphere of the place. Is great to eat family style with a group. I personally loved the dip trio and the ragu rigatoni
   

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8. B

   Bianca

   VIP

   Vancouver

   11 reviews

   3.0

   11 reviews

   Dined on 26 January 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   This was really disappointing. I booked Loulas for my mom’s birthday dinner, as she loves Greek. I had been in the beginning of January and had a fun time smashing plates with my friends. When I shared the idea with my mom, she was very excited. Our reservation was for 5:00, and we were sat at the one round table that was in the center of the restaurant…which, at the time, was relatively empty because they had just opened for the night. My mom was hoping for a spot that was away from the door/entrance, because this was such an awkward table. So when I politely asked the host staff/manager, they said that they’d “look into it and see what they could do”. Meanwhile the server came along asking for our orders and nobody followed up regarding the table. The manager essentially ghosted the question. So I got up and asked for a follow-up. His response was “I didn’t want to come to the table and say it in front of your mumma, but there’s nothing we can do”. Then, the server shared that “plates can’t happen until 10 PM for the later reservations because it’s a disturbance to the other guests”. That was never told to me upon booking. I has specifically requested in the booking notes that my mom was hoping to smash plates. If this was a “no go”, I would have expected a follow up on my reservation note as I booked two weeks in advance!! No one said anything to me and it’s not specified on the booking app or their website. The server said “she would see if we could smash a couple in a different area” and, again, I received no follow up. I then addressed the manager again myself, to which he said “they can’t do it” in a very nonchalant manner. I shared that this whole experience has been disappointing, we got pushback for such minor requests and how I had to follow up every time because the staff was continuously ghosting us (we were a very polite table), and he said “we will make sure things are cushy on the way out”…which they didn’t. Very poor management and service.
   

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9. H

   Helen

   Vancouver

   3 reviews

   4.0

   3 reviews

   Dined on 25 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Birthday party. A bit low ceilings would be a great venue either way higher ceilings do noise can travel up. Had to talk really loud Fun lively spot and good food
   

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10. J

    Julia

    Vancouver

    12 reviews

    5.0

    12 reviews

    Dined on 25 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was fantastic but what really stood out, the excellent people who work at LOULA’S. They are friendly and attentive!!!
    

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