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Lobby Lounge at Shangri-La, Toronto, Toronto, ON

Lobby Lounge at Shangri-La, Toronto

4.4
4.4
285 Reviews
CAN$51 and over
Canadian

Make a booking

2 people
7:00 pm
Booked 13 times today
Experiences are available.
  • Good for special occasions
  • Fancy
  • Charming
Seating in the Lobby Lounge is currently available on a walk in basis. Register when you arrive at the lobby by seeing our host near the bar area. For more information, please contact the hotel directly at 647-788-8281.

The Lobby Lounge is a destination where art and architecture are emphasized. Guests find themselves in the 90-seat Lobby Lounge – an urban living room – where natural light streams through two-story windows highlighting large scale paintings, sculpture and an Italian handcrafted Fazioli piano set amid furniture vignettes in contemporary dove-grey leather sofas and chairs.

Additional information

  • Phone number
  • Price
    CAN$51 and over
  • Cuisines
    Canadian, Dining Bar, Contemporary Asian
  • Hours of Operation
    Mon–Wed, Sun 11:00 am–11:00 pm Thu–Sat 11:00 am–2:00 pm Afternoon Tea Thu–Sun 12:00 pm–4:00 pm
  • Dress code
    Smart Casual
  • Parking details
    Valet
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa

Experiences

  • Signature Afternoon Tea

    CAD 108.00 per person

    13 Feb 2025 - 16 Mar 2025
    Indulge in an exquisite afternoon tea experience at Shangri-La Toronto’s Lobby Lounge. Our Signature Afternoon Tea features an array of savoury bites like “Wagyu Beef Bao” and “East Coast Lobster Banh Mi,” perfectly complemented by Nori Cheese Scones served with Pear Osmanthus Jam and sweet treats like the elegant “Egg Tart” with pistachio cream and the citrusy “Mandarin” with a hint of Szechuan pepper. Complement your culinary journey with a premium selection of teas and enjoy a complimentary glass of sparkling or a mocktail. Each dish, crafted with local and seasonal ingredients, embodies the elegance and creativity Shangri-La is renowned for. Available at $108 CAD per person, excluding taxes or service charges, with our first seating at noon and last seating at 4pm.
  • St. Patrick's Day Experience

    CAD 110.00 per person

    17 Mar 2025 only
    Indulge in an elevated St. Patrick’s Day experience at the Lobby Lounge. Savour the finest Irish whiskey flights, sip on a selection of local craft beers, and assorted canapés to delight your palate. Let the lively sounds of a traditional Irish band set the tone, while a captivating lyricist weaves tales of Ireland’s rich culture and storytelling heritage. Raise a glass, revel in the festivities, and toast to a night of luck, laughter, and unforgettable moments. Sláinte to a celebration like no other! This event has limited space - secure your booking now. Available for $110 per person, excluding taxes or service charge, on March 17th from 6 PM – 8:30 PM.
    St. Patrick's Day Experience photo
  • Spring Afternoon Tea

    CAD 108.00 per person

    20 Mar 2025 - 4 May 2025
    Details coming soon...

What 285 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.3Food
  • 4.3Service
  • 4.6Ambience
  • 4Value

NoiseModerate

Loved For

  • Old Toronto

    Great for brunch

  • Old Toronto

    Great for live music

Review summary

AI-generated from verified diner reviews
Lobby Lounge at Shangri-La, Toronto offers an exquisite afternoon tea experience with "delicious & delicate foods," beautifully presented in a stunning atmosphere. Guests appreciate the "creative and adorable" desserts and the "great vibe with music." While some noted service could improve, the overall ambiance and food quality make it a popular choice for special occasions.

285 Reviews
  1. Claire

    Toronto11 reviews

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We went for the Signature Afternoon Tea. Everything was beautiful from the tea service to the decor to the food itself. The servers were amazing and did an excellent job of explaining every type of tea as well as all of the courses. This is not your typical English tea as it has an Asian inspired twist. Every last thing we ate was absolutely delicious and perfectly balanced in flavour. We loved this meal and will happily return. It is a pricy experience but here is a true case where you get what you pay for and it’s worth every penny

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  2. OpenTable Diner VIP

    Toronto1 review

    1.0

    Dined 3 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 5
    I had the worst experience I have ever had at a restaurant. We arrived at 2pm and I was told that there wasn’t enough food for my party of 16. I was told that someone reached out to me to update the details of the reservation but I had received no such call or message - then I was told a message was left on open table but who checks open table. We didn’t even get a drink or tea until 340. The service was beyond horrible, I had to bed for refills of Prosecco and we didn’t get any water despite asking throughout the entire meal. The manager and staff were rude and confrontational. The food was mediocre, we were served cheddar chive scones with jam! There were not even plain scones - I was told there were sold out for the high tea. And then when the bill came an automatic gratuity was added for a service that was not provided. I am so upset and will never plan a high tea here again and never recommend the Shangri La to anyone else .

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  3. Lulu

    Toronto2 reviews

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and service are phenomenal. There is an amazing pianist playing in the background, which makes the whole experience very classy.

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  4. Kim VIP

    Toronto25 reviews

    5.0

    Dined on 2 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent Tea! Service was great and the atmosphere was so relaxing. Loved the gentlemen playing the piano and violin....so nice! Overall a very nice experience!!

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  5. Arjun VIP

    Toronto1 review

    5.0

    Dined on 23 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a great time. Live music, great wine and food.

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  6. Mary

    Toronto6 reviews

    5.0

    Dined on 22 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a great ambiance. Love coming here to have a drink whenever I’m in Toronto

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  7. Michael

    New York City8 reviews

    4.0

    Dined on 15 February 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Overall very good experience for a family of four (girls ages 10 and 8). The food was excellent although would have erred toward a little more savory and a little less sweet if I had my druthers. Was somewhat hard to manage the multiple places, cups, etc. seated at couch and chairs around coffee table, rather than a traditional table. Taken together I would absolutely recommend this but not the easiest seating arrangement if with young kids.

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  8. Joan C.

    Toronto3 reviews

    3.0

    Dined on 14 February 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    Average experience all around, even though we were hotel guests; even the service was average.

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  9. Rebecca

    Toronto1 review

    4.0

    Dined on 14 February 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    The hosting staff were so welcoming and courteous. The atmosphere of the hotel and the piano player were also very nice. The food was absolutely delicious and beautifully presented. The service was quite slow though and it was hard to track down our waitress. Overall, we enjoyed our experience and would recommend the afternoon tea experience for a special occasion.

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  10. Katerina

    Toronto1 review

    2.0

    Dined on 12 February 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4
    I wouldn’t have been so harsh in my rating had I not left a note on my reservation that we needed to leave an hour after our reservation to make it to the opera at 7:30pm. Several times I had to wave down servers to take my order and eventually had to get up to order something instead for me and my guest. At the time of placing my order I asked that the bill be brought at the same time because we had to leave soon, I had to additionally ask 3 more times for my bill to be brought to the table after they delivered our food. Eventually I had to wave down the waiter for our bill so aggressively that I was getting looks from other tables, I was about to get up again had I not caught someone’s attention. This is the Shangri-La, no? How on Earth was this an acceptable service for the evening.

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FAQs

Lobby Lounge at Shangri-La, Toronto is rated 4.4 stars by 285 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 13 times today
Experiences are available.
Google Map for Lobby Lounge at Shangri-La, Toronto

188 University Ave, Toronto, ON M5H 0A3

Additional information

  • Phone number
  • Price
    CAN$51 and over
  • Cuisines
    Canadian, Dining Bar, Contemporary Asian
  • Hours of Operation
    Mon–Wed, Sun 11:00 am–11:00 pm Thu–Sat 11:00 am–2:00 pm Afternoon Tea Thu–Sun 12:00 pm–4:00 pm
  • Dress code
    Smart Casual
  • Parking details
    Valet
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Privacy policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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