Lona Cocina Tequileria

Review summary

1. M

   Mike

   Richmond

   14 reviews

   5.0

   14 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was spectacular and great drinks as well. Waiter, Sonny, did an incredible job and made a great experience and more so.
   

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2. B

   Bruce

   VIP

   Chicago

   61 reviews

   1.0

   61 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Went based on time out review. Waitress could have cared less if we were there. Food is very average. Sizzling fajitas were warm, not sizzling and bland. Patron mezcal drinks way too sweet. One couple was FaceTiming loudly and asked the waitress to speak to them and she did nothing. Overall….i would stay away.
   

   Lona Cocina TequileriaResponded today

   On behalf of Lona Cocina, we would like to apologize for the lack of hospitality. I would like to connect with you personally to receive more information about your experience. My personal email is kheyla.grunert@westinftlauderdalebeach .Thank you for your feedback and I look forward to hearing from you.
   

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3. T

   Tea

   Washington DC

   5 reviews

   2.0

   5 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We had one of the worst meals ever. Not one single dish we ordered was done well, from taste to presentation. We left hungry after we paid $168. In addition, the service was really slow and inattentive. Drinks arrived 45 minutes after we were seated. Our server was nowhere to be found. He never cleared the table nor asked why we hadn’t even touched our meals when he brought the check. Service charge of of 18% was automatically added to our check although it wasn’t earned. Not wanting to ruin our day, we just paid the bill and left. Save your money, go somewhere else.
   

   Lona Cocina TequileriaResponded today

   Hi Tea, We're truly sorry to hear about your less-than-ideal experience at Lona Cocina Tequileria. It's disappointing to know that we fell short in delivering the high-quality service and food that we strive for. We also regret any inconvenience you experienced with the service charge. We take your feedback seriously and will use it to improve our service and food quality. We hope you'll give us another chance to make it right in the future. Best, The Management Team
   

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4. M

   Maria

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you so much! We had so much fun last night! HAPPY NEW YEAR!!🎆🥂🎊
   

   Lona Cocina TequileriaResponded today

   Thanks for the feedback, Maria! We're thrilled to hear that you had a wonderful time at Lona Cocina Tequileria. It's always a pleasure to provide our guests with a fun and memorable experience. We're glad we could help make your New Year's Eve special. We look forward to welcoming you back soon! Best, The Management Team
   

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5. C

   Claudio

   Fort Lauderdale

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Bella serata atmosfera cordiale posizione fantastica
   

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6. T

   Tonya

   Toronto

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Be careful of their service charge. They couldn’t seat us as a table of 7 but charged us as a large party. Good food and good service
   

   Lona Cocina TequileriaResponded today

   Thanks for visiting us, Tonya! We're glad to hear that you enjoyed our food and service. We apologize if it seemed like we charged you for a larger party, and we'll definitely take your feedback into account to improve our guest experience. We hope to see you again soon at our regular table!
   

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7. D

   Deborah

   Greater Boston

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambience and food is delicious. We always go there when we want Mexican food. Try the quesabirria tacos! Amazing!
   

   Lona Cocina TequileriaResponded today

   Thanks for the feedback, Deborah! We're thrilled to hear that you enjoyed the ambiance and found our food to be delicious. We're especially proud of our quesabirria tacos - we hope you'll give them a try! Your kind words mean a lot to us and motivate us to continue providing great food and service. We look forward to welcoming you back to Lona Cocina Tequileria soon. - The Management Team
   

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8. P

   Parisa

   VIP

   Los Angeles

   16 reviews

   2.0

   16 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Not a very good selection in the buffet, I would not recommend this place as it is currently. The best part were the drinks and service.
   

   Lona Cocina TequileriaResponded today

   Hello Parisa, Thank you for taking the time to leave us a review. We're sorry to hear that our buffet selection didn't meet your expectations. We always aim to provide a diverse selection that caters to all tastes. We're glad to hear that you enjoyed our drinks and service. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our guest experience. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Lona Cocina Tequileria Management Team.
   

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9. D

   Deanna

   Rhode Island

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time and meal at Lona Cocina! We were served chips & salsa immediately. Our waitress was sweet, attentive, and made great recommendations. Food was delicious!
   

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   Lona Cocina TequileriaResponded today

   Thanks for the review, Deanna! We're thrilled to hear that you had a great time and meal at Lona Cocina Tequileria. It's fantastic to know that our team made your experience enjoyable and that you enjoyed our chips and salsa. We're also glad that you found our food delicious. We strive to provide our guests with a memorable dining experience and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
   

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10. k

    ken

    Columbus

    3 reviews

    5.0

    3 reviews

    Dined on 26 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Love Lona! Great food always! Awesome food, and great service!
    

    Lona Cocina TequileriaResponded today

    Hey ken, We're over the moon to hear that you love Lona Cocina Tequileria! Your kind words about our food and service truly made our day. We're thrilled that we're your go-to place for great food and great service. We can't wait to welcome you back for another awesome dining experience soon. Thank you for your support and for choosing Lona Cocina Tequileria!
    

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