Lone Star Cantina

Review summary

1. M

   Melissa

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was amazing, our waitress went above and beyond!
   

   Lone Star CantinaResponded on 12 November 2024

   Dear Melissa, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

   Report
2. M

   Marney

   Toronto

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was a great night. Drinks were delicious, food was good, surprisingly a bit less spicy compared to the old recipes, but still delicious nonetheless. Ambiance was fun, bright, energized and the staff were all lovely, attentive, full of delicious suggestions, and all truly looked to enjoy their love. Management popping by and checking on tables was very nice to see as well.
   

   Lone Star CantinaResponded on 12 November 2024

   Dear Marney, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

   Report
3. J

   Julia

   Toronto

   1 review

   4.0

   1 review

   Dined on 3 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   Food was good but the music was so loud we couldn’t even hear each other talk across the table. I left with a headache.
   

   Lone Star CantinaResponded on 4 November 2024

   Dear Julia, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

   Report
4. T

   Tony

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Popular for a reason! Food is great, prices are reasonable, and the staff are amazing - it’s a little noisy so not really a “ quiet dinner” sort of place but it is a fun place to go on a Friday night
   

   Lone Star CantinaResponded on 30 October 2024

   Dear Tony , we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

   Report
5. R

   Rachel

   Toronto

   2 reviews

   vip
   5.0

   2 reviews

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food here is honestly amazing. The music can be a little loud to have a conversation but it's definitely a lively atmosphere.
   

   • 
   • 

   Lone Star CantinaResponded on 21 October 2024

   Dear Rachel, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

   Report
6. H

   Hol

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined on 19 October 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Our group enjoyed the new menu and ambiance. I especially liked my passionfruit mojito with boba. The server had accidentally brought a passionfruit margarita but was quick to correct. Prices were on the higher side for food portions I thought. Was worth the try but I personally love the OG locations for their free chips.
   

   • 

   Lone Star CantinaResponded on 20 October 2024

   Dear Hol, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
   

   Is this helpful?

   Report
7. J

   Jane

   Chicago

   4 reviews

   2.0

   4 reviews

   Dined on 12 October 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   This was the 2nd time here. Food was rushed out and was cold. Server kept coming to ask if we needed anything and then again said oh my manager is pushing me to leave so can you pls pay your bill!
   

   Lone Star CantinaResponded on 13 October 2024

   Hi Jane, we're sorry to hear your recent visit did not live up to your expectations. Please email us at Whitby@lonestar.ca so we can follow up directly and make this right for you.
   

   Is this helpful?

   Report
8. J

   John

   Toronto

   8 reviews

   3.0

   8 reviews

   Dined on 11 October 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   We have been long time Lone Star patrons, and were not aware of the change to the 'Cantina' in the Whitby location. The new menu is a big step backwards in our opinion, smaller portions and higher prices. The 'modern' decore was like a noisy cafeteria, especially in the large corner booth where it was difficult to have a decent conversation without having to raise our voices. Four of our party of 6 shared fajitas and while the flavour was very good, the portions were much smaller than the original Lone Star we enjoyed in Pickering and the original Whitby location. The $42 'Steak Frites' strip loin was quite small with a handful of shoestring fries. I had the ribs which were very tasty, but for $34 I was expecting more than a half rack. The cole slaw that came with it was yucky. We spoke with the very nice manager who appreciated our feedback. Our server was outstanding and having worked there for 17 years did her best to help us figure out the new menu.
   

   Lone Star CantinaResponded on 12 October 2024

   Hi John, thank you for taking the time to rate your dining experience with Lone Star on Open Table. If you'd like to provide any additional feedback on your visit, please feel free to email us directly at Whitby@lonestar.ca. Thank you, and we look forward to welcoming you again soon!
   

   Is this helpful?

   Report
9. J

   Julie

   Toronto

   5 reviews

   2.0

   5 reviews

   Dined on 3 October 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Unfortunately we had a negative dining experience last night. I booked here to celebrate my son’s 21st birthday, however the service was so poor it dimmed the celebrations. 6 of us received our orders at the same time, then one had to wait over 10 minutes for his meal. The rest of us were taking our last bite as he received his meal. My father ordered a started salad, it arrived after he had completed his main meal, and only after asking about it twice. The diner who got his fajitas last asked for more tortilla shells, they never arrived. We had to ask twice to get our glasses of water refilled before we saw any more water. Overall I don’t think I will be back anytime soon. If you are looking for a great taco meal try SURF in downtown Whitby.
   

   Lone Star CantinaResponded on 7 October 2024

   Hi Julie, we're sorry to hear your recent visit did not live up to your expectations. Please email us at Whitby@lonestar.ca so we can follow up directly and make this right for you.
   

   Is this helpful?

   Report
10. M

    Micheline

    Toronto

    5 reviews

    5.0

    5 reviews

    Dined on 27 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Julessa was amazing!!!!! She was very attentive to our table
    

    Lone Star CantinaResponded on 7 October 2024

    Dear Micheline, we're happy that you enjoyed your experience and look forward to welcoming you again soon!
    

    Is this helpful?

    Report