Lombardi Cucina Italiana - Houston

Review summary

1. S

   Susan

   VIP

   Houston

   20 reviews

   3.0

   20 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Made us wait when we had a reservation. Ambience not the best. resembles a modern, European techno bar. Music was techno pop and not our vibe. Food was decent, but nothing to rave about.
   

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2. S

   Shy

   St. Louis

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it ! My first time going I’ll be back for certain🥰
   

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3. N

   Nitzia

   Miami

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service! Our server was super attentive and the food tasted amazing.
   

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4. K

   Kat

   VIP

   Houston

   14 reviews

   5.0

   14 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great foot and exceptional service! Look forward to dining with you all again.
   

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5. C

   Colleen

   VIP

   Omaha

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely aesthetic, full of light. Really enjoyed the food and our waiter Ben gave excellent recommendations. Will definitely be back.
   

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6. H

   Halleemah

   VIP

   Chicago

   13 reviews

   1.0

   13 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   This was quite a disappointing Christmas Day experience. I dined with my sister at Lombardi’s for the first time and after seeing such great reviews it was surprising that both the food and service were poor. It was a holiday so I can certainly understand a wait but we experienced an incorrect order, a replacement that was served cold, a server who didn’t return to our table for nearly 40 minutes -we assumed she went on break - and had to order dessert with the another server, when our server returned we ordered wine that never arrived, and we had to go to the bar to get the bill after waiting quite some time and never seeing our server again until we were at the hostess stand waiting to speak with the manager. This was an unacceptable service standard in my opinion and although I did appreciate the manager offering to host us again, it wasn’t an ideal way to spend a holiday. I’m certainly willing to edit this review if I return and have a quality experience but after my first visit I would not recommend.
   

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7. T

   Trenton

   Houston

   13 reviews

   5.0

   13 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great Christmas lunch! Definitely will be back! Ben was a fantastic server.
   

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8. C

   Cynthia

   VIP

   Houston

   48 reviews

   5.0

   48 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first trip to Lombardi’s, and it will become a regular part of our restaurant rotation. We went for Christmas lunch. We were happy that we could order from the regular menu, the brunch menu or the Holiday Menu. All three of us enjoyed our cocktails and meals. The design is beautiful , which adds to the overall lovely experience.
   

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9. SG

   ShekkolaG

   Houston

   17 reviews

   5.0

   17 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cedric was the best server! He recommended amazing dishes. My kids and I truly enjoyed our Christmas dinner! We were only sad that we did not have room for dessert.
   

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10. E

    Erik

    San Francisco

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    It was the worst My wife Birthday dinner was ruin by that restaurant. I booked a week in advance and put us at this little table next to the waiters service station.. where she almost gets hit in the head.. and they did not have the Birthday cake I asked for her to be presented. On time and give her this bs muffin.. we walked out.. I wish I could get a full refund. To see her cry at the table broke my heart.. and they didn't even try to make up for it. not didn't the manager come over to talk to us.. So I give it 1 star poor service all around.. Eric Willis
    

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